Maintenance & Cleaning

Routine care, safe cleaning products, flushing the system, and what to avoid.

• Before Your First Bath: The Initial Vinegar Flush and First-Use Checklist Before your first bath in a new walk-in tub, run a quick vinegar flush of the pump circulation system: 2 cups of…
• Disconnecting or Servicing the Ozone Generator on Your Walk-in Tub Disconnecting the ozone generator on an Ella walk-in tub is a simple unplug-and-secure job: turn off power at the GFCI breaker, open…
• Scratches, Scuffs, or Discoloration on the Acrylic: Surface Care and Touch-Up Kits Acrylic surface care for a walk-in tub is mostly prevention: light scratches, scuffs, and dull spots on the high-gloss acrylic polish out…
• Hard Water and Your Tub: Protecting the TCV with an Inline Filter and Preventing Mineral Damage Hard water and your walk-in tub's Thermostatic Control Valve (TCV) do not mix well, and the fix is simple: have your plumber…
• Black Flakes, Brown Slime, or Debris Coming From the Jets: Cleaning Steps That Work Black flakes from the jets, brown slime, or floating specks that appear only when the jets or microbubble system are running almost…
• Cleaning the Glass Shower Screen, Stainless Door, and Chrome Fixtures Cleaning the glass shower screen, the brushed stainless steel inward-swing door, and the chrome fixtures on an Ella's Bubbles walk-in tub takes…
• My Tub Looks Pink, Yellow or Stained: What Is Published, What to Try and What to Send the Team If your white Ella tub looks pink, yellow or stained, here is what Ella's Bubbles publishes, what you can safely try at…
• Every Cleaning and Sanitation Video in One Place Every walk-in tub cleaning video from Ella's Bubbles is gathered here: the routine wipe-down and monthly flush, the first-use cleanout, door seal…
• Caring for Ella Showers: AcrylX Stalls, Gel Coat Units, SMC Bases, Niches, Teak Seats and the Flexible Dam Caring for an Ella shower base, stall or accessory comes down to one rule that appears in every published Ella care document:…
• Pet Spa Owner's Guide: Carrying, Drain Backnut, Never Step on an Open Drain, GFCI, Indoor Use and Cleaning The Ella Pet Spa owner's guide comes down to a handful of habits: carry the Microbubble Therapy Pet Spa by its stainless…
• Common Maintenance Questions: Flush Frequency, Bleach, Hair Catchers, Chrome Spots, Humming and an Unused Tub Most everyday walk-in tub maintenance questions have short, reassuring answers. The vinegar flush is done once a month and once before the…
• Your First Week With a New Ella Walk-In Tub: A Ten-Item Owner Checklist From Activation to the First Flush Congratulations on your new Ella walk-in tub. The first week comes down to ten quick tasks: confirm the installer's water test and…
• How to clean and maintain your Ella walk-in tub, month by month Cleaning and maintaining your Ella walk-in tub month by month is easier than most people expect. The jetted systems are fully plumbed,…
• Which cleaners are safe for my walk-in tub, and which chemicals should I avoid? The safe cleaners for a walk-in tub are gentle, non abrasive household bathroom cleaners: Dawn dish detergent, Simple Green, Tilex, Pine-Sol, Clorox…
• Can I use Epsom salts, bath bombs, bubble bath, or oils in my walk-in tub? Yes, you can use Epsom salts in a walk-in tub, along with regular soaps, shampoos, and bubble bath, with a few simple…
• What is ozone sanitation, and is the light humming noise from my tub normal? Ozone sanitation is a built-in hygiene feature on Ella jetted walk-in tubs, and the light humming noise it makes is completely normal.…
• Why did my tub turn on by itself? Understanding the Auto-Purge air cleaning cycle If your walk-in tub turned on by itself a little while after your bath, or even while you are still relaxing in…
• Caring for your walk-in tub door seal so it stays watertight for years Walk-in tub door seal care comes down to two easy habits: keep the seal and door frame clean, and leave the door…