Selling a home with a walk-in tub is simple once you know two things: the Ella's Bubbles Lifetime Limited Warranty is extended to you as the first purchaser and does not transfer to the buyer, while free lifetime technical support and access to replacement parts continue for whoever owns the tub. Be clear about the first, generous with the second, and leave a tidy handover packet. Print this checklist and work through it before showings begin.

What to Tell Buyers About the Warranty

The warranty is void when ownership changes, so present the tub as a well-built, fully supported bathtub rather than a warranted feature. For a buyer with mobility needs that is real value, as does a walk-in tub add value to your home explains. Full terms are in warranty transfer and ownership.

• ☐ Describe the tub in the listing by model and features, not as "under warranty"
• ☐ Let the buyer know that lifetime technical support and parts access come with the tub

What to Leave for the Next Owner

• ☐ A clear photo of the serial label, found behind the magnetic access panel next to the door; see where to find model and serial numbers
• ☐ The owner's manual and spec sheet, or a note that they download from the product page; manuals and spec sheets by model lists which PDF is theirs
• ☐ A copy of your Warranty Activation Form, which records the model, serial number and installer details

A Quick Condition Pass Before Showings

• ☐ Fill above the highest jets and run every therapy to confirm it works
• ☐ Check the door seal for cracks, grit or flattening; door seal care and replacement shows a healthy seal
• ☐ Open the access panel and look for moisture under the tub
• ☐ Press the GFCI test button, confirm it trips, then reset it
• ☐ If anything is off, open a ticket at ellasbubbles.com/support with photos and your serial number

Handing over the Routine

• ☐ Monthly flush: mix 2 cups white vinegar with 2 cups water, fill the tub to 1 inch above the highest jets, add the mixture, run the jets for 10 minutes, then drain; details in cleaning and monthly maintenance
• ☐ Leave the door open, at least slightly, whenever the tub is not in use so the seal is not compressed
• ☐ Test the GFCI periodically and never run a pump until water covers all the jets

Where the Buyer Finds Help Afterward

Point the new owner to the first-week guide for second owners; if the packet gets lost, bought a house with an Ella tub and no information starts them from the serial label. Support for every owner is at ellasbubbles.com/support or (800) 480-6850.

Related Guides

If you are taking the tub with you rather than leaving it, use the checklist for moving house with an Ella tub instead. For what specifically counts as a change of ownership or location, what can void your warranty has the complete list.

Common Questions