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Where are the two hydro pumps on the Transfer60 and how do you reach them?

Updated September 2026

The Transfer60 has two separate hydro pumps rather than one pump and a diverter: pump one drives the seat jets and pump two drives the foot and calf jets, and each pump has its own intensity dial. Both pumps, together with the control box and the in-line water heater, are reached through the removable front apron, which the spec sheet lists with two access panels. No published Transfer60 document prints a left or right position for either pump, and the wiring diagrams such as What the Air + Hydro + Hydro Foot Digital Controller Schematic Shows draw the connections rather than the physical layout, so this page gathers what is printed, what the videos show, and what to check on the tub itself.

Two Pumps, Two Sets of Jets

The Transfer60 product video makes the point directly: Ella provides two hydro pumps, not one. Pump one controls the seat jets and pump two powers the foot and calf jets, and you can run both at the same time for a full body massage. A single pump with a diverter valve only reduces and redirects water pressure from one side of the tub to the other, which is why each Transfer60 loop gets a pump of its own. The current spec sheet prints the Hydro + Hydro Independent Foot Massage system as 2 Hydro Massage Pumps 5A + 7A, 2 Intensity Dial Air Controls, 22 jets in all (16 Seat Jets and 6 Foot Jets), On/Off Push Control, an In-Line Water Heater 6A 650W and Ozone Sterilization 0.04A. The sheet does not say which amp rating belongs to which pump, so quote the two figures as a pair.

Because the foot pump is independent, you do not need to fill the whole tub to enjoy a foot massage. Fill to the foot jets, press the foot button, and the seat loop stays off. The video shows this in use: a simple touch of a button activates the upper or the lower hydro pump, and the intensity dial adjusts the stream on each. The same package appears with air massage added (Air + Hydro + Hydro Independent Foot Massage), where a third pump, the 4.5A 500W three-speed air pump with Auto Purge, joins the two hydro pumps.

EquipmentJets it servesControlPrinted on the Transfer60 spec sheet
Seat hydro pump (pump one)16 Seat JetsOn/Off push button or digital controller, own intensity dialOne of the 5A + 7A pair (which one is not listed)
Foot hydro pump (pump two)6 Foot Jets (foot and calf)On/Off button, own intensity dialOne of the 5A + 7A pair (which one is not listed)
In-line water heaterWarms the hydro loopRuns with the hydro system6A 650W
Air pump (triple packages only)17 Air Jets (11 Seat Jets, 6 Foot Jets)Push button or digital controller, 3 speeds, Auto Purge4.5A 500W
Ozone sterilizationSanitizes the hydro waterRuns with the hydro system0.04A

For the bather, the table means two things. The seat massage and the foot massage are set separately, so one can be strong while the other is gentle or off. And for anyone servicing the tub, a silent seat massage points at pump one and its cord, while a silent foot massage points at pump two, which narrows the search before a panel is opened.

Where the Pumps Sit and How You Reach Them

The spec sheet's included-features list is the only published statement about access. It prints a removable front apron with two access panels, plus one reversible end panel. The apron is the finished panel along the front of the tub, and the two openings in it are the way to the equipment behind it without removing the whole apron. The published documents stop there: they do not print which panel faces which pump, or whether a pump sits toward the door end or the drain end. Ella's therapy schematics show the same silence; they are component diagrams that number the parts and draw the wiring between them, not a floor plan of the base.

What this means for the bathroom is simple. Keep the apron side of the Transfer60 reachable after installation. If the front of the tub is going to be tiled in or boxed by a surround, ask your installer to leave the two access panels uncovered, because the pumps, the control box and the in-line heater are behind that apron and a future part swap goes through it. If you need the exact position of a pump before the plumbing rough-in, ask your Ella dealer or the team at (800) 480-6850 with your model and door side, and they can confirm it against the current drawing.

How the Two Pumps Are Powered

The Proper Electrical Connections video, filmed on an Ultimate with three pumps, shows the arrangement Ella uses on its triple massager tubs, and the Transfer60 with air and two hydro pumps follows the same pattern. The control box runs two pumps, the air pump and the water pump, and the third pump is powered up with the in-line heater, which is why two lines are needed. The control box carries a green light indicator; when it is lit, power is making it to the control box. The push-control drawing described in What the Air + Hydro + Hydro Foot Schematic Shows shows this as the control box splitting its work into Load 1 and Load 2, and the fullest single-seat drawing, covered in What the Full Digital Controller Package Schematic Shows, runs everything on two dedicated GFCI protected 20 amp, 120 volt lines. The Transfer60 spec sheet itself asks for dedicated GFCI protected electrical line(s) at 115/120V 60Hz and notes that the amp value for each pump may change based on availability, so an electrician should read the labels on the pumps actually shipped.

Which Diagram Matches Your Transfer60

The Transfer60 appears on several therapy schematics because it can be ordered with several packages, and the drawing tells your electrician how the pumps are fed. On every one of them the seat hydro system is legend item 2 and the foot hydro system is legend item 3, each printed as a Hydro Pump with a Hydro Massage Air Flow Intensity Control.

  • Push controls for air and seat hydro: the Air + Hydro + Hydro Foot push diagram, which lists Royal, Monaco, Elite, Capri, Shak, Transfer60, Transfer 32 and XXL.
  • Digital touchpad on the deck: the Air + Hydro + Hydro Foot digital controller diagram, which lists Companion, Escape, Tub4two, Big4two, Shak, Big4one, Transfer60 and XXL. The foot pump still has its own button on this version.
  • Microbubbles added: the diagram covered in What the Air + Hydro + Hydro Foot + Microbubble Schematic Shows, which lists Transfer60, XXL and Ultimate and adds a third water pump with a pressure vessel.
  • Everything including heated seat and back: the full digital controller package diagram for Transfer60, XXL and Ultimate.

Start from the therapy package on your order paperwork rather than the model name, then confirm Transfer60 is printed in the diagram's Available On box. The therapy schematics index lists every published diagram with its models, its dedicated lines and its revision date.

If One Hydro Pump Does Not Run

The electrical connections video names the most common cause on triple massager tubs: one of the pumps or components is not plugged in. If one massage is not working, check that pump and its cord and make sure it is powered up. If nothing works, look for the green light on the control box first, because a dark box means no power is reaching it at all. Both checks are done through the front apron's access panels with the power confirmed off at the GFCI breaker. When you call (800) 480-6850, say which legend component is silent, seat hydro (item 2) or foot hydro (item 3), and have the serial number ready. Replacement parts ship under the warranty, and a local licensed electrician or plumber does the labor.

Video
Chapters in this video
  1. 0:00 Transfer 60 Accessibility Features The video introduces the Ella Transfer 60 walk-in tub and highlights its easy access features, including a low threshold and wide L-shaped door.
  2. 0:37 Hydro Massage and Dual Pumps The tub offers independent foot massage and full-body hydro massage with strategically placed jets and an intensity control dial.
  3. 1:43 MicroBubble Therapy and Dual Drain The tub can be equipped with skin-softening MicroBubble therapy, and it features Ella's dual drain technology for quick water removal.

Watch: Ella's Transfer 60 With Dual Pumps: The Efficient Walk-In Tub Upgrade You Need | Ella's Bubbles with chapters and a full transcript.

Video
Chapters in this video
  1. 0:00 Troubleshooting Massager Malfunctions The technician explains that a common problem with massagers not working is an unplugged pump or component.
  2. 0:27 Checking Pump Power Connections The technician advises checking the pump and its power cord to ensure it is properly powered up.
  3. 0:42 Verifying Control Box Power The technician shows how to check the control box for a green light indicator, which means power is flowing to it.

Watch: Proper Electrical Connections with chapters and a full transcript.

Common Questions

Which Transfer60 pump runs the foot and calf jets?
Pump two powers the foot and calf jets, while pump one controls the seat jets. The spec sheet prints 6 Foot Jets on the foot loop and 16 Seat Jets on the seat loop. Each pump has its own intensity dial.
Do I have to fill the whole tub for the foot massage?
No. The foot pump is independent, so you can fill just enough water to cover the foot jets and run the foot massage on its own. The product video demonstrates this as one of the main reasons for the second pump.
Can both Transfer60 hydro pumps run at the same time?
Yes. The video states that both can run simultaneously for a full body massage. Each is switched by its own button, so you can also run only one.
Does the spec sheet say which pump is 5A and which is 7A?
No. It prints the pair as 2 Hydro Massage Pumps 5A + 7A without assigning a rating to the seat or foot loop, and it warns that amp values may change based on availability. Read the label on each pump for the rating actually shipped.
How is the Transfer60 equipment reached after installation?
Through the removable front apron, which the spec sheet lists with two access panels, plus one reversible end panel. The published documents do not print which pump sits behind which panel. Keep that apron side uncovered when planning the surround.
What should I check first when one massage is silent?
Check that the pump for that loop is plugged in and its cord is powered up, which the electrical connections video names as the most common cause. If nothing runs, confirm the green light on the control box is lit. Then call (800) 480-6850 with the legend item number.

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