Ella's walk-in tub comfort accessories are the patented 360 degree removable swivel tray, seat pillow risers with or without a bidet cutout, seat cushions, and headrest pillows. Which one fits depends on the door family: the swivel tray is designed for the stainless inward-swing deck and is not compatible with the Ultra or the Transfer30, while the risers and pillows fit the Elite and most seated tubs. Check the lists below, and share your model and serial number with your Ella dealer or the team at (800) 480-6850 so the right shape is matched to your seat.
Swivel Tray
- Standard on the Elite, Royal, Deluxe, and Ultimate and on the two-seat Companion and Escape.
- Not listed for the Petite, and our team confirms it is not compatible with the Ultra or the Transfer30; the tray is designed for the stainless inward-swing deck.
- The tray is 8.5 by 8.5 inches with a 2 inch pin on one corner. Slide the pin into the threaded fitting near the door, screw the cap on to secure it, and unscrew and lift to remove; a cap covers the fitting when the tray is off. It rotates out of the way for entry and exit.
- A tray can interfere with a glass shower screen, so plan the screen position accordingly (see installing glass shower screens).
- Replacement trays and the tray plug are arranged through your Ella dealer or the team with your model and serial number.
This clip presents the patented 360 degree swivel tray on a walk-in tub, the accessory used as a dry spot for a drink, a book or bath items, and shows how it pivots clear of the door for entry and exit.
Seat Pillow Riser
- Adds height, in a standard version or a U-shape with a bidet cutout so the bidet air jets still flow; the cutout version fits one way and is not reversible. It is moderately soft foam, about 20 1/2 inches long by 13 inches wide by 3 1/2 inches high.
- A 6 inch riser is available for the Ultimate but covers the seat jets and is made to order, so ask the team about timing.
- Risers fit the Elite and most seated tubs; the Transfer60 has the seat riser but no separate back cushion.
- Which jets sit under the seat, and therefore which riser shape you need, is explained in bidet jets and where the air jets sit.
This clip is a short, music-only look at Ella's seat cushions in a walk-in tub; there is no narration, so use the notes above for sizing and for choosing between the standard and jet-cutout versions.
Cushions and Pillows
- Optional seat cushions are offered on the Front Entry.
- The head and neck pillow mounts to the extension panel or the wall with suction cups; the seat pillow lets air and water pass through.
- Suction cups hold only on a flat, smooth section of the shell. Clean the acrylic and the cups with soap and water, dry the cups, and press them on away from jets, texture lines and the seat edge. Replacement cups and pillows are covered in headrest and pillow suction cups.
- If the seat feels too low or too high before you buy, seat sizes and soaking depth gives the measurements by model.
Accessories Overview on Video
This second walkthrough covers the wider accessory list: the seat belt, the wall pillow, the headrest with its L-bracket, the cutout and non-cutout seat cushions, the 24 inch sliding bar kit for the hand shower, the shower column, extension and end panels, and the 4-fold screen, which it says should always be mounted on the wall side away from an extension panel.
Adding Accessories to an Installed Tub
The swivel tray, seat pillows and risers, the head pillow, the 4-fold screen, the shower column kit, the hand shower slide bar, extra end panels and add-on grab bars can all be added after the tub is in. What cannot be added later are the built-in systems such as therapy packages, jets, the heated seat and the aromatherapy plumbing. The full list is in what can and cannot be customized, and wall-mounted bars are covered in grab bars: what is included and add-on bars.
Free Accessory for Reviews
Customers who post a detailed review on the platforms we list and complete the free-accessory form at ellasbubbles.com/free-accessory/ typically receive a headrest or seat riser. If you already own both, let us know and we will look for an alternate item. If the form will not accept your screenshots, open a ticket with the screenshots and the name on your order and the team will verify the reviews.
Common Questions
I cannot stand up from the seat easily. What helps?
How do I get a replacement tray or cushion for my tub?
How does the 360 swivel tray mount?
Does the swivel tray fit the Petite, Ultra or Transfer tubs?
Do you sell non-slip mats or hair traps?
How is a seat belt bracket mounted?
The pillow suction cups keep letting go. Can I get new ones?
Is there a back cushion for the Transfer60?
Can the seat cushion be used on another brand of walk-in tub?
For anything model-specific, open a ticket at ellasbubbles.com/support or call (800) 480-6850.