Replacement Parts

Finding your model and serial, identifying the right part, and how replacements are handled.

• End Panels, Extension Panels, and Aprons: Getting the Right Replacement Panel A replacement end panel or extension panel for your Ella walk-in tub is ordered through Technical Support with your model, serial number…
• Drain Plugs, Plug Stems, Drain Gaskets and Hair Catchers: Adjusting, Replacing and Keeping Them Out of the Drain The drain plugs on an Ella walk-in tub sit on adjustable stems, which is what lets you set the plug height for…
• Push-Button Air Hoses: Which Port on the Blue Box, Reconnecting a Hose That Pops Off, Red Hoses, Sealing and Replacing a Button The push-button air hoses on an Ella walk-in tub connect each chrome button to a labeled port on the blue control box:…
• Is My Tub an Ella? Identifying the Brand and Model From Labels, Doors and Faucets Before Ordering Parts Is my tub an Ella? One photo of the outside of the tub showing the door and faucet usually answers it, and…
• Replacing an Older TCV: 1/2 Inch vs 3/4 Inch Supply Inputs, the Hidden Deck-Plate Screw, the Governor Button and What Is Supplied When an older thermostatic control valve (TCV) stops mixing properly, Ella's Bubbles supplies the complete TCV replacement valve assembly rather than a…
• Replacement Parts for Glass Shower Screens and Doors: Gaskets, Glass Panels, Silicone Protectors and How Doors Ship Replacement parts for Ella's Bubbles glass shower screens and doors, including glass panels, bottom gaskets, end caps, chrome knobs and screw caps,…
• Common Questions About Replacement Parts: Parts Lists, Diagrams, Photos, Addresses and Old-Part Returns Replacement parts for Ella's Bubbles walk-in tubs are handled by Technical Support, not through a catalog or a listing on the website.…
• Parts and Support for Older or Discontinued Ella Tubs: Legacy TCVs, Faucets, Doors, Drains and Controllers Yes, parts for older or discontinued Ella tubs are still available, and Ella's Bubbles still supports tubs that were installed years ago.…
• Air Jet Covers, Jet Faces, Tubing and Connectors: What Can Be Replaced and What Cannot Be Added Later Air jet covers, hydro jet faces, air tubing and the connectors that join them are all available as replacement parts for Ella…
• Who Services an Installed Ella Tub? Parts From Ella, Labor From a Local Pro, and What to Do When the Installer or Dealer Is Gone Who repairs an Ella walk-in tub after installation? Ella's Bubbles does not send technicians into the field. Instead, the support team diagnoses…
• Reading Your Invoice and Label: Model Names, SKU Suffixes, Legacy Model Numbers and Common Part Codes Explained The codes on your invoice or tub label point back to one of three things: the tub model, the side the door…
• Headrest and pillow suction cups: attaching them securely and getting replacements Ella bath pillows, headrests, wall cushions and seat risers attach with pillow suction cups, so no drilling or adhesive is ever needed…
• Where to find your walk-in tub model and serial numbers Your walk-in tub model and serial numbers live in two places. The serial number is on a label behind the magnetic access…
• How to order replacement parts for your Ella walk-in tub To order replacement parts for your Ella walk-in tub, open a ticket at ellasbubbles.com/support or call (800) 480-6850 with a description of…