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Support Center / Therapies & Operation / Bidet Jets and Where the Air Jets Sit: Upper, Lower and Bidet Positions by Family

Bidet Jets and Where the Air Jets Sit: Upper, Lower and Bidet Positions by Family

Updated September 2026

Bidet jets on an Ella's Bubbles walk-in tub are air jets, not water jets. They belong to the three-speed air massage system, sit at the base of the seat where they help bathers clean hard-to-reach places, and run whenever the air massage runs, at whichever speed you have chosen. They have no switch of their own. This page explains the three air jet positions on each tub family, which tubs have bidet jets, how the speeds apply, and what to do if you would rather not feel a particular jet.

The Three Air Jet Positions

Ella's owner manuals for the stainless inward-swing family, the Ultra and the U-shape outward-swing family all label the same three groups of fixed air jets:

  • Upper air massage jets in the seat and backrest area, working the back and hips.
  • Bidet air massage jets at the base of the seat, positioned for personal hygiene.
  • Lower air massage jets in the floor of the footwell for the feet.

Ella's product pages describe the jets as fixed flat jets that deliver a gentle massage. In Ella's jet tour video, the air jets are brass rather than plastic because you sit and stand on them.

The video shows the layout. Ella places jets in positions others do not: hip jets, feet jets and even bidet jets. The tubs come with digital or easy-touch push buttons that activate the three-speed air massage system, and the air jets are visible in the seat, at the base of the seat and in the footwell. It closes with Auto Purge, which activates 20 minutes after the tub is turned off to clear leftover moisture from the air lines and prevent mold and mildew. Our Auto-Purge article explains that cycle in full.

In this second walkthrough a dealer compares Ella's jetting to three competitor tubs. It points out the recessed back water jets, the low hip jets that run down the leg, the air jets around the base of the seat, the three bidet jets on the tub shown, and the brass air jets. It also notes that the foot jets sit on a beveled edge angled at the heel and the ball of the foot, and that every massage tub has an auto purge cycle that blows air through the lines after each use.

Counts by Family

  • Transfer family with the Hydro plus Air package. Jet count on a Transfer tub depends on the therapy package. With the Hydro plus Air package, Ella's Transfer32 product description lists 17 air jets: eleven upper fixed flat jets for the back, hips and thighs, of which two are bidet jets, plus six jets in the lower foot area for the feet and calves. The Transfer32 spec sheet lists the same 11 seat and 6 foot split. With the Hydro Massage or Hydro plus Foot Massage package there is no air system, so there are no bidet jets.
  • ShaK. Ella's launch article states the ShaK is equipped with 37 jets in total, including 3 bidet jets to aid in cleaning difficult-to-reach places. Its spec sheet lists the air system as 12 seat jets and 4 foot jets.
  • Other families. The manuals show bidet air jets on the Air plus Hydro diagrams for the stainless inward-swing tubs, the Ultra and the U-shape outward-swing tubs. The exact number per model is on the spec sheet under Downloads on the product page, and our jet counts by model and package article has the tables.

Which Tubs Have Bidet Jets

Bidet jets come with the air massage system, so a tub has them when it is built with an air package: Air plus Hydro, or a triple package that adds independent foot massage or microbubbles to Air plus Hydro. A hydro-only or soaking configuration has no air system and therefore no bidet jets. Air jets are plumbed into the shell at the factory and cannot be added later, so if you are choosing a configuration and want bidet jets, make sure the air massage system is part of it. Our guide to which therapy combinations fit which tub shows where an air package is available.

Speeds Apply to the Whole System

Pressing the Air button once gives high speed, a second press medium, a third press low and a fourth press turns the system off. The bidet jets follow along with every other air jet, so yes, they run at all three speeds, and there is no way to switch off only the seat or bidet jets. If the bidet jets are too much for you at high speed, the low setting is the gentlest option. For the full picture of how air massage differs from the water jets, see hydro massage vs air massage controls.

If You Would Rather Not Feel a Jet

Jet cutout seat pillow and riser placed on the seat of an Ella walk-in tub
The jet cutout seat pillow and riser leaves the bidet area open so those jets still flow.

Ella's seat pillow riser is offered in a standard shape and in a version with a bidet cutout. The cutout version raises the seat while leaving the bidet area open so those jets still flow; the standard riser without the cutout sits over the seat area. Our article on the swivel tray, seat pillow riser and seat cushions lists which tubs each one fits. Covering or plugging an individual air jet is not a published option, and replacement jet faces are covered in our air jet covers and replacement parts article. If a jet bothers you, open a ticket with your model and a photo of the jet and the team will advise on the best accessory or approach for your tub.

Common Questions

Which tubs have bidet jets?
Any Ella walk-in tub configured with the air massage system. The Transfer family's Hydro plus Air package has 2 among its 11 upper jets, and the ShaK has 3. Hydro-only and soaking tubs have none.
Where are the air jets located?
Upper jets in the seat and backrest, bidet jets at the base of the seat, and lower jets in the footwell floor.
How many air jets are upper versus lower on a Transfer tub?
With the Hydro plus Air package, eleven upper jets, including two bidet jets, and six lower jets. The other Transfer packages have no air jets at all.
Do the bidet jets run at all three speeds?
Yes. The speed you pick applies to the whole air system, so the bidet jets run at high, medium or low along with every other air jet.
Can I turn off only the seat or bidet jets?
No. Seat and bidet jets turn on and off with the rest of the air system, and there is no separate shutoff for them. A seat pillow riser changes what you feel on the seat, and the low speed is the gentlest setting.
Can I cover a jet I do not want?
Not with a published part. The standard-shape seat pillow riser sits over the seat area, while the bidet cutout version leaves those jets open. For anything else, ask the team with your model and a photo.
Are bidet jets air or water?
Air, driven by the air pump. They also get cleared by Auto Purge about 20 minutes after every air bath.
Can bidet jets be added to a tub that does not have them?
No. Air jets are plumbed into the shell at the factory, so a tub built without an air system cannot have bidet jets added later. If a dealer promised bidet jets that are not on your tub, the dealer you purchased from is the right place to start.
Can I order replacement air jets or jet covers?
Yes. Replacement air jets, jet covers, air tubing and connectors are available; open a ticket with a photo of the jet, the quantity and your model and serial number. Air jets on the underside of the tub can break off if the tub is set down on them, so always carry a tub by its frame. Our air jet replacement parts article has the details.
Do air jets get cleaned by the monthly vinegar flush?
Yes. The monthly flush described in cleaning and monthly maintenance runs through every jet, and Auto Purge dries the air lines after each use. Neither replaces the other.

For anything model-specific, open a ticket at ellasbubbles.com/support or call (800) 480-6850 and the team will be glad to help.

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