The electrical requirements by model for Ella walk-in tubs are simple to state: every tub with pumps needs its own dedicated GFCI-protected 20A/120V circuit or circuits, installed by a licensed electrician, and the number of circuits follows the therapy package rather than the model name. The tub can never share a circuit with any other appliance. The Flow is the one Ella tub specified at 15A, and a soaking tub with only the optional heated seat needs a 15A/120V line since it has no pumps. The table below gives the line count for every configuration, followed by the voltage notes by model and the safety rules your electrician will follow.

Watch: Proper Electrical Installation

As the video explains, Ella labels the electrical lines at the production facility for easy identification, and all pumps, heaters and electrical components are ETL certified, clearly marked and easily accessible. The more pumps and accessories your tub has, the more dedicated lines it needs. For exact requirements the video points you to the website: click Compare Ella Walk-In Tubs, then the Jetting Packages tab, which lists the electrical requirements and how many plugs and lines each tub needs. Once the correct circuits exist, your installer simply plugs the components in, and technical support is available to installers throughout.

How Many Dedicated Circuits Does My Tub Need?

Your exact requirement is printed on your model's specification sheet and jetting package page. On ellasbubbles.com you can open the model comparison, click the jetting packages tab, and see the electrical requirements, including how many lines and how many outlets your configuration needs. The therapy combinations by model article shows which packages each tub can carry, and the common electrical questions article covers the 15 versus 20 amp and one-circuit-or-two questions in more depth.

Voltage and Amperage Notes by Model

• Flow: 15A GFCI dedicated line, the only Ella tub specified at 15A.
• Standard, Standard60, Zen, Zen60: 20A/120V GFCI dedicated line.
• Stainless steel inward-swing, Ultra, and outward-swing families: dedicated GFCI line(s), 110/120V. Shak, Big4One and the two-seat models print 115V 60Hz on their sheets, and Transfer models print 115/120V 60Hz. These all describe standard North American household power.
• HomeCare 32x60: 20A dedicated GFCI, 115/120V. The grey cord is the tank pump and the black cord is the hydro pump, both to 20A GFCI. See the HomeCare profile.
• Optional Heated Seat and Backrest: 4A, uses less energy than a light bulb.
• LED chromatherapy light: 0.5A, on its own transformer and control, separate from the pump circuits. Ozone sterilization is a separate 0.04A item.
• Amperage values for pumps may change based on availability. Confirm the current figures with your Ella dealer or the team at (800) 480-6850 before your order is placed.

Safety Rules Your Electrician Will Follow

1. Dedicated circuits only. No sharing with any other appliance.
2. GFCI protection on every tub circuit. It can sit at the receptacle or at the breaker; one or the other satisfies the warranty, and your electrician chooses the location that suits the panel and local code.
3. The frame must be grounded (an initialed item on the warranty activation form). Ground wires are factory-fitted to every component and to the frame.
4. No appliances within 3 feet of the tub.
5. Outlets go inside the equipment compartment, under the seat area, where the labeled cords reach. Extension cords are never used.
6. Never run pumps before water covers all jets. A pump run dry is permanently damaged, and that damage is not covered.
7. If a GFCI fails its test or will not reset, there is ground-current flow or a device malfunction and a shock hazard. Turn the power off and do not use the tub until an electrician corrects it. See breaker or GFCI keeps tripping.

Skipping any of these can affect coverage; what can void the warranty lists the installation items that matter.

Watch: Where Each Pump Is Powered

In this clip a technician walks through a triple-massage Ultimate with three pumps to show the most common reason one massage system stops working: a pump or component that is simply not plugged in. The control box runs the air pump and the water pump, while the third pump is powered together with the inline heater and needs its own line, which is why that package is a two-line tub. If one massage system does not work, the first check is that its pump and cord are plugged in and powered; if the whole tub is dead, look for the green power light on the control box, which confirms that power is reaching it. The follow-on guide, which cord plugs where, identifies every box, cord and air tube.

Common Questions

Still need help? Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and our team will be glad to walk you or your installer through it.