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What Is the Warranty Activation Form for an Ella Walk-In Tub?

Updated September 2026

▶Glossary5
  1. How It Works
  2. Which Ella Models Have It
  3. What to Know as an Owner
  4. Related Guides
  5. Common Questions

The warranty activation form is the two-page document, signed by both the owner and the installer and returned with a copy of the sales receipt, that puts your Lifetime Limited Warranty on file with Ella's Bubbles. Some owners call it the warranty registration form or the installer checklist, because its second page is a list of installation checks the installer initials. Complete it promptly after installation; if it was never done, complete it now.

How It Works

You can submit online at ellasbubbles.com/warranty-activation or return the printed form from the owner's manual. Either way, include a copy of the sales receipt and the installer's electrician license and insurance information. The owner signs to confirm the details, and the installer initials 16 items that show the tub was installed the way the warranty expects. Among them: the tub is level with all legs touching the floor, the tub is on a dedicated GFCI breaker, the thermostatic control valve was operated on both hot and cold, the locking nut is tightened on both drain stoppers, and the door seal was watertight after a 20 minute fill. Our plain-language walkthrough of those checks is what your installer should test before leaving.

The form asks for your serial number and model information. The serial is on the label behind the magnetic access panel next to the door, and the model, SKU or UPC is on your proposal or invoice; where to find your model and serial numbers shows the panel.

Which Ella Models Have It

Every Ella walk-in tub ships with the activation form in its owner's manual, and the online form covers all models. Hydrogen tubs also ship with their individual test results, which are worth keeping with the same paperwork.

What to Know as an Owner

There is no published deadline for activation and no published clause that an unregistered tub is void, so please do not worry if it slipped past install day; simply complete it now. Keep a copy of the signed form, the sales receipt and a photo of the serial label together, because warranty parts, support requests and activation all go faster with those in hand. Step-by-step submission is in how to activate your warranty.

If the QR code in your manual will not scan, an older link no longer works, or the online form returns an error, warranty activation troubleshooting has the fixes. For a ticket at ellasbubbles.com/support, have ready: your serial number, your sales receipt, the installer's license and insurance details, and the date of installation.

Common Questions

How do I activate the warranty on my Ella walk-in tub?
You can activate the Lifetime Limited Warranty for your Ella walk-in tub by submitting the warranty activation form online at ellasbubbles.com/warranty-activation or by returning the printed form found in your owner's manual. Whichever method you choose, you must include a copy of your sales receipt and your installer's electrician license and insurance information. The owner signs to confirm details, and the installer initials 16 items to show the tub was installed correctly, such as the tub being level with all legs touching the floor and the door seal being watertight after a 20-minute fill.
Is there a deadline to register my walk-in tub warranty?
There is no published deadline for activating your Ella walk-in tub warranty, and no published clause states that an unregistered tub will lose its coverage. Therefore, you do not need to worry if the warranty activation form was not completed immediately after installation. While it is recommended to complete the form promptly after installation, you can simply complete it now if it was missed.
What does the installer have to sign on the activation form?
The installer initials 16 checks, including level with all legs touching, a dedicated GFCI breaker, the TCV operated on hot and cold, locking nuts tightened on both stoppers and a watertight door after a 20 minute fill. The installer also provides electrician license and insurance information.
Where do I find the serial number the form asks for?
The serial number for your Ella walk-in tub, which the warranty activation form asks for, is located on the label behind the magnetic access panel next to the tub's door. This serial number typically starts with the letter M. Your walk-in tub's model, SKU, or UPC information can be found on your original proposal or invoice.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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