Yes, the team will send the electrical diagram for your tub, and you can download it yourself as well. Every jetting configuration has its own electrical requirements, so the diagram is specific to the therapy package on your tub, such as hydro massage, air massage, microbubbles or a combination, rather than to the model name alone. On your model's page at ellasbubbles.com, the Therapy Options tab holds the electrical diagram for each configuration, and the download tab holds the user manual and specification sheet. What the team does not have is a factory wiring diagram for the inside of the tub. Internal wiring is done by the assemblers in the factory, and the published electrical diagram covers what an installer needs on site.
Getting the Right Diagram
- Identify your jetting options. Your invoice or proposal lists the therapy package, and the serial label sits behind the magnetic access panel next to the door.
- Open the model's page at ellasbubbles.com, click the Therapy Options tab, and download the electrical diagram that matches your package. The user manual and spec sheet are under the download tab.
- If you would rather have it sent, open a ticket at ellasbubbles.com/support with your model, serial number and jetting options, and the team will email the diagram, manual and spec sheet.
- If you found a diagram elsewhere and are not sure it matches your tub, send it to the team and they will confirm whether it is accurate for your configuration.
What the Electrical Diagram Covers
The diagram shows each circuit the tub needs and which line every pump, heater and control plugs into. Small details matter here. On a hydro tub with chromatherapy, for example, the short power cable for the LED control box plugs into the same circuit as the hydro pump on Line 1, but into the other receptacle of the duplex outlet. Cord by cord guidance is in which cord plugs in where, and the walkthroughs of the published schematics start with the hydro massage schematic, the LayDown air massage schematic and the LayDown microbubble schematic.
Parts Lists
If you are asking for a parts list because something has failed, the quickest route is to describe the problem and send photos of the part with your model and serial number. The team identifies the correct replacement from those photos and ships it under the parts warranty. That process, along with what can and cannot be pictured in advance, is in common questions about replacement parts.
Hose Routing Under the Tub
The one thing worth checking after an installation is that each push button hose is plugged into the correct pump or control box port. Hoses get tugged as the tub is moved into place and are sometimes reconnected to the wrong pump by accident, which is why a button may start the foot jets instead of the back jets. The fix is to swap the hoses under the tub so each button's hose goes to its own pump or air switch port. On one hydro tub, for example, the team's fix was to plug the red hose directly into the foot hydro pump and the clear hose into the Pump 1 air switch port on the blue control box. If tubing under the tub has been damaged, see replacing chewed tubing under the tub.
Common Questions
Can I get a wiring diagram for my walk-in tub?
Is there a parts list for my Ella tub?
Where do I download the electrical requirements for my tub?
Why does the wrong pump start when I press a button?
Where does the LED control box cable plug in?
Still Need Help?
Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.