Support Center / Walk-In Tub Models / Find Your Manual, Spec Sheet, Schematic, and Drawings by Model
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Find Your Manual, Spec Sheet, Schematic, and Drawings by Model

Updated September 2026

To find your Ella walk-in tub manual, spec sheet, schematic or drawings, open the product page for your model on ellasbubbles.com: every page has a Downloads section with the spec sheet, owner's manual, operating and cleaning instructions, and warranty form, plus a Drawings button that opens a dimensioned PDF. Manuals are written per door family rather than per model, so one PDF covers several tubs; the map below tells you which is yours, where the spec sheets live, and which known differences between documents to expect.

Owner's Manuals by Family

  • Stainless inward-swing door (Elite, Petite, Royal, Deluxe, Ultimate): stainless-steel-door.pdf.
  • Ultra: ultra.pdf.
  • Outward U-shape door (Capri, Monaco, Front Entry, Mobile, Lounger, ShaK, Big4One): outward-swing-door.pdf.
  • Transfer family (Transfer26, 30, 32, 60, XXL): the wheelchair-transfer.pdf and L-shaped-outward-swing-door.pdf links open the same manual.
  • Two-seat tubs: two-seat.pdf. LayDown 30x60 and 32x72: one manual under the lay-down/60.pdf and lay-down/72.pdf links.
  • Standard and Standard60: standard.pdf. Zen and Zen60: ella-zen-manual.pdf, identical to the Standard manual except the cover.
  • Flow: the Flow 28x48 manual linked from its product page. HomeCare 32x60: one combined spec-and-install document.

Manuals are electronic only. If you own a legacy tub from 2017 or 2018, the legacy models article lists the older manual editions and which model numbers they cover.

Spec Sheets, Schematics, Drawings

  • Most spec sheets live under https://ellasbubbles.com/wp-content/uploads/walk-in-tub/specifications/ in family folders, for example stainless-steel-door/deluxe.pdf, outward-swing-door/capri.pdf, wheelchair-transfer/transfer60.pdf, and two-seat/escape.pdf. A few (Elite, Monaco, Mobile) sit in dated upload folders, so use the product page's Download Specifications link. Pages two and three are usually dimension drawings. The how to read an Ella spec sheet article explains actual versus nominal size, shipping size and the package jet tables.
  • Electrical schematics are published per therapy package and list the models they apply to; a component diagram covers the shared Air + Hydro layout. Ask your Ella dealer or the team for the schematic for your package with your order, and see which cord plugs where for reading it after installation.
  • CAD, DWG, DXF and Revit files are not available; the dimensioned PDF drawings are the published drawings.
  • Digital brochures exist for each family and are described in brochures and catalogs by tub family, including their known misprints.

Known Differences Between Documents

  • The outward-swing manual's entry section still shows the stainless inward door from the sibling manual; your Capri, Monaco, or ShaK has the outward composite door described on its spec sheet.
  • Family manuals say Auto Purge starts 20 minutes after the pump is turned on; the current published figure is 20 minutes after the air pump is turned off, running 120 seconds.
  • Manuals print the older 5-year equipment warranty; the current published warranty is lifetime limited on supporting equipment, as explained in older manuals say five years.
  • Some Transfer and legacy tubs ship with unlabeled push controls; identify them by function (Water, Air, Micro, Light).
  • The Zen spec sheets print "U-shape" for the door; the Zen uses the inward S-shape acrylic door like the Standard.
  • The LayDown brochure cover prints 30 by 52 for the 30x60 model; the tub is 30 by 60.

Not Sure Which Model You Have?

The serial label sits behind the removable access panel next to the door, and it tells the team when the tub was made and which parts fit. The model and serial number article shows where to look, and the model and part code decoder explains SKU suffixes such as L, R and NF. Second owners will find a first-week plan in the second owner guide.

Ella's Bubbles: Serial Number Location
The video shows that the serial number is on the inside of one of the removable panels, and explains that it tells Ella when the tub was made, who built it, and which replacement parts are compatible, which is exactly what the team needs to send the right manual and spec sheet. Watch: Ella's Bubbles: Serial Number Location with a full transcript.
How To Navigate The Ella's Bubbles Website
Chapters in this video
  1. 0:00 Navigating the Ella's Bubbles Website The video introduces the user-friendly Ella's Bubbles website and its features for finding information about walk-in tubs.
  2. 0:39 Exploring Tub Collections and Details The website displays various tub collections, and clicking on a specific tub reveals detailed information, photos, and options.
  3. 1:53 In-Depth Tub Information and Videos Each tub page offers specific videos, detailed information bars, and options for customization and installation.
  4. 2:25 Downloads and Technical Specifications The downloads tab provides manuals, brochures, warranty information, and technical drawings for installation and maintenance.
  5. 2:59 Financing, Gallery, and FAQs The main page offers information on financing, an installation gallery, and a comprehensive frequently asked questions section.

A walkthrough of the ellasbubbles.com website, including how to reach each product page and its downloads. Watch: How To Navigate The Ella's Bubbles Website with chapters and a full transcript.

Is There a Step-By-Step Installation Guide?

There is no separate room-by-room installation booklet written for your bathroom. The general manual for your model family covers operation: how the controls, faucet and drain work and how to care for the tub. Contractors who expect a guide that walks them from rough-in to final hookup sometimes ask whether a fuller one exists.

The documents your installer should work from are the installation manual and the dimensioned spec sheet on your model's product page. The spec sheet carries the tub dimensions, the drain location and the electrical requirements for the pumps, heater and controls, and a licensed plumber and a licensed electrician can plan the rough-in from it. The installation manual adds the framing, leveling and hookup drawings. A plumbing diagram is available by email as well.

Ella does not send installers, so your local trades do the work. Free technical support is available to them by phone and video while they install, and the website hosts installation and operation videos for many models that your installer can watch before the tub arrives.

If you would rather have the files sent, call (800) 480-6850 or open a ticket at ellasbubbles.com/support with the model name and the email address you want the files sent to, including your contractor's address if you prefer. The team sends the spec sheet, the owner's manual, the installation manual and any video links together, wherever the tub was purchased. Getting tub information by email or text explains what to include so the files go out right away.

Common Questions

I bought a house with an Ella tub and have no paperwork. Where do I start?
If you bought a house with an Ella tub and have no paperwork, you should locate the serial label. This label is found behind the removable access panel next to the door. Take a photo of the serial label and open a support ticket; the team will use this information to identify your specific model and send you the correct documents.
Are the left-drain and right-drain drawings different?
No, the left-drain and right-drain drawings are not different. The measurements for both configurations are the same. One dimensioned PDF drawing serves both left-hand and right-hand drain installations.
Do you provide CAD, DWG, DXF or Revit files?
No, Ella's Bubbles does not provide CAD, DWG, DXF, or Revit files. The published drawings are dimensioned PDF drawings, which are available on each product page. If you require anything beyond these dimensioned PDF drawings, you should ask the support team.
Is there a universal parts diagram?
No, there is no universal parts diagram for Ella walk-in tubs. Parts are identified from photos, so you should send a clear picture of the specific part you need along with your tub's serial number. This process helps the team accurately identify the correct replacement part.
My manual does not explain the knobs on my tub. Why?
Manuals are written per door family, so some controls on a specific package are not pictured, and legacy tubs such as an OA2660 Lounger have older editions. Open a ticket with your model and a photo of the deck and the team will identify each control.
Which schematic do I need for my electrician?
For your electrician, you need the schematic specific to your tub's therapy package, not just your model. This schematic lists the models it applies to and indicates the number of dedicated circuits required. The electrical common questions article provides further explanation on how to read this document.
Can the team email me the spec sheet or manual?
Yes, the team can email you the spec sheet or manual. To receive these documents, you can open a support ticket or call with your tub's model or serial number and your email address. The team will then send you the PDF files.
Is there a printed manual in the crate?
Manuals for Ella walk-in tubs are electronic only and are not included as a printed copy in the crate. If you prefer a paper copy for your installer or for your own records, you can print the PDF manual directly from the product page on ellasbubbles.com.
Where are the jet layouts and the electrical diagram for my package?
Each model page on ellasbubbles.com shows the jet count and layout for the therapy package you select, and the spec sheet and electrical diagram download from the same page. Install, maintenance and operation videos are on the Ella's Bubbles YouTube channel linked from the website, and the documents are also sent with your order.
The website chat told me something different from my invoice. Which is right?
If the website chat provides information that differs from your invoice, the invoice and spec sheet are considered authoritative. A website chat answer is not. If there is a discrepancy between these sources, you should contact the support team at ellasbubbles.com/support for clarification.

For anything model-specific, open a ticket at ellasbubbles.com/support or call (800) 480-6850.

Does the tub come with a detailed step-by-step installation guide?
No, the tub does not come with a detailed step-by-step installation guide that walks through a room-by-room process. The manual for your model family is a general operation manual. Your installer should refer to the installation manual and the dimensioned spec sheet found on your model's product page for proper installation guidance.
What documents should I give my plumber and my electrician?
Give both trades the spec sheet, which lists the dimensions, the drain location and the electrical requirements. Add the installation manual for the framing, leveling and hookup drawings, and ask for the plumbing diagram by email if they want it. They can call technical support with questions while they work.
Can the installation documents be emailed to my contractor directly?
Yes, the installation documents can be emailed directly to your contractor. Provide the team with your contractor's email address along with the model name of your tub. The spec sheet, owner's manual, installation manual, and any relevant video links will then be sent directly to them, regardless of where the tub was purchased.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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