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Which Ella walk-in tub is right for me? Choosing between the tub families
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Which Ella walk-in tub is right for me? Choosing between the tub families
Updated October 2026
Which Ella walk-in tub is right for me comes down to four questions: who is bathing, how much space you have, which door style suits your bathroom, and which therapies you want. The quick answer: able-bodied bathers in standard bathrooms usually choose an inward-swing model, wheelchair users choose the Transfer family with its L-shape outward door, couples choose a two-seat model, tall or broad bathers choose the Big4One or ShaK, and anyone who wants to bathe lying down chooses a LayDown. This guide walks through each family, the door and side decision, and the therapy choices, with the full choosing video embedded first.
Chapters in this video
- 0:00 Considering Your Personal Needs The video discusses important factors to consider when choosing an Ella's Bubbles walk-in tub, including personal needs and mobility.
- 0:40 Measuring for Proper Tub Fit The video explains how to take shoulder, hip, and overall body measurements to ensure the walk-in tub fits properly.
- 2:26 Home Accommodation and Placement The video advises checking door widths and hallways to ensure the chosen tub will fit into the home and bathroom.
- 4:17 Ensuring Proper Water Supply The video recommends having a maximum capacity water heater and three-quarter inch supply lines for the walk-in tub.
- 4:47 Designing Your Walk-In Tub The video details how to choose jetting packages, including air, hydro, and MicroBubble therapy, and other innovative features.
- 6:15 Adding Optional Accessories The video showcases various accessories like heated seats, digital controls, headrests, and a four-fold glass screen.
Watch: How to Choose A Walk-In Tub That's Best For You with chapters and a full transcript.
Start with Your Needs, as the Video Does
The full choosing guide video starts exactly where you should: take stock of your personal needs. Is aging in place a concern? Are you able-bodied, or do you have limited mobility and need wheelchair access? What about your personal size, do you need extra width and length, or a lay-down tub? Then take hip and shoulder measurements seated in a chair, measure head to feet while seated for length, and compare against the detailed measurements on each product page. Next, confirm your home can accommodate the tub: check all exterior and interior door widths and hallways. Finally, verify your hot water supply, the video recommends the maximum capacity water heater available for your house, with anything under 75 gallons not recommended, plus 3/4 inch supply lines with accessible shut-off valves. One line in this video is superseded: it says a right-side door puts the drains on the right, and the current published pairing is the opposite, as explained below. Its Elite width is also older; the current spec sheet gives 30 inches.
The Families at a Glance
| Family | Models | Best for |
|---|---|---|
| Inward acrylic door | Standard, Standard60, Zen, Zen60, Flow | Value-focused buyers and smaller bathrooms; hydro-only packages; no door swing clearance needed |
| Inward stainless/glass door | Elite, Petite, Royal, Deluxe, Ultimate, Ultra | Premium look, removable door for easy cleaning, small bathrooms |
| Outward U-shape door | Capri, Monaco, Front Entry, Mobile, Lounger, ShaK, Big4One | Easiest entry with a wide opening; needs front clearance for the 165 degree swing |
| Wheelchair Transfer (L-shape outward) | Transfer26, 30, 32, 60, XXL | Wheelchair users and seated transfers; door opens 172 degrees; lowest step-in |
| Two-seat | Tub4Two, Companion, Escape, Big4Two | Couples and shared bathing, two molded seats and dual spouts; needs 60 inches or more |
| LayDown | LayDown60, LayDown72 | Bathers who want to lie down fully; glass inward door |
| Assisted bathing | HomeCare 32x60, HoistAssist, CareGiver | Caregiver-assisted bathing (HomeCare is never for self-bathing) |
Within a family, size follows the bather: seat widths run from 19 inches on the Petite through 21 to 24 inches on the Ultimate, Elite, Monaco, Royal and Transfer32, up to 29 inches on the TransferXXL and ShaK. The Big4One suits bathers around 6 feet and taller, the ShaK is built for the tallest bathers, and the TransferXXL and Transfer32 are favorites for larger bathers who are not tall; there is no set weight limit, so if a bather fits comfortably the tub will support them. Every model except the Front Entry is ordered left-hand or right-hand. Model-by-model exterior sizes are in walk-in tub dimensions by model, and the wheelchair models are compared in the Transfer family guide.
Door Type and Door Side
Inward-swing doors (acrylic, stainless steel with frosted glass, or the Ultra's aluminum frame) suit smaller bathrooms and are removable for cleaning on the stainless models. Outward-swing doors need more room in front of the tub but make entry easier and are the choice for wheelchair transfer; check the distance to your toilet and vanity. Each model is built for one door style, so the door type is chosen by choosing the model; inward or outward swing door weighs the trade-offs. Door side is driven by your plumbing: the door and seat are on one side of the tub and the drains are on the opposite side, so a right-side door means left-side drains and a left-side door means right-side drains, left and right as you face the tub. Choose your door side based on where your house drain is located, or use the dual 4-port T-type drains and connect on whichever side is most convenient, capping the unused ports, and confirm the plan with your licensed installer before ordering. A 2 inch house drain gets the most out of the gravity-driven dual-drain system, which empties an average tub in about 80 seconds under ideal conditions. The faucet position is fixed by the factory-drilled deck and cannot be swapped after the fact.
Then Pick Your Therapies and Extras
Depending on the model, you can configure air massage (three speeds with automatic purge), hydro massage with an in-line heater that maintains your bath temperature and an intensity control dial, Infusion microbubble therapy, independent foot massage on many models, LED chromatherapy, and ozone sterilization that runs with the hydro system. Compact tubs such as the Capri and Petite carry two systems, mid-size tubs such as the Royal, Monaco, Transfer32 and Transfer60 can combine three, and the large-frame and two-seat tubs can carry all four; therapies are built in at the factory and cannot be added later, so which therapy combinations fit which tub is worth a look before you decide. Popular extras include the heated seat and backrest, digital or easy-touch controls, headrests and seat cushions, the four-fold glass screen as a shower-curtain alternative, a rain-head shower column, and aromatherapy.
Chapters in this video
- 0:00 Ella's Bubbles Walk-In Tubs Overview Ella's Bubbles offers high-quality, luxury walk-in tubs with various shapes, sizes, and door styles for easy entry and exit.
- 1:11 Therapeutic Features and Options Ella's walk-in tubs offer hydro and air massage, independent foot massage, and fast-fill faucets for a relaxing experience.
- 2:01 Fast Drain and Shower Options The dual drain technology quickly empties the tub, and various shower options like glass screens and rain head columns are available.
- 2:36 Quality Assembly and Installation Tubs are assembled and tested in Chicago, with UL certified electronics and easy connection to water and drain systems.
- 4:16 Efficient Delivery and Luxury Tubs Ella's Bubbles maintains a large inventory for quick shipping and offers luxurious tubs like the Ultra with many extra features.
The video above is the overview of the whole line recorded for Ella partners: door styles, the two-seat tubs, the ShaK and Big4One, the LayDown tubs, jetting and foot massage, drain time and accessories. Watch: What Walk-in Tub Should You Choose with chapters and a full transcript.
Chapters in this video
- 0:00 Choosing Your Perfect Walk-In Tub This chapter guides you through considering personal needs and body measurements to select the ideal Ella's Bubbles walk-in tub size.
- 2:45 Home Accommodation and Tub Placement This chapter explains how to measure your home's doorways and hallways to ensure your chosen Ella's Bubbles tub will fit and where it can be placed.
- 4:45 Ensuring Proper Water Supply This chapter details the recommended hot water heater capacity and supply line specifications for optimal Ella's Bubbles tub performance.
- 5:16 Designing Your Tub's Features This chapter covers customizing your Ella's Bubbles walk-in tub with various jetting packages, therapeutic options, and cleanliness features.
- 6:43 Adding Accessories and Luxury This chapter showcases additional accessories like heated seats, headrests, glass screens, and aromatherapy to enhance your Ella's Bubbles tub.
The video above shows How to Choose Our Best Walk-In Tub. All of the choosing videos are summarized in choosing a walk-in tub on video. Watch: How to Choose Our Best Walk-In Tub with chapters and a full transcript.
Related Guides
- Choosing the Drain Side for an Alcove or Slab Installation and Prebuilding the Drain Line
- Confirming What a Clearance Tub Includes by Serial Number: Model, Size, Door Side, Therapies and Faucet
- Does the LayDown Tub Have a Seat? Flat Bottom Design, Seat Figures on Listings, Faucets and Therapy Choices
- Can Ella Cut a Walk-Through Opening or Add a Door to My Existing Bathtub?
- Ultimate, Zen, Standard or Deluxe: Comparing Ella's 30 by 60 Inch Inward-Swing Tubs
- Ella Transfer32 32x52: Wide-Seat Transfer Tub With Three-System Packages
Common Questions
How does the dual drain connect to the house drain?
The dual drain connects to the house drain through the four-port T-type body located under the tub. You can connect on either the left or right side, capping any unused ports. A 2-inch house drain is recommended for optimal performance of the gravity-driven dual-drain system, which empties an average tub in about 80 seconds under ideal conditions, though a T or Y into a 1 1/2 inch drain also works.
Do the pumps need a GFCI circuit?
Yes, the pumps for Ella's Bubbles walk-in tubs require a GFCI circuit. The UL-certified pumps and electronics are designed to plug into dedicated GFCI-protected 20 amp circuits. The specific number of circuits needed will depend on the therapy package you choose for your walk-in tub.
Are supply lines included with the faucet?
Yes, Ella faucets ship with two 5-foot braided 3/4 inch supply lines. However, shut-off valves are not included with the faucet and should be placed close to the tub for convenient access. Your licensed installer can help ensure proper placement.
I am 6 foot 4 and 300 pounds. Which tub?
For bathers who are 6 foot 4 and 300 pounds, the Big4One is the usual recommendation for tall, broad bathers, and the ShaK is built for the tallest bathers. If a large bather is not tall, they are usually happier in the TransferXXL, Transfer32, or Monaco models. There is no set weight limit, so if a bather fits comfortably, the tub will support them.
Which tub fits a 28 inch doorway?
For a 28-inch doorway, the Mobile, Transfer26, Lounger, Petite, and Flow are the narrow-doorway models that will fit. Most 30-inch tubs require an opening wider than 30 inches, and models like the Monaco, Royal, and Transfer32 need about 32 inches or more of clearance. Always measure your doorways and hallways to ensure the chosen tub will fit into your home and bathroom.
Can I get a walk-in tub without jets?
Yes. Many single-seat models can be ordered as soakers with no jets, pumps or electrical, including the Elite, Petite, Royal, Capri, Front Entry, Mobile and the Transfer models. The Standard, Standard60, Zen, Zen60, Flow, Deluxe, Ultimate, Ultra, Big4One, ShaK and the two-seat tubs are built around their jetting and are not offered as soakers.
Will a 52 inch tub fit my 60 inch alcove?
Yes, a 52-inch tub will fit a 60-inch alcove. Most tubs shorter than 60 inches include an extension panel that can be cut to size to fill the alcove space. Full-length models such as the Ultimate, Transfer60, and the two-seat tubs do not require an extension panel.
Can the door be on the other side?
Yes, the door can be on the other side for most Ella's Bubbles walk-in tub models. Every model except the Front Entry is available in both left-hand and right-hand configurations. The product photo typically shows only one side, so you should specify your preferred door side when ordering based on your plumbing and bathroom layout.
How do I tell a Deluxe, an Ultimate and a Lounger apart in photos?
By the door. A stainless frame with clear glass is the Deluxe or Ultimate; a white composite frame with greenish tinted glass is the Lounger, which is the 27 by 59 outward swing tub with a long footwell and the 2 piece faucet. The Deluxe is 55 inches long and taller, the Ultimate 60 inches.
What is the main difference between the Capri and the Elite?
Both are 30 by 52. The Capri has an outward door, a lower step in threshold, a taller seat and a wider door opening at 40 inches overall height; the Elite has the inward stainless and glass door, a higher threshold, a lower seat and stands 35 inches, and is chosen for its contemporary look and small bathrooms. The rain shower column is a separate accessory on either.
Which are the economy models?
Standard, Zen and Flow are the inward acrylic door tubs with a single 2 inch drain and the hydro package. The Zen60 can add a second pump for independent foot massage. The Front Entry is a unique 32 by 40 square footprint with no equivalent in other families, and the Mobile 26 by 45 is the smallest tub, suited to a small shower stall footprint.
How wide is the Ella Petite walk-in tub really?
The Ella Petite's actual exterior size is 27.5 inches wide by 52 inches long by 35 inches tall. The 28 inch figure sometimes shown on the product page or brochure is a nominal marketing size rather than the exact measurement. Always confirm exact dimensions against the current spec sheet before finalizing your bathroom plan.
What extra accessories can I add for showering and headrests?
Ella offers a 24 inch hand shower slide bar as an add-on for a more flexible showering experience. A 10 by 7.5 inch head pillow is also available for added comfort while bathing. These accessories can be combined with other extras like heated seats and digital controls depending on the model you choose.
What model fits a 57 inch bathroom space and is the most basic hydro option?
For a 57 inch space, Ella's Standard 352 is a good fit and is one of Ella's most economical hydro massage tubs. It ships as model ES3052HL with a left-hand door or ES3052HR with a right-hand door, and it comes with the standard hydro jet package rather than added air or infusion therapies. Your Ella dealer or the team at (800) 480-6850 can confirm it suits your bathroom layout and plumbing.
How wide is the expansion panel that comes with tubs shorter than 60 inches?
The expansion panel, also called the shelf, is 7 inches wide on its own, and including the deck space it takes up about 9.5 inches total. If your alcove needs a different fit, the panel can be cut in half for additional flexibility. This panel is what allows most tubs shorter than 60 inches to fill a standard 60 inch alcove without gaps.
Can a heated seat option be added to any walk-in tub order?
Yes, a heated seat can be added to any standard walk-in tub order as one of the regular accessory options. Clearance or fixed-inventory units are the exception, since those are sold as-is and are not modified with added options. Your Ella dealer or the team at (800) 480-6850 can confirm heated seat availability for your specific model.
How many different models of walk-in tubs does Ella's Bubbles offer?
Ella's Bubbles offers 27 different models of walk-in tubs, spanning single-seat, two-seat, lay-down, and wheelchair-accessible families. Your Ella dealer or the team at (800) 480-6850 can help match the right model to your bathroom and needs.
Does Ella's Bubbles manufacture regular bathtubs in addition to walk-in tubs?
No, Ella's Bubbles manufactures only walk-in tubs and does not produce regular bathtubs. Every model in the lineup is built around the walk-in door design covered in this guide, from the compact Petite to the two-seat Tub4Two.
Is the Ella Flow walk-in tub available in a 28 by 48 inch size?
What is a clearance or fixed-inventory walk-in tub?
A clearance or fixed-inventory unit is an individual tub with minor acrylic imperfections that is sold as-is. Because it is sold in its existing condition, it is not modified with added accessories or options the way a standard walk-in tub order can be.
What does Infusion microbubble therapy actually do for the skin?
Infusion microbubble therapy uses a separate pump to push oxygenated microbubbles through a single jet, and it is designed to gently exfoliate the skin during your bath. It runs independently from the standard hydro or air massage systems. Your Ella dealer or the team at (800) 480-6850 can confirm which models offer this therapy.
How many jets come with the Transfer family walk-in tubs?
Jet count on the Transfer30, Transfer32, Transfer60 and TransferXXL depends on the therapy package you choose rather than one fixed number. The Hydro Massage and the Hydro plus Independent Foot Massage packages include 22 hydro jets, made up of 16 seat and upper body jets plus 6 foot jets. The Hydro plus Air Massage package includes 17 air jets, 2 of which are bidet jets, along with 11 hydro jets split between the back and feet, while a soaker configuration has no jets at all.
Does the Big4One tub have the same features as the ShaK?
Yes, the Big4One offers the same therapy and feature options as the ShaK, just in a shorter footprint measuring 66 inches long. This makes it a fitting choice for bathers around 6 feet and taller who do not need the ShaK's largest dimensions.
Can I get the in-line water heater without ordering hydro massage?
No, the in-line water heater is powered by the hydro system, so it is only available on a tub ordered with hydro massage. If maintaining your bath temperature during a longer soak matters to you, choose a model with the hydro package rather than a soaker configuration. Your Ella dealer or the team at (800) 480-6850 can confirm which models pair the in-line heater with hydro massage.
Does Ella's Bubbles manufacture its own walk-in tubs?
Yes, Ella's Bubbles is the manufacturer of its own line of walk-in tubs rather than a reseller of another company's products. This covers the full range of families, from single-seat and two-seat models to the wheelchair-accessible Transfer tubs.
Can I browse tub options and videos online before deciding?
Yes, you can browse walk-in tub options, photos, and videos on the Ella's Bubbles website to help narrow down which family and model fits your needs. This lets you compare features and door styles at your own pace before working with your Ella dealer or the team at (800) 480-6850.
Can I get a brochure with tub models and therapy options emailed to me?
Yes, a brochure covering the different Ella's Bubbles tub models and available therapy options can be sent to you by email. This resource will help you compare various tub families and features side by side, assisting you in narrowing down your choice to the ideal walk-in tub for your needs.
Does every Ella walk-in tub include a hand-held shower?
Yes, every Ella's Bubbles walk-in tub comes standard with a hand-held shower. This is separate from optional accessories like the hand shower slide bar or the rain-head shower column, which can be added depending on the model. Your Ella dealer or the team at (800) 480-6850 can confirm the hand shower setup for your chosen tub.
Does an Ella walk-in tub have a heater to control the water temperature?
Tubs equipped with an Ella thermostatic faucet package include a built-in Thermostatic Control Valve that automatically mixes hot and cold water to a set temperature, rather than heating the water itself. This valve carries a 1 year limited warranty separate from the lifetime parts warranty, and damage from mineral buildup is not covered unless an inline filter is fitted and cleaned regularly. Not every faucet option includes this valve, since the dual-lever fast-fill faucet is non-thermostatic and non-Ella faucets carry their own manufacturer's warranty.
Is independent foot massage always included with the hydro jets?
Independent foot massage is offered as its own separate line item on many Ella models, powered by a dedicated pump apart from the back and side hydro jets. This means a tub can be ordered with hydro massage alone, or with hydro massage plus independent foot massage as an added option. Your Ella dealer or the team at (800) 480-6850 can confirm which models in your desired size support this combination.
How is an Ella LayDown tub different from a regular walk-in tub?
A LayDown tub is built like a conventional bathtub with a door added for easy entry and exit, so you bathe lying down rather than seated. Unlike the other walk-in families, it has no molded seat. Ella offers it in two sizes, the LayDown60 and the LayDown72, both with a glass inward-swing door.
Can I combine several therapy systems in a LayDown walk-in tub?
No, the LayDown tubs come with only one therapy option. The equipment space sits behind the backrest and has room for a single system, so you choose the one therapy that matters most to you. Because therapies are built in at the factory, your Ella dealer or the team at (800) 480-6850 can help you confirm your choice before you order.
How many jets does the Ultra tub have, and does its foot massage reach below the knee?
The Ultra tub has 14 jets total, with 10 positioned in the upper body area and 4 in the lower area. Its foot massage feature is designed specifically for the feet rather than the area below the knee, with jets positioned two on the seat sides and two toward the front. This layout focuses the massage action directly on the feet during a seated bath.
Is the Transfer60 model a good fit for taller wheelchair users?
Yes, the Transfer60 is a good option for taller bathers who also need wheelchair accessible entry. It belongs to the Transfer family, which uses an L-shape outward door that opens 172 degrees for an easy seated transfer. As a full 60 inch length model, it also skips the need for a cut-to-fit extension panel in a 60 inch alcove.
Which walk-in tub door style has the lowest step-in threshold?
The U-shaped outward-swing door tubs, such as the Capri, Monaco, and Front Entry, have the lowest step-in threshold among Ella's Bubbles walk-in tubs. Inward-swing door tubs have the highest threshold by comparison. If a low step-in height is a priority, an outward-swing model is generally the easier choice for safe entry and exit.
Does Ella's Bubbles sell hot tubs in addition to walk-in tubs?
No, Ella's Bubbles specializes in walk-in bathtubs rather than hot tubs. Walk-in tubs are built for safer, easier bathing with a door and a low-threshold entry, not for the recreational soaking a hot tub provides. Your Ella dealer or the team at (800) 480-6850 can help you find the walk-in tub style that fits your needs.
What are the dimensions of the Big4One walk-in tub?
The Big4One measures 38 by 66 inches. It is suited to tall bathers, and it is the usual recommendation for bathers around 6 feet and taller. It has an outward U-shape door.
Which therapies come with the Ultimate Air Hydro walk-in tub?
The Ultimate Air Hydro is 60 inches long and includes air, hydro and MicroBubble therapies. It also comes with a heated seat and back. Therapies are built in at the factory, so choose the package you want before you order.
What size and seat width does the Transfer60 have?
The Transfer60 is 30 by 60 inches with a 22 inch seat width. It is wheelchair accessible, and it belongs to the Transfer family with the L-shape outward door. Its full 60 inch length also means it does not need an extension panel in a 60 inch alcove.
Do jetting packages add weight to a walk-in tub?
Yes, a jetting package such as air and hydro adds about 20 pounds to the tub's weight. Keep that in mind when planning for your tub. Your Ella dealer or the team at (800) 480-6850 can help you with the details for your model.
What is Hydrofloat massage on an Ella walk-in tub?
Hydrofloat massage lets you fill the tub only to about your kneecaps and still enjoy the massage pressure. Therapies are built in at the factory, so ask your Ella dealer or the team at (800) 480-6850 which models offer it before you decide.
Is aromatherapy a standard option on Ella walk-in tubs?
Aromatherapy is not a standard option on Ella's Bubbles tubs. It is listed among the optional extras, so please confirm with your Ella dealer or the team at (800) 480-6850 whether it is part of the tub you are considering.
What is the Monaco tub's overall height?
The Monaco's overall height is 39 1/4 inches, based on its current technical drawing. Use this figure rather than any older number you may have seen quoted, since it reflects the current published specification. For an exact fit check against your bathroom, download the current spec sheet from the Monaco product page.
Do Ella walk-in tubs include a thermostatic mixing valve in the faucet?
Tubs fitted with an Ella thermostatic faucet package include a built-in Ella Thermostatic Control Valve that blends hot and cold water to a set temperature. This valve carries a 1 year limited warranty separate from the tub's lifetime parts warranty, and fouling from calcium, iron, or contaminated water is not covered. Not every faucet configuration includes this valve, for example the dual lever 5 piece fast fill faucet is non thermostatic, so confirm which faucet package your model uses.
How deep is the water in the Ella Deluxe tub measured from the seat?
The Ella Deluxe offers water intake of about 18.75 inches measured from the seat, the deepest seated water level among Ella's walk-in tub models. It pairs that depth with a stainless steel inward-swing door in a 30 by 55 inch footprint. Bathers who want the fullest seated soak often look to the Deluxe for this reason.
Which therapies come standard on the Ultimate walk-in tub?
The Ultimate is one of Ella's best-selling models and features a stainless steel inward-swing door. It comes equipped with air massage, hydro massage, and independent hydro foot massage as part of its therapy package. This gives bathers who want a fuller set of therapies in a single-seat tub a strong option to consider.
Does the LayDown60 come with a faucet?
No, the LayDown60 does not ship with a faucet, so plan on a wall-mounted or other faucet supplied separately for that model. The LayDown72 ships faucet-ready and can be ordered with an Ella 2-piece or 5-piece deck-mount fast-fill faucet as an option. If you are unsure which LayDown size you have, check your order or model number, since an NF suffix or any LayDown60 model number means no faucet was included.
How many jets do the Transfer family tubs have?
Jet count on Transfer models such as the Transfer30, Transfer32, Transfer60 and TransferXXL depends on the therapy package chosen rather than being fixed per model. A Hydro Massage package delivers 22 hydro jets, a Hydro plus Air Massage package adds 17 air jets alongside 11 hydro jets, and a soaker configuration has no jets at all. Your Ella dealer or the team at (800) 480-6850 can confirm the exact package and jet count for your chosen Transfer model.
What jets and faucet come standard with the Ella Standard tub?
The Ella Standard ships as a hydro massage tub with 18 hydro jets powered by a dedicated pump and an in-line heater that helps maintain water temperature during your bath. It includes the 5-piece Ella Fast-Fill faucet with a pull-out hand shower, along with a 2-inch gravity floor drain that has an overflow and an emergency pull-up chain. Because it is not offered as a soaker, every Standard model includes this hydro massage package.
Does the air massage system automatically purge itself after a bath?
Yes, the air massage system's Auto Purge feature turns on by itself about 20 minutes after you switch the air pump off. It runs for about 120 seconds to clear residual water out of the air lines, and it cannot be stopped once it starts. It is completely normal for the Auto Purge cycle to begin even if you are still sitting in the tub when it activates.
Can an Ella walk-in tub be installed as a semi-freestanding unit?
Yes, Ella walk-in tubs can be installed as semi-freestanding units, with three sides finished and the back of the tub placed against a wall. This works well in bathrooms that do not have a full three-wall alcove available. Your Ella dealer or the team at (800) 480-6850 can confirm this option for your chosen model.
Does the LayDown tub come with a faucet included?
It depends on the size you choose. The LayDown60 does not offer a faucet option at all and needs a customer-supplied faucet, typically wall-mounted, while the LayDown72 is faucet-ready and lets you pick No Faucet, a 2-Piece, or a 5-Piece Ella deck-mount faucet when you order. Confirm your exact size and configuration with your Ella dealer or the team at (800) 480-6850.
Does the LayDown tub have a seat like other Ella models?
No, the LayDown has a flat bottom design with no seat, unlike Ella's one-seat and two-seat models. It is built specifically for bathers who want to lie down fully during their bath.
What size and therapy features does the Ultimate model offer?
The Ultimate is a popular, top-of-the-line Ella model built as a 30 by 60 inch inward-swing tub. It includes air and hydro massage along with independent foot massage for a fuller therapy package.
Does the LayDown tub come with a faucet?
No LayDown tub includes a faucet by default. The LayDown60 is never sold with a factory faucet and has no faucet option, so it needs a pre-existing or customer-supplied faucet, typically wall-mounted. The LayDown72 is faucet-ready and offers optional Ella deck-mount fast-fill faucets at order time: no faucet, 2-piece, or 5-piece.
What are the actual dimensions of the LayDown 30x60 walk-in tub?
The LayDown 30x60 measures 60 inches long, 30 inches wide and 21 inches high. Please rely on those figures, since an older brochure cover that lists 30 by 52 inches is a misprint.
Is there a tub called the TransferXXXL in the Ella lineup?
No, the correct model name is TransferXXL, which is often printed as XXL in schematic model lists. Any XXXL entry on a schematic or spec-sheet title is a misprint that refers to the TransferXXL. Both of its schematics describe the same system and both apply to the TransferXXL.
What comes with the Ella Standard walk-in tub?
The Ella Standard ships as a hydro-massage tub with 18 hydro jets, an in-line heater, and a push control with an intensity dial. It includes the 5-piece Ella Fast-Fill faucet with a pull-out hand shower. It has one 2 inch gravity floor drain with overflow and an emergency pull-up chain, and the T-type four-port drain body under the tub lets your installer connect the house drain from either direction.
What warranty covers an Ella walk-in tub?
Ella walk-in tubs carry a Lifetime Limited warranty on the shell, frame, door, seal and finish, and on all supporting equipment. Any 5-year equipment wording in an older owner manual is outdated. Your Ella dealer or the team at (800) 480-6850 can answer questions about your order.
Are the seats in Ella walk-in tubs adjustable or reclined?
All Ella's Bubbles tubs have molded shells that are slightly reclined for comfort. The seats are molded into the shell, so they cannot be moved.
What is the difference between the Royal Club and the Ultimate tubs?
The Royal Club is 32 by 52 inches with a 24 inch wide seat. It comes in many options, from a soaking tub with no jets up to a fully loaded version. The Ultimate has a 21 inch wide seat that is 18 inches long. It is longer than the Royal Club, so it offers more legroom. It comes in one jetting package with independent foot massage, hydro back massage and air massage, and its recessed back jets add pressure and comfort.
What is the door on an outward-swing U-shape tub made of?
The outward-swing U-shape family (Capri, Monaco, Front Entry, Mobile, Lounger, ShaK and Big4One) has an outward-swinging door made of plastic (PVC) composite and tempered glass. It closes with a 3-latch gear and shaft mechanism. It is not a stainless steel inward-swing door.
Can the Royal have hydro, air and independent foot massage together?
No. The Royal cannot accommodate hydro plus air plus independent foot massage in the same tub. If you want all three of those therapies, the Ultimate is the model to look at. Your Ella dealer or the team at (800) 480-6850 can help you match the therapies to the tub.
How many therapy systems can the Elite walk-in tub have?
The Elite is 30 by 52 inches, and because of its size it can carry only two therapy systems. Examples are air and hydro, or hydro with independent foot massage. Therapies are built in at the factory, so choose your two before you order.
Can the Ultimate have hydro, air and independent foot massage?
Yes. The Ultimate can be configured with air hydro plus hydro independent foot massage. It measures 30 by 60 inches and stands 35.75 inches tall.
Are there access panels on an Ella walk-in tub for the plumbing and motors?
Yes, Ella tubs have two access panels. One covers the water lines and the other covers the motors and equipment under the seat. Both panels are removable, so your licensed installer can reach the mechanical parts when needed.
Does the Companion two-seat tub have an inward or outward swinging door?
The Companion two-seat tub has an inward-swinging door. Inward-swinging doors are generally the better fit for tight spaces, while outward-swinging doors are generally easier for entry and exit. Your Ella dealer or the team at (800) 480-6850 can help you choose the door style that suits your bathroom.
What warranty covers an Ella walk-in tub and its equipment?
Ella walk-in tubs carry a Lifetime Limited warranty on the shell, frame, door, seal and finish, and on all of the supporting equipment. If you see a 5-year equipment warranty in an older owner manual, that text is outdated. For questions about your coverage, contact the team at (800) 480-6850 or visit ellasbubbles.com/support.
How many jets does a Transfer family tub have?
The jet count on the Transfer30, Transfer32, Transfer60 and TransferXXL is set by the therapy package you choose, not by the model. Hydro Massage and Hydro plus Independent Hydro Foot Massage packages have 22 hydro jets, 16 for the seat and upper body and 6 for the feet. The Hydro plus Air Massage package has 17 air jets, 11 seat jets (2 of them bidet jets) and 6 foot jets, plus 11 hydro jets, 5 for the back and 6 for the feet. A soaker configuration has no jets.
How much water does the Big4One hold?
The Big4One holds 127 gallons of water when unoccupied. With a bather in the tub it holds about 75 to 100 gallons, depending on the size of the bather. Keep these figures in mind when you plan for your hot water supply.
Is there an Ella walk-in tub called the TransferXXXL?
No, the correct model name is TransferXXL, and there is no XXXL model in the Ella's Bubbles lineup. An XXXL entry that appears on one older schematic is a misprint that refers to the TransferXXL. Both schematics for that model describe the same system and apply to the TransferXXL.
What does the independent foot massage on an Ella walk-in tub do?
The independent foot massage gives your thigh, leg and foot a massage, using water below the knee caps. It is a separate foot-focused therapy, so it can be enjoyed alongside the other massage systems on models that offer it.
Where do the hydro and air massage jets focus in an Ella walk-in tub?
Hydro massage options come in therapeutic and intense settings that target the back pads and the feet. Air jets shoot up from the seat and from the bottom of the tub by the feet, which creates a rolling, active motion in the water.
What is microbubble therapy in an Ella walk-in tub?
Microbubble therapy is a soaking feature that creates millions of tiny bubbles in the water. These bubbles help clean the pores and skin, lifting away oils and dirt for a fresh, relaxing soak.
Can I add aromatherapy to my Ella walk-in tub bath?
Yes, aromatherapy is available as an option. It lets you put oils into the hydro jets so the scent fills the bath as you soak. Your Ella dealer or the team at (800) 480-6850 can confirm which tubs offer it.
Still deciding? Open a ticket at ellasbubbles.com/support and the team will be glad to confirm the exact numbers for your model, or call (800) 480-6850.
About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.
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