Chapters in this video
- 0:00 Troubleshooting Massager Malfunctions The technician explains that a common problem with massagers not working is an unplugged pump or component.
- 0:27 Checking Pump Power Connections The technician advises checking the pump and its power cord to ensure it is properly powered up.
- 0:42 Verifying Control Box Power The technician shows how to check the control box for a green light indicator, which means power is flowing to it.
Ella's Bubbles technicians demonstrate how to check electrical connections for your walk-in tub's control box and pumps. This helps ensure all massage features are working properly.
Video transcript
Generated from the video's audio, so a word here and there may be off. Chapters above jump to the matching moment.
another common problem when one of the massagers is not working especially on these triple massager tubs um it's because one of the pumps or components is not plugged in like in this case this is an ultimate tull with three pumps you've got your control box here that will run two pumps the air pump and the water pump and you'll have your third pump here which needs to be powered up with the inline heater okay and then uh you'll need two lines for this okay if one of the massages is not working it'll be because one of the pumps is not plugged so you need to check the pump and and the cord for it make sure it's powered up okay a lot of times when the tub is not working it do because there's no power flowing to the control box so here we have a control box it's got the green light indicator that means power is is making it to the control box so that's one thing that needs to be checked when your tub's not working okay very important
Guides that use this video
- 📖Common Electrical Questions: 15 or 20 Amps, One Circuit or Two, GFCI at the Outlet or the Breaker, Cord Labels and DiagramsPlumbing & Electrical
- 📖Electrical requirements by model: dedicated GFCI circuits for your walk-in tubPlumbing & Electrical
- 📖Pump or Massage System Not Working: Connections, Relay Switch, and What to Check FirstTroubleshooting & Repairs
- 📖Blue Control Box Has No Power Light, or the Air Pump Runs Constantly: Diagnosis, Replacement and Returning the Old BoxTroubleshooting & Repairs
- 📖Every Repair Video in One Place: Drains, Faucets, TCV, Buttons, Control Boxes, Touchpads, Doors and OzoneTroubleshooting & Repairs
- 📖Nothing Works After a Storm or Power Outage: Breaker, GFCI Under the Tub, the Control Box, and Why Motors Have No Reset ButtonTroubleshooting & Repairs
- 📖What the Air + Hydro Component Diagram Shows: Blower, Hydro Pump, Control Box Loads, Heater, Ozone and LED on One Dedicated LineTherapies & Operation