Yes. The complete Ella Fast-Fill faucet set is available on its own as a replacement, and the valve body is also sold by itself when only the hot or cold side of the faucet has failed. Both are ordered through your Ella dealer or the team at (800) 480-6850 with your model and serial number. The 5-piece set includes the hot and cold handles, the spout, the diverter and the pull-out hand shower, flows up to 18 gallons per minute, and connects with 3/4 inch supply lines. The 2-piece set, a single-lever faucet with a hand shower, is available as a set as well. Before ordering a valve body, measure the hole in your tub deck, because Ella tubs have been built with two hole sizes.

Specifications of the 5-Piece Set

The 5-piece Fast-Fill faucet is rated for up to 18 gallons per minute. Actual fill rate depends on your home's water pressure and supply piping, so treat 18 as the ceiling rather than a guarantee. All connections are 3/4 inch. The set is offered in chrome, brushed nickel, black and gold. Only the faucet pieces change finish; the tub's therapy buttons, dials and other controls stay chrome regardless of the faucet finish you choose. The article on 2-piece versus 5-piece faucets and finishes compares the two sets, and the faucet installation guide covers deck cut-outs and supply connections for your plumber.

Buying Just the Valve Body

If a handle body is leaking or has broken, you can order the valve body alone rather than a full set. The important detail is the hole in the tub deck. Ella tubs have been made with either a 1-1/4 inch hole or a 1-3/4 inch hole, and the replacement body has to match. Do not guess. Measure the existing hole and give that figure when you order.

1. Note which piece has failed, for example the cold handle body, the spout or the diverter.
2. Measure the deck hole diameter for that piece.
3. Take a photo of the faucet and of the tub's serial label.
4. Contact your Ella dealer or the team at (800) 480-6850 with the model, serial number, hole size and finish.

Changing Finishes After Installation

If you ordered one finish and want another, the swap means buying the new set. A faucet that has already been installed cannot be returned for credit, so confirm the finish before your plumber fits it. Keep in mind that the buttons and dials remain chrome, which is the usual reason people reconsider a black or gold faucet after seeing it on the tub.

Older Tubs and Non-Ella Faucets

Tubs from many years ago may have shipped with a different brand of Roman-style faucet, and the handles on your tub may not match the current Ella catalog pictures. Send photos of the faucet and the tub label with a ticket at ellasbubbles.com/support so the team can identify what you have and tell you whether a current Ella set or valve body will fit. Non-Ella faucets carry only their own manufacturer's warranty, while Ella faucets are part of the lifetime parts warranty for the original owner. If an Ella faucet failed on its own, ask about a warranty claim before purchasing; the team can confirm whether the failure is covered. A finish change is a purchase, not a warranty item.

Related Faucet Parts

Not every faucet problem calls for a new set. A hand shower that drips at the head or deck is often the hose orientation, the check valve or a washer; see hand shower leaks and the mount base. Water coming from the wrong outlet is the diverter; see diverter valve problems and replacements. Shower column sections are covered in shower column drips and replacement sections.

Related Guides

• Faucet drips or the handle feels stiff: replacing your faucet cartridge step by step
• 5-Piece Faucet: Water Keeps Flowing With the Valve Off, Low Pressure, Handle Replacements and Finish Options
• Replacing Your Walk-In Tub Faucet Set, Valves or Hand Mixer

Related Videos

Watch: Luxury Faucet Options for Your Walk-In Tub – Voted Best/Safest 2020 with chapters and a full transcript.

Common Questions

Still Need Help?

Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.