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What Is the Pump Inlet Cover on a Walk-In Tub?

Updated September 2026

The pump inlet cover is the suction cover inside your walk-in tub where the hydro massage pump draws water in before pushing it back out through the jets. Owners also call it the suction cover, the pump intake or the intake grate. Because every drop that feeds the jets passes through it, hair and debris collect on it, and clearing and wiping it each month is part of Ella's routine maintenance.

How It Works

When you start the hydro massage system, the pump pulls bath water through the inlet cover, pressurizes it and sends it through the fully plumbed lines to the jets. The cover's job is to keep hair and larger debris out of the pump while letting water flow freely. As material builds up on the cover, less water reaches the pump and the jets lose strength, which is why a weak jet is often a maintenance question rather than a pump fault. For the same reason, water must cover the microbubble port and the intake before that pump starts, as described in Infusion Microbubble Therapy.

Which Ella Models Have It

Any Ella walk-in tub with a hydro massage system has a pump inlet cover, since the pump needs an intake to draw water from the bath.

What to Know as an Owner

Once a month, clear hair and debris from the cover and wipe it with a non-abrasive towel and an approved cleaner such as Dawn dish detergent. Do it in the same session as the vinegar flush; how to clean and maintain your walk-in tub month by month lays out the whole routine, and common maintenance questions covers frequency and cleaner choices.

Check the cover first whenever jets are weak or gunk appears from the jets. If the jets are still weak after the cover is clean and a vinegar flush has been run, move on to pump or massage system not working. To keep hair away from the drains as well, a silicone pop-up drain protector from a hardware store is the team's suggestion; drain plugs, stems, gaskets and hair catchers has the details. For a ticket at ellasbubbles.com/support, have ready: your serial number, a photo of the inlet cover, a short video of the jets running and a note on when the last flush was done.

Common Questions

How often should I clean the pump inlet cover?
You should clean the pump inlet cover monthly as part of your Ella's walk-in tub's routine maintenance. Clear any hair and debris from the cover, then wipe it with a non-abrasive towel and an approved cleaner such as Dawn dish detergent. This cleaning should be done in the same session as the vinegar flush, as detailed in the guide on how to clean and maintain your walk-in tub month by month.
Can hair on the pump inlet cover make my jets weak?
Yes, hair and debris on the pump inlet cover can make your hydro massage jets weak. When the cover is clogged, it restricts the amount of water the hydro massage pump can draw, causing the jets to lose strength. Cleaning the pump inlet cover and running a vinegar flush often restores the water flow and jet strength.
Does the water need to cover the intake before I start the pump?
Yes, the water must cover the pump intake before you start the hydro massage pump. For Ella's walk-in tubs with Infusion Microbubble Therapy, the water must also cover the microbubble port before the pump starts. Always fill your tub to the level shown in your water level guide before turning on any systems.
Is there a hair catcher for the drains?
Yes, there are hair catchers for the drains, and the Ella's Bubbles team suggests using a silicone pop-up drain protector, which is an ordinary hardware-store item. This type of hair catcher keeps hair out of the drain plugs, while the pump inlet cover handles debris on the pump side of the system. More details are available in the guide on drain plugs, stems, gaskets, and hair catchers.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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