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Support Center / Installation & Leveling / Installing the 2-Piece and 5-Piece Fast-Fill Faucets and Hand Shower

Installing the 2-Piece and 5-Piece Fast-Fill Faucets and Hand Shower

Updated September 2026

Fast-fill faucet installation on an Ella walk-in tub is a four-step job for the 5-piece set and simpler still for the 2-piece single-lever set. Your faucet ships with the tub and the deck is pre-drilled for it, but the supply lines are never connected when the tub leaves our facility, so your installer completes the mounting and connects the two included supply lines on site. This article gives the cut-out sizes, the installation sequence, and the hand shower details so the job goes smoothly.

Is the Faucet Installed When the Tub Ships?

The faucet set is included with the tub, and the deck is pre-drilled for it, but the supply lines are never connected in shipping so the tub can travel fully drained. Depending on your order, the faucet components may arrive seated loosely in the deck or packed with the tub, and either way the installer finishes the mounting using the steps below. If you would rather use a different faucet, the tub can be ordered without the Ella faucet; on a tub ordered that way, your installer drills the deck holes for the fixture you supply. If you are still choosing, our 2-piece versus 5-piece faucet comparison lays out the differences.

Deck Cut-Out Sizes

The Ella faucets are designed to be installed through a 2-1/2 inch diameter hole for the faucet body, a 1/3 inch diameter hole for the mounting rods, and a 7/8 inch diagonal hole for the hand shower. These are the dimensions to use if your installer is drilling a deck for an Ella faucet.

Installing the 5-Piece Fast-Fill Faucet

Diagram of the Ella 5-piece fast-fill faucet with each component labeled for walk-in tub installation
The 5-piece set: hot and cold handles, spout, diverter lever, and pull-out hand shower.

The 5-piece set has a red hot handle, a blue cold handle, a spout, a diverter lever, and the pull-out hand shower mixer. The video above shows the installation, which follows four steps:

  1. Lever. Remove and reseat the steel washer and rubber gasket, then secure the two nuts from below the deck.
  2. Spout. Seat the gasket above the deck and tighten the washer nut below.
  3. Hand mixer. Secure the hand shower base with the plastic nut below the deck.
  4. Supply lines. Connect the hot and cold supply lines to the faucet and to your shut-off valves.

In use, moving the middle diverter lever toward OFF and pushing the faucet lever down sends water to the pull-out hand shower.

Installing the 2-Piece Fast-Fill Faucet

The 2-piece set is a solid brass single-lever faucet with a diverter button under the spout and a separate pull-out hand shower. It uses the same deck holes and the same supply lines. Lift the lever for on, move it left for hot and right for cold, press the diverter button to switch between spout and hand shower, and push the lever down for off. It is available in chrome or brushed nickel.

Hand testing the water flow from the Ella 2-piece single-lever fast-fill faucet on a walk-in tub deck
The 2-piece single-lever faucet: lift for on, left for hot, right for cold, push down for off.

Supply Lines and Tightening

Both faucet sets include two 3/4 inch by 5 foot braided stainless steel supply lines. Shut-off valves are not included, so have your plumber place accessible shut-offs close to the tub. Hand-tighten the connections and snug them gently; never over-torque the supply lines, because over-torquing damages the internal gasket and can cause a leak. Fill rates of 18 GPM for the 5-piece and 16 GPM for the 2-piece are designed at 60 PSI with ideal in-home plumbing, and our supply lines and shut-off valves article explains how house pipe size and pressure affect them. The size of your water heater matters just as much for a comfortable fill; see hot water heater requirements.

Pair of 3/4 inch braided stainless steel hot and cold supply lines with chrome fittings for an Ella walk-in tub faucet
The braided stainless supply lines that ship with both faucet sets. Snug by hand, never over-torque.

The Hand Shower and Wall Mounting

The pull-out hand shower has five flow settings on a dial, is limited to 1.9 GPM, and rides on a 5 foot retractable braided stainless hose with a backflow prevention valve. If you plan to mount the hand shower on the wall, the hose extension kit shown above is required. The printed instructions are direct about it: do not attach the hand held shower to the wall unless you have an extension hose with a barrel protection, because water can otherwise drip through the deck insert hole and leak behind the tub. The kit adds a 5 foot extension hose and a stainless steel barrel that plugs the deck hole. The step-by-step fitting of the kit is covered in our hand shower hose and diverter article, and the wall slider bar in hand shower slider bar installation.

Common Questions

What are the deck cut-out sizes?
The Ella faucets are designed to be installed through a 2-1/2 inch diameter hole for the faucet body, a 1/3 inch diameter hole for the mounting rods, and a 7/8 inch diagonal hole for the hand shower. These are the dimensions your installer should use when drilling a deck for an Ella faucet. On a tub ordered with the Ella faucet, the deck arrives pre-drilled, so no cutting is needed.
How do I install the 5-piece set?
The 5-piece set goes in over four steps: reseat the steel washer and rubber gasket on the lever and secure its two nuts from below the deck, seat the spout gasket above the deck and tighten the washer nut below, secure the hand shower base with the plastic nut below the deck, and finally connect the hot and cold supply lines to the faucet and to your shut-off valves. The installation video in this article walks through the same sequence. Hand-tighten the supply connections and snug them gently rather than over-torquing them.
What supply lines are included?
Both the 2-piece and 5-piece faucet sets include two 3/4 inch by 5 foot braided stainless steel supply lines. Shut-off valves are not included, so have your plumber place accessible shut-offs close to the tub where they can be reached for future service. Snug the connections by hand and never over-torque them, because over-torquing damages the internal gasket and can cause a leak.
My installer cannot find a fitting to match the faucet connections. Are they metric?
The supply lines that ship with the faucet are made to fit its connections, so the simplest path is to use the included lines rather than sourcing others. The Ella lines are 3/4 inch and connect to a standard 3/4 inch ball valve on the house side. If a line is missing or damaged, open a ticket with your model and a clear photo of the fitting and the team will send the matching part.
What thread size is the hand shower?
Hoses and handsets are matched to your faucet set, so rather than guessing a thread size, let the team identify the exact compatible part for you. Open a ticket with your model, serial number, and a clear photo of the fitting on the hose or handset. The team will confirm the hose or handset that fits your faucet set so nothing is forced onto a mismatched thread.
Can I use my own faucet instead of the Ella faucet?
Yes. The tub can be ordered without the Ella faucet, and your installer then drills the deck for the fixture you supply, or you can use a wall-mounted faucet instead. Keep in mind that a faucet from another manufacturer carries that manufacturer's warranty rather than the Ella tub warranty. The Ella supply lines ship with the Ella faucet sets, so check the contents of the faucet you choose.
Can I add a rain shower later?
Yes. The Shower Column Kit is made for tubs with an Ella 2-piece or 5-piece deck-mount faucet, so it can be added to a tub that has either set. Our shower column kit installation article covers the installation from start to finish.
Why is the fill slower than the rated 16 or 18 GPM?
The rated 18 GPM for the 5-piece and 16 GPM for the 2-piece are designed at 60 PSI with 3/4 inch lines and ideal in-home plumbing, so the faucet delivers whatever your house is able to supply. Half-inch house lines, low pressure, a long run from the water heater, or other fixtures running at the same time all slow the fill. Our supply lines and shut-off valves article explains how pipe size and pressure affect the fill, and the size of your water heater matters just as much for a comfortable bath.
Which finishes are available?
The 2-piece single-lever set is available in chrome or brushed nickel. Jets, grab bars, and controls stay chrome even when a brushed nickel faucet is chosen, so the faucet is the one item that changes finish. If you are still weighing the two sets, our 2-piece versus 5-piece faucet comparison lays out the differences.

Have a question that depends on your exact model or configuration? Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and our technical support team will be glad to help you and your installer.

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