Bidet jets on an Ella walk-in tub are air jets positioned at the base of the seat to help with personal hygiene in places that are hard to reach. Sometimes called hygiene jets or bidet air jets, they belong to the three-speed air massage system, run at whatever speed you have chosen, and have no switch of their own. They are air, not water: the air blower drives them and the Auto Purge cycle clears them after every bath.
How It Works
Ella places its air jets in three groups: upper jets in the seat and backrest, bidet jets at the base of the seat, and lower jets in the footwell floor. When you press the Air button, the blower feeds all three groups at once, so the bidet jets bubble gently at high, medium or low along with the rest. Because they are air jets, no water is sprayed or drawn from the tub; the bubbles simply rise around the base of the seat. About 20 minutes after you use the air pump, Auto Purge blows the lines dry for 120 seconds, keeping the bidet lines as clean as the rest. Our bidet jets and air jet positions article maps the three positions by family.
Which Ella Models Have It
Bidet jets come with the air massage package, so hydro-only tubs and soaking tubs do not have them, and air jets cannot be added after the tub is built. Two published counts help set expectations. On the Transfer30, Transfer32, Transfer60 and TransferXXL, the Hydro + Air package includes 17 air jets: 11 upper jets, 2 of which are bidet jets, plus 6 foot jets. You can read each one in its profile: Transfer30, Transfer32, Transfer60 and TransferXXL; the Transfer26 profile covers that model's own packages. The ShaK launch article lists 3 bidet jets among its 37 total jets (model profile). Counts for other packages are in jet counts by model and package, and therapy combinations by model shows which tubs can carry an air package.

What to Know as an Owner
Because the bidet jets have no separate control, choose the air speed that feels right overall; low speed softens every jet, including these. If you use a seat riser or cushion, pick the jet-cutout seat pillow riser, which leaves the bidet area open so the jets still flow; the comfort accessories article explains which tubs it fits. Keep up the regular monthly cleaning routine, and let Auto Purge run after each bath.
For a ticket at ellasbubbles.com/support, the first thing the team will ask is which therapy package is on your order, since that decides whether bidet jets are present at all. Have your model and serial number and a note of which jets bubble and which do not.