Printable Installer Handoff Test Checklist

Print this page and tick each line with your installer before they leave. The lines come from the water test in the owner's manual and the 16 checks on the warranty activation form. The reasons behind each check are in what your installer should test before leaving.

Before the Walls Close: The Water Test

Required before the walls close; the full procedure is in the pre-installation water test.

• u2610 Tub on a flat, level surface where it can drain
• u2610 Door seal wiped clean with a clean rag and warm water
• u2610 Drains taped closed
• u2610 Filled to at least 3 inches above the highest jet (to the bottom of the grab bar if no jets)
• u2610 Water left standing 30 minutes; all plumbing and seals inspected
• u2610 All electrical components run another 30 minutes on rated three-prong cords in separate outlets; unions at pump and heater inspected again

The 16 Activation-Form Checks

• u2610 Tub level in all directions, all support legs touching the ground
• u2610 Installed by a licensed electrician
• u2610 Installed on a dedicated GFCI circuit breaker
• u2610 Frame of the tub properly grounded
• u2610 Door seal cleaned with rubbing alcohol
• u2610 Temperature control valve operated on both hot and cold (where your faucet package includes one)
• u2610 Both diverters function properly
• u2610 Hand shower works on all settings without leaking
• u2610 All supply lines checked for leaks with both diverters on
• u2610 Drains open and close properly
• u2610 Locking nut tightened on both stoppers
• u2610 Door seal watertight after the tub has been filled for at least 20 minutes
• u2610 Hydro and air pumps run at least 20 minutes; all connections to pumps and jets watertight
• u2610 Chromatherapy light and ozone sterilization working (ozone alone makes a light hum, which is normal)
• u2610 All drain fittings checked for leaks while the tub is draining
• u2610 Unit installed with access to both plumbing and electrical connections

Documents to Collect Before the Installer Leaves

• u2610 Activation form, both pages, signed by you and by the installer
• u2610 Installer's electrician license and insurance information
• u2610 Copy of your sales receipt from where you purchased
• u2610 Model and serial number from the label inside the front apron access panel (on many models, the panel next to the door)
• u2610 Photos of the dry floor under the door during the 20 minute fill, the breaker label and the frame ground

Submit the form promptly; see how to activate your warranty and what the activation form is.

Here an installer fills the tub outside and runs all pumps to check for leaks, levels it on the legs, then fills and runs everything again after connection before replacing the panels. Watch: Walk-In Tub Installation and Delivery Ella's Bubbles Transfer 60 with chapters and a full transcript.

What to Do If a Line Cannot Be Ticked

Leveling comes first: if the door does not close smoothly, re-check every leg with the leveling guide. A weeping union is normally an over-tightened or shifted O-ring, not a defect; re-seat the O-ring and reassemble snugly. For anything you cannot resolve or verify, open a request at ellasbubbles.com/support with photos and the serial number, or call your Ella dealer or the team at (800) 480-6850. Your first days as an owner are in the new owner first week checklist.

Related Guides

• Can my contractor join the live video tour to check fit?

Common Questions