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Ella HomeCare 32x60 Transfer Tub: Assisted Bathing With a Pre-Filled Tank

Updated September 2026

The Ella HomeCare Transfer Bathtub (SKU HC3260L or HC3260R) is an assisted-bathing walk-in tub with an 80 gallon internal tank that pre-heats water so the tub fills in about 90 seconds after the bather is seated. Its documentation states it is designed exclusively for assisted bathing, not self-bathing, and must be used under the supervision of a caregiver or trained professional. Ella HomeCare is simply the name of this tub model in our assisted bathtubs and equipment line, and it is not affiliated with any outside business. This profile covers its dimensions, how the tank works, the jets, faucet, plumbing and electrical, and the questions caregivers ask most.

Ella HomeCare 32x60 transfer walk-in tub with the wide outward-swing door open next to a wheelchair
The 27 inch aluminum door swings a full 180 degrees so a caregiver can transfer the bather from a wheelchair.

Dimensions and Capacities

  • Actual 31 1/2 in W x 41 3/8 in H x 59 7/8 in L; crate 39 x 49 x 63 in; net 250 lb, shipping 366 lb (varies by package).
  • Interior about 50 in long and 25 in wide (video); the leveling legs fine-tune seat height for transfers.
  • 78 gallons unoccupied, 35 to 55 occupied. Tub fill 90 seconds; drain about 150 seconds; tank refill 11 minutes.
  • Aluminum outward door, two-latch, 27 in wide, swinging 180 degrees; clearance envelope 103 3/4 in. See the outward door swing clearance article for planning the floor space.
  • Tank 80 gallons, 28 1/2 x 44 1/2 in and 17 in deep, with thermostatic mixing valves.

How the Tank Works

  1. Set the temperature; the inlet solenoid fills the tank and stops at the set level.
  2. Seat the bather, close the door, and press the fill (injection) button; the 9A 900W tank pump moves water into the tub and stops when the tank is empty or the tub is full.
  3. Fill works only above the mid-water sensor, and tank filling and injection never run together.
  4. The system turns off after 1 hour; one hour later a drain solenoid empties any water left in the tank, so a tank that drains itself is normal. An air respirator valve prevents vacuum.

Keypad lights: yellow means the level is between the mid and high sensors; red means between the low and minimum sensors. If the tank will not fill or inject, the HomeCare troubleshooting article walks through the sensor logic step by step.

Close-up of the chrome grab bar and digital control panel on the deck of the Ella HomeCare 32x60 transfer bathtub
The digital keypad runs the tank fill, injection and hydro massage; its lights report the tank level.

Jets, Faucet, Plumbing, Electrical

  • Hydro: 8 jets (6 back, 2 foot), 9A 900W pump, intensity dial, digital controller.
  • 1-piece wall-mount faucet up to 18 GPM with hand shower and slider (the wall-mount faucet is not included with the tub; it is purchased and installed separately and serves as an additional water supply, and we offer a wall-mount faucet with slider and hand-held shower); the optional waterfall faucet flows up to 11.9 gallons per minute with a 24 in slider. The waterfall faucet article covers its installation and fill expectations.
  • Tub drain: one 2 in pop-up with cable stopper and built-in air vent, plus a hydro drain on the DRAIN switch. Tank drain: 1/2 in outlet teed into the bathroom drain.
  • Two 5 ft braided 3/4 in supply lines to shut-off valves (not included).
  • 20A dedicated GFCI, 115/120V; the grey cord powers the tank and the black cord the hydro pump.
  • All legs must touch with equal weight and the front legs are screwed to the subfloor, as the leveling guide explains. A heated seat option can be arranged through support.

Installers should follow the HomeCare 32x60 installation steps, which cover the faucet spout through the deck, the tank drain tee, the supply lines, the grey and black cords, and the sensor logic to test before leaving.

Watch the HomeCare

Ella HomeCare Assisted Bathing Walk-In Tub
Chapters in this video
  1. 0:00 Ella Home Care Walk-In Tub The Ella Home Care walk-in tub is presented, highlighting its easy entry and adjustable leveling legs for assisted bathing.
  2. 0:31 Unique Fast Fill System The unique Fast Fill system is demonstrated, showing how the tub fills quickly with pre-set temperature water to prevent scalding.
  3. 1:11 Hydro Massage and Hand Shower The hydro massage jets are shown, along with the option to add Ella's extendable multi-function hand shower for assisted bathing.
  4. 1:50 Visit Ella's Bubbles Online The Ella Home Care assisted bathing walk-in tub is featured, and viewers are invited to visit Ella's Bubbles website.

The video shows the extra-wide entry, leveling-leg height adjustment, 50 inch interior, preset-temperature tank, the fill button that fills the tub in under 90 seconds, hydro with dial, and the optional wall-mounted waterfall faucet and hand shower. Watch: The Best Walk-In Tubs for Seniors in 2025 - Assisted Bathing Walk-In Tub with chapters and a full transcript.

Where It Sits in the Assisted Line

The HomeCare is the documented middle option: more support than a Transfer tub, which relies on a sliding transfer and a normal faucet fill, and simpler than the HoistAssist and CareGiver systems described in the HoistAssist and CareGiver article. The assisted bathing comparison helps you decide which level of assistance the bather needs.

Common Questions

Can a bather use the HomeCare alone?
No, the Ella HomeCare Transfer Bathtub (SKU HC3260L or HC3260R) is designed exclusively for assisted bathing, not self-bathing. It must be used under the supervision of a caregiver or trained professional. For bathers without full use of their limbs, the documentation calls for an installed safety belt.
Why does the tank drain by itself?
The internal 80-gallon tank of the Ella HomeCare Transfer Bathtub is designed to drain by itself. The system automatically shuts off after one hour of operation. One hour after the system shuts off, a drain solenoid empties any water left in the tank to prevent it from sitting stale.
The fill button does nothing. What should I check?
Fill only works when the tank level is above the mid-water sensor, and injection is locked out while the tank is filling. Check the keypad light, wait for the tank to reach level, and see the HomeCare troubleshooting article if it still will not inject.
How fast does it fill and drain?
The Ella HomeCare Transfer Bathtub fills in about 90 seconds from its pre-heated 80-gallon internal tank after the bather is seated. Draining the tub takes approximately 150 seconds. The tank then takes about 11 minutes to refill for the next bath.
How much clearance does the door need?
The 27-inch aluminum door of the Ella HomeCare Transfer Bathtub swings a full 180 degrees outward. To accommodate this swing and allow for wheelchair positioning, you should plan for a clearance envelope of 103 3/4 inches in front of the door side. For detailed planning, refer to the outward door swing clearance article.
Why are there two power cords?
The Ella HomeCare Transfer Bathtub has two power cords because each powers a different system. The grey cord powers the tank system, which includes the 9A 900W tank pump and thermostatic mixing valves. The black cord powers the hydro pump for the 8 hydro jets. Both cords require a dedicated 20 amp GFCI circuit at 115/120V, and the cords and control boxes article can help identify them after installation.
Can the HomeCare have a heated seat?
Yes, a heated seat option can be arranged for the Ella HomeCare Transfer Bathtub. To add this feature, you should open a support ticket before placing your order. This ensures the heated seat is built into the tub at the factory.
What warranty applies to the HomeCare?
The combined spec-and-install document prints older equipment terms. The current published warranty at ellasbubbles.com/warranty is the governing document for Ella walk-in baths, and the team will confirm the coverage that applies to your serial number.

For anything model-specific, open a ticket at ellasbubbles.com/support or call (800) 480-6850.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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