An air jet unscrews from inside the tub with a 3mm hex key inserted into the center hole of the jet, and most of the time that is the only tool the job needs. A clogged jet is often cleared by removing it and running the air pump for a few minutes, a damaged jet top screws straight onto the existing elbow, and only a damaged elbow underneath calls for cutting the air line and resealing with silicone. The team ships replacement jets, elbows and connectors, and emails tracking when they leave.

Try Clearing It First

If one air jet has gone weak or silent while its neighbors bubble, remove the jet and turn on the air pump for a few minutes. Anything caught in the jet or the elbow usually blows out. If you end up cutting the line to replace the elbow, run the pump again before fitting the new jet so the line is clear. The air pump can run without water in the tub. If every jet is weak, read why the jets are weak instead.

Removing the Jet from Inside the Tub

1. Insert a 3mm hex key, also called an Allen wrench, into the center hole of the air jet.
2. Turn the key to unscrew the jet from the elbow beneath the tub.
3. If the jet will not budge, stop before the hex socket strips and open a ticket rather than forcing it.
4. Use rubbing alcohol to break down any silicone left around the jet hole so the new jet seats cleanly.

Replacement jets ship as the full jet with the elbow attached, but you do not have to use the elbow. If the elbow under the tub is sound, unscrew the old jet from the top and screw the new one straight in. That is the whole job.

Replacing the Elbow Underneath

When the elbow is cracked or leaking, work from under the tub through the access panel.

1. On a push-fit connector, push the blue ring toward the black body and pull the connector off the elbow. On a plain hose, cut the air pipe at the end of the elbow, as close to the elbow as you can.
2. Loosen the jet from inside the tub with the 3mm hex key and remove the elbow from below.
3. Pull off the old silicone on both sides of the opening, using rubbing alcohol to break it down.
4. Once the area is clean, apply a very generous amount of silicone on either side of the opening for the air jet.
5. Fit the new elbow from below and the new jet from above, then tighten with the hex key.
6. Reconnect the air line to the elbow and wipe away excess silicone.

Give the silicone time to cure before filling the tub, following the cure time on the tube you use. Wait until the tub is filled to the line above the jets before running any hydro pump, as explained in what the water line before running the jets is.

Caps, O-Rings and What Can Be Replaced

The jet top, the elbow and the tubing and connectors are all replaceable, and the air jet covers and replacement parts article lists what can and cannot be changed later. The O-ring under the jet top cannot be measured without damaging the jet, so if you only need the ring, take the jet top to a hardware store to match a gasket, or ask the team for complete jets. Caps that keep popping off have their own fix in why the caps on the jets fall off.

Ordering Replacement Jets

Open a ticket at ellasbubbles.com/support and include your model, the serial number from the sticker inside the large access panel, whether you are the original owner, how many jets you need, why they are needed and photos of the damaged ones. The team documents the serial number for its parts suppliers, confirms the shipping address on file and emails tracking once the parts go out. Defective parts for the original owner ship under the lifetime parts warranty, and the team will confirm what applies to your order.

Common Questions

Still Need Help?

Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.