Is my walk-in tub warranty transferable if I move or sell my home?
Updated September 2026
The Ella's Bubbles Lifetime Limited Warranty is extended to the first purchaser only, and it stays with both the original owner and the original installation address. It is nontransferable, so if the ownership changes or the tub is relocated to a different address, the warranty becomes void. If you are planning a move or a home sale and want to talk through your options, we are always happy to help you think it through.
The Three Conditions That Keep Coverage in Place
- Same owner. Coverage belongs to the first purchaser. It does not pass to a new homeowner, a family member who takes over the house, or a buyer of a used tub.
- Same address. The warranty applies only to the original installation place. Moving the tub to another home, another unit, or even another location on the same property that changes the installation address voids coverage.
- Original condition. Coverage does not extend to products previously used as display models, or to products that have been modified or repaired by anyone other than Ella's Bubbles.
Common Scenarios
| Scenario | Warranty status |
|---|---|
| You still live at the home where the tub was first installed | Covered, as the first purchaser |
| You sell the home and the tub stays with it | Void, ownership changed |
| You move and take the tub with you | Void, tub relocated from the original installation address |
| You bought the tub secondhand | Not covered, warranty applies to the first purchaser only |
| You bought a former display model | Not covered |
Planning a Move? Talk to Us First
Even though the warranty itself cannot travel with the tub, our free lifetime technical support can still be a resource for whoever bathes in it next. Product manuals, cleaning instructions, specifications, and warranty documents remain available for every model on the Downloads tab of its product page. If you are weighing whether to leave the tub with the home or take it along, reach out before the move and we will walk you through what each choice means in practice.
A Note About Dealer Promises
Ella's Bubbles reserves the sole authority to make warranties or representations concerning its products, and is not responsible for warranties or representations made by any outside source, including dealers, retailers, distributors, or contractors. If a seller told you the warranty would transfer, that promise does not bind Ella's Bubbles, so please check with us directly before relying on it.
Formal Notices
If you ever need to send a formal warranty notification, all mailing notification must be sent via certified mail to: Ella's Bubbles, LLC, 2101 S. Carpenter Street, Chicago, IL 60608. For everyday questions, a support ticket or a call to 800-480-6850 is much faster and just as good.
Still need help? Open a support ticket and we will gladly confirm exactly where your coverage stands.
Common Questions
I received an uninstalled tub as a gift, is it covered?
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