No, there is no Ella's Bubbles showroom in the San Francisco Bay Area, and none anywhere else in California. The only permanent showroom is at the Chicago warehouse and production facility, where every model is on display and visits are by appointment, so from the Bay Area the quickest way to see and feel a specific tub is the live video showroom tour described in Can I See a Walk-In Tub in Person? Showroom Visits and Live Video Tours. If sitting in a tub before you decide matters to you, call (800) 480-6850 with your zip code and the team will check whether a dealer or contractor near you has a display unit.
Why There Is No Showroom Near You
Ella's Bubbles is the manufacturer, and every walk-in tub is assembled, jetted and tested to order in Chicago rather than stocked on a floor somewhere. Tubs reach your home through the Ella dealer network, and dealers typically do not carry show models. Home improvement store floors such as Home Depot do not have Ella tubs on display either, and when a tub is sold through a retailer it is the same tub built and tested in Chicago. That is why the team will tell you honestly that there is no showroom in your state, and why most owners choose their tub from the live video tour, the model videos and the spec sheets.
There is one traveling exception, and it is on the other coast. A mobile showroom serves homes between West Palm Beach and Miami, bringing the Ultra, the Capri and the Transfer30 by appointment. It does not help a Bay Area shopper, so your realistic choices are a trip to Chicago, a video tour, or a display unit that a local dealer or contractor may happen to have.
Your Options from the Bay Area, Side by Side
| Option | Where | What you can see and do | Best for |
|---|---|---|---|
| Chicago showroom | 2700 W Roosevelt Rd, Chicago, IL 60608, by appointment, Monday through Friday, Central time | Every model on display; sit in the seats and compare shapes, sizes and door styles; display tubs are not filled with water | Confirming seat width, door and step-in height with your own body |
| Live video showroom tour | Your home, over Zoom, FaceTime or Google Meet, in a 30-minute slot Monday through Friday, 8 AM to 5 PM Central | A specialist shows the exact models, doors, seats, controls, jets and the equipment under the deck, with a live tub with water in it | Seeing your shortlisted tub soon without leaving California |
| Dealer or contractor display unit | Your area, checked by zip code through (800) 480-6850 | Depends on what a nearby dealer or reseller has on hand; availability changes | Sitting in a tub locally if one is nearby |
| South Florida mobile showroom | Homes between West Palm Beach and Miami, by appointment | The Ultra, the Capri and the Transfer30 | South Florida homes only, not the Bay Area |
What this means in practice is simple. If you need to see a tub soon, the video tour is the option you can book from home in Northern California, and the team can check for a local display unit at the same time. A trip to Chicago gives you every model side by side to sit in, but the display tubs there are dry, so the video tour is actually the way to watch water and jets running before you choose.
What a Live Video Tour Shows That a Photo Cannot
The tour is a real-time video call with an Ella's Bubbles specialist who walks the Chicago showroom and production facility with you, where up to 28 walk-in tub models are on the floor. It is a live specialist with a real tub, not a recording. The specialist can sit in the tub, demonstrate the door, seat and controls, and take seat and doorway measurements for you on camera. There is a live tub with water in it on the showroom floor, so the jetting options can be demonstrated, and you can watch tubs being assembled and tested in the facility. Family members can join from separate devices, which helps when an adult child in one city is helping a parent in another. You also learn how to take your own body measurements so you know which tub will fit you most comfortably.
Booking is done on the scheduling calendar at ellasbubbles.com/walk-in-tub/schedule-showroom-tour/ or by calling (800) 480-6850, and a one-tap video link is texted to your phone before the call. If that link has not arrived a few minutes before your slot, call (800) 480-6850 and the team will resend it or reach you by phone instead. Booking a Live Video Tour of the Chicago Facility covers which apps work and what to do if the confirmation never arrives. The slots run on Central time, so allow for the time difference when you pick one from the West Coast.
Finding a Dealer or a Display Unit in Northern California
Ella tubs, acrylic shower walls and shower bases ship from the Chicago warehouse to the dealer network, so the models available to you depend on the dealer serving your area. Call (800) 480-6850 or open a ticket at ellasbubbles.com/support with your zip code and the model you are considering. The team can point you to that dealer, reach out to local contractors and resellers to check whether anyone nearby has a display unit you can sit in, and, with your permission, pass along your contact details so that installer can get in touch. Availability changes, so this is a live check rather than a published list. Which Stores or Dealers Carry Ella Walk-In Tubs Near Me? explains how the products reach you.
Dealers can also arrange video calls from the Chicago showroom for their own clients, and dealers and their customers are welcome to visit Chicago or join a live video tour. If you are already working with a bathroom contractor, ask whether they are an Ella dealer. The Ella's Bubbles Dealer Program describes the showroom and display resources dealers can draw on.
If You Decide to Fly Out to Chicago
Visits are by appointment, so call (800) 480-6850 before you book travel so the team can schedule a time, confirm directions and have a specialist ready to walk you through the lineup. The showroom is at the warehouse and production facility at 2700 W Roosevelt Rd, not at the corporate office at 2101 S. Carpenter Street, so head to Roosevelt Road. The showroom is open during business hours, Monday through Friday, Central time, and there is no weekend phone support, so plan a weekday. Sitting in the tub is the surest way to confirm the seat width, door and step-in height suit you, and you can compare every model side by side. How to Reach Ella's Bubbles Support lists the hours and both Chicago locations.
Related Videos

Chapters in this video
- 0:00 Considering a Walk-In Tub The customer expresses her need for a walk-in tub due to mobility issues and safety concerns.
- 0:40 Scheduling a Live Video Chat The customer visits Ella's Bubbles website and schedules a live video chat with an expert team member.
- 1:26 Seeing Tubs in Action The Ella's Bubbles team member explains how they can show various tubs and jetting options live with water.
- 2:02 Finding the Perfect Tub The customer learns how to take body measurements and finds the ideal walk-in tub with accessories from home.

Chapters in this video
- 0:00 Choosing Your Perfect Walk-In Tub The video explains the challenges of choosing a walk-in tub and introduces Ella's Bubbles' solution.
- 0:31 Live Video Chat With Experts An Ella's Bubbles team member guides customers through the entire process with a live video chat.
- 1:05 Post-Purchase Support And Service After receiving the tub, customers can call the production facility for expert technical support.
- 1:37 Schedule Your Personal Video Chat The video encourages viewers to call Ella's Bubbles to set up a personal video chat.

Chapters in this video
- 0:00 Ella's Bubbles Tubs Built in Chicago Ella's Bubbles walk-in tubs are built right here in Chicago, with different stations for various orders.
- 0:20 Independent Tub Testing Station Each bathtub undergoes independent testing, including an extra-large two-seater model filled with water.
- 0:39 Standard Quality Testing Process Every bathtub goes through a standard process, sitting full of water and running jets for a period before draining.