Absolutely. You can see a walk-in tub in person at the Ella's Bubbles showroom in Chicago, where every model is on display and you are welcome to sit in the tubs, or you can schedule a live video showroom tour and see your tub up close from anywhere in the country. Ella's Bubbles has been in business since 2005 and holds an A+ rating from the Better Business Bureau, and the team is proud to show you exactly what you are buying. Visits are by appointment, so please call (800) 480-6850 before you drive over.

Visit the Chicago Showroom

All of the models are on display at the Chicago showroom, located at the warehouse and production facility at 2700 W Roosevelt Rd, Chicago, IL 60608 (the corporate office is separately at 2101 S. Carpenter Street). You can see every model up close, sit in the seats, and compare shapes, sizes and door styles side by side. Please note the display tubs are not filled with water for testing. To plan your visit, call (800) 480-6850 first so the team can schedule a time, confirm directions, and have a specialist ready to walk you through the lineup. The showroom is open during business hours, Monday through Friday, Central time.

Live Video Showroom Tours

If Chicago is not convenient, the team offers live video showroom tours over Zoom, FaceTime or Google Meet. A specialist walks the showroom and the production floor with you on a video call, shows you the exact models you are considering, demonstrates the doors, seats, controls, jets and even the equipment under the deck, and answers your questions in real time. Family members can join from separate devices. Schedule yours at ellasbubbles.com/walk-in-tub/schedule-showroom-tour/ or call (800) 480-6850. If a confirmation or link has not arrived, open a ticket at ellasbubbles.com/support and the team will resend it.

This short story shows how a live video demonstration works from the customer's side: you fill out the form on the website to schedule a live video chat, and an Ella team member shows you the tubs and a live jetted tub in the showroom and explains how to take your own body measurements so the seat and door suit you. The article on seat sizes and soaking depth explains those measurements in writing.

See Where Your Tub Is Built

This short video introduces the Chicago factory and what goes into every Ella walk-in tub.

If you prefer to read, here are the highlights from the video:

• Ella's Bubbles has been Chicago-based since 2005, and the tubs are built by craftsmen and rigorously tested in Chicago under strict quality control.
• There are many product lines with almost 30 different models, in a wide variety of shapes, sizes, and even number of seats. The article on choosing between the tub families is a good companion.
• The hydro and air systems are designed for effective, strategic massage to key points of the body, with an emphasis on therapeutic value.
• Many tubs include an independent foot massage, so you can enjoy a hydro foot massage without filling the entire tub.
• Ella's Dual Drain Technology uses dual four-port two-inch drains for fast, efficient drainage.
• Every tub comes with a limited lifetime warranty on parts and lifetime technical support, and a multilingual team is here to help.
• A specialist can also guide you through choosing the right tub and the shipping process, wherever you are.

For a closer look at the production floor, the video tour of how your tub is built, tested and packed and the article on where Ella tubs are made go deeper.

Looking for a Dealer or Showroom Near You?

Availability of local dealers varies by area, and most dealers and retail stores do not keep display tubs on the floor. The main showroom is in Chicago, and the live video tour brings it to you wherever you are. To ask what options exist near your home, call (800) 480-6850 and the team will check whether an installer or dealer in your area happens to have a display unit. Before any visit or call, measuring your doorways with the doorway measurement guide makes the conversation more useful.

More Video Chat Walkthroughs

This clip introduces Ella's exclusive one-on-one video chat, the live tour you can schedule at the link above or by calling (800) 480-6850.

Common Questions

Still need help? Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and the team will be glad to assist.