Support Center / Plumbing & Electrical / How to Get Installation Instructions and Spec Sheets for Your Ella Fast-Fill Faucet
Back to Plumbing & Electrical

How to Get Installation Instructions and Spec Sheets for Your Ella Fast-Fill Faucet

Updated September 2026

▶Glossary8
  1. What Documents Are Available
  2. Which Hole Each Faucet Piece Uses
  3. Small Parts and Washers
  4. Your Installer Can Call Directly
  5. Related Guides
  6. Related Videos
  7. Common Questions
  8. Still Need Help?

Yes, installation instructions and spec sheets for the Ella fast-fill faucet packages are available on request, and the team emails them so your plumber can review the work before delivery. The same is true for the shower column, the thermostatic temperature control valve and the wall-mounted faucet used with the 30 x 60 LayDown tub. Open a ticket at ellasbubbles.com/support or call (800) 480-6850, tell the team your tub model and which faucet you ordered, and the documents follow by email.

What Documents Are Available

Several faucet documents exist, and asking for the right one saves a round trip:

  1. The installation instructions for the 5-piece fast-fill faucet, which cover how the spout, handles, diverter and pull-out hand shower mount to the tub deck and connect underneath.
  2. The faucet spec sheet with make and model, which building inspectors sometimes request before issuing a plumbing permit. Spec sheets are available for the Ella 5-piece faucet and for the other faucet makes supplied with Ella tubs.
  3. The shower column instruction sheet, along with a photo showing where the gasket is installed.
  4. The thermostatic temperature control valve instructions and specs, for tubs ordered with the thermostatic faucet package.
  5. An installation video for the wall-mounted waterfall faucet, slide bar and hand shower used with the 30 x 60 LayDown tub. This tub has no deck-mount faucet option, so it is paired with a wall-mounted faucet.

If you never received the owner's manual, this article explains how to get it along with the spec sheet. Dealers and contractors who need documentation for a permit or a project can follow the process in ordering parts and documentation as a dealer or contractor.

Which Hole Each Faucet Piece Uses

The tub deck is pre-drilled for the faucet package you ordered. The shower column mounts in the hand-sprayer hole, and the water spout mounts in the corner hole. If a piece does not seem to fit its hole, stop before forcing it or reaching for a drill, because the piece may simply belong in a different hole. Call (800) 480-6850 with a photo of the deck and the piece, and the team will confirm where it goes.

Small Parts and Washers

The faucet ships with its supply hoses, washers and an aerator valve. If a washer is missing or worn, this article covers getting a matching replacement. If you find a loose screw or fitting in the crate and are not sure where it goes, check here before assuming it is spare. A photo of the correct way to secure the aerator valve is available from the team on request.

Your Installer Can Call Directly

Ella does not send technicians, but free technical support is available to your plumber by phone and email. Installers often call (800) 480-6850 from the job site with the faucet in hand, and the team answers hookup questions directly. Give your installer the instruction sheet, the spec sheet and the support number before the first day of work.

Chapters in this video
  1. 0:00 Installing the Shower Column Base The technician inserts the shower column base into the pre-drilled hole and secures it with washers and a locking collar.
  2. 0:37 Attaching the Riser Tube The technician screws the riser tube onto the shower base unit, ensuring the gasket is correctly placed.
  3. 0:50 Connecting the Shower Supply Line The technician connects the shower supply line to the bottom of the base unit and then to the diverter.
  4. 1:13 Adjusting the Riser Arm Bracket The technician adjusts the riser arm bracket to accommodate various wall configurations and places the rubber gasket.
  5. 2:04 Mounting the Shower Column The technician attaches the mounting brackets to the shower wall, ensuring the unit is perfectly level.
  6. 2:22 Attaching Rain and Hand Showers The technician attaches the rain shower to the riser tube and the hand shower to the unit with a flexible hose.
Chapters in this video
  1. 0:00 Install Shower Column Base The technician removes the hand shower and installs the shower column base unit into the pre-drilled hole.
  2. 0:40 Connect Shower Column Feed Line The technician connects the shower column feed line to the bottom of the shower column and the faucet.
  3. 1:14 Install Riser Tube And Wall Mount The technician installs the riser tube and secures the brass wall mount with a chrome collar and gasket.
  4. 1:33 Attach Upper Mounting Bracket The technician attaches the upper mounting bracket, ensuring the shower riser is vertical, and inserts the column's mounting arms.
  5. 1:54 Connect Hand Shower Hose The technician attaches the adapter nut to the shower column and connects the hand shower hose to the adapter nut.

Common Questions

Can my installer get the faucet instructions before the tub arrives?
Yes. The instruction sheet and spec sheet are sent by email on request, so your plumber can review the work before delivery. Contact the team with your model and faucet option and ask for both documents.
Can I get the faucet make and model for a plumbing permit?
Yes. The team can send the faucet spec sheet showing the manufacturer and model, which inspectors sometimes require before issuing a plumbing permit. Ask for the spec sheet by name and mention the permit so the right document is sent.
Should I drill the deck hole larger if the shower column will not fit?
No. Do not force the piece or drill the deck before checking placement. The shower column belongs in the hand-sprayer hole and the spout in the corner hole. Call (800) 480-6850 with a photo and the team will confirm.
Are there instructions for the LayDown wall-mounted faucet?
Yes. An installation video covers the wall-mounted waterfall faucet, slide bar and hand shower used with the 30 x 60 LayDown tub. Ask the team for the link and share it with your plumber.
Where do I find the thermostatic valve installation instructions?
The temperature control valve instructions and specs are sent by email on request. Contact the team with your model and note that your tub has the thermostatic faucet package so the right sheet is provided.

Still Need Help?

Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.

Related guides

Did this solve your question?

If not, open a ticket and our team will pick it up from here.

Open a Support Ticket