The Ella HomeCare Transfer Bathtub (SKU HC3260L or HC3260R) is an assisted-bathing walk-in tub with an 80 gallon internal tank that pre-heats water so the tub fills in about 90 seconds after the bather is seated. Its documentation states it is designed exclusively for assisted bathing, not self-bathing, and must be used under the supervision of a caregiver or trained professional. This profile covers its dimensions, how the tank works, the jets, faucet, plumbing and electrical, and the questions caregivers ask most.

Dimensions and Capacities

• Actual 31 1/2 in W x 41 3/8 in H x 59 7/8 in L; crate 39 x 49 x 63 in; net 250 lb, shipping 366 lb (varies by package).
• Interior about 50 in long and 25 in wide (video); the leveling legs fine-tune seat height for transfers.
• 78 gallons unoccupied, 35 to 55 occupied. Tub fill 90 seconds; drain about 150 seconds; tank refill 11 minutes.
• Aluminum outward door, two-latch, 27 in wide, swinging 180 degrees; clearance envelope 103 3/4 in. See the outward door swing clearance article for planning the floor space.
• Tank 80 gallons, 28 1/2 x 44 1/2 in and 17 in deep, with thermostatic mixing valves.

How the Tank Works

1. Set the temperature; the inlet solenoid fills the tank and stops at the set level.
2. Seat the bather, close the door, and press the fill (injection) button; the 9A 900W tank pump moves water into the tub and stops when the tank is empty or the tub is full.
3. Fill works only above the mid-water sensor, and tank filling and injection never run together.
4. The system turns off after 1 hour; one hour later a drain solenoid empties any water left in the tank, so a tank that drains itself is normal. An air respirator valve prevents vacuum.

Keypad lights: yellow means the level is between the mid and high sensors; red means between the low and minimum sensors. If the tank will not fill or inject, the HomeCare troubleshooting article walks through the sensor logic step by step.

Jets, Faucet, Plumbing, Electrical

• Hydro: 8 jets (6 back, 2 foot), 9A 900W pump, intensity dial, digital controller.
• 1-piece wall-mount faucet up to 18 GPM with hand shower and slider; the optional waterfall faucet flows up to 11.9 gallons per minute with a 24 in slider. The waterfall faucet article covers its installation and fill expectations.
• Tub drain: one 2 in pop-up with cable stopper and built-in air vent, plus a hydro drain on the DRAIN switch. Tank drain: 1/2 in outlet teed into the bathroom drain.
• Two 5 ft braided 3/4 in supply lines to shut-off valves (not included).
• 20A dedicated GFCI, 115/120V; the grey cord powers the tank and the black cord the hydro pump.
• All legs must touch with equal weight and the front legs are screwed to the subfloor, as the leveling guide explains. A heated seat option can be arranged through support.

Installers should follow the HomeCare 32x60 installation steps, which cover the faucet spout through the deck, the tank drain tee, the supply lines, the grey and black cords, and the sensor logic to test before leaving.

Watch the HomeCare

The video shows the extra-wide entry, leveling-leg height adjustment, 50 inch interior, preset-temperature tank, the fill button that fills the tub in under 90 seconds, hydro with dial, and the optional wall-mounted waterfall faucet and hand shower.

Where It Sits in the Assisted Line

The HomeCare is the documented middle option: more support than a Transfer tub, which relies on a sliding transfer and a normal faucet fill, and simpler than the HoistAssist and CareGiver systems described in the HoistAssist and CareGiver article. The assisted bathing comparison helps you decide which level of assistance the bather needs.

Common Questions

For anything model-specific, open a ticket at ellasbubbles.com/support or call (800) 480-6850.