
Chapters in this video
- 0:00 Troubleshooting Massager Malfunctions The technician explains that a common problem with massagers not working is an unplugged pump or component.
- 0:27 Checking Pump Power Connections The technician advises checking the pump and its power cord to ensure it is properly powered up.
- 0:42 Verifying Control Box Power The technician shows how to check the control box for a green light indicator, which means power is flowing to it.
A technician demonstrates how to check electrical connections for massagers and the control box on Ella's Bubbles walk-in tubs when a massager is not working or the tub has no power.
When a massager is not working, especially on triple massager tubs like the Ultimate, the technician explains that a common problem is an unplugged pump or component. The video advises checking the pump and its power cord to ensure it is powered up. The control box runs two pumps, the air pump and the water pump, while a third pump for the inline heater needs its own power.
If the walk-in tub is not working, it may be due to no power flowing to the control box. The technician shows how to verify power to the control box by checking for a green light indicator. A green light means power is making it to the control box, which is an important check when the tub is not working.
- Check pump power cord
- Verify control box green light
Step by step help for this topic: Pump or Massage System Not Working: Connections, Relay Switch, and What to Check First, Blue Control Box Has No Power Light, or the Air Pump Runs Constantly: Diagnosis, Replacement and Returning the Old Box and Electrical requirements by model: dedicated GFCI circuits for your walk-in tub.
Video transcript1 paragraph · 1:06
another common problem when one of the massagers is not working especially on these triple massager tubs um it's because one of the pumps or components is not plugged in like in this case this is an ultimate tull with three pumps you've got your control box here that will run two pumps the air pump and the water pump and you'll have your third pump here which needs to be powered up with the inline heater okay and then uh you'll need two lines for this okay if one of the massages is not working it'll be because one of the pumps is not plugged so you need to check the pump and and the cord for it make sure it's powered up okay a lot of times when the tub is not working it do because there's no power flowing to the control box so here we have a control box it's got the green light indicator that means power is is making it to the control box so that's one thing that needs to be checked when your tub's not working okay very important
Guides that use this video
- 📖Common Electrical Questions: 15 or 20 Amps, One Circuit or Two, GFCI at the Outlet or the Breaker, Cord Labels and DiagramsPlomberie et électricité
- 📖What electrical circuits does the Transfer32 three-system therapy package require?Plomberie et électricité
- 📖Electrical requirements by model: dedicated GFCI circuits for your walk-in tubPlomberie et électricité
- 📖Pump or Massage System Not Working: Connections, Relay Switch, and What to Check FirstDépannage et réparations
- 📖Blue Control Box Has No Power Light, or the Air Pump Runs Constantly: Diagnosis, Replacement and Returning the Old BoxDépannage et réparations
- 📖Every Repair Video in One Place: Drains, Faucets, TCV, Buttons, Control Boxes, Touchpads, Doors and OzoneDépannage et réparations
- 📖Nothing Works After a Storm or Power Outage: Breaker, GFCI Under the Tub, the Control Box, and Why Motors Have No Reset ButtonDépannage et réparations
- 📖What Should I Do If My Walk-In Tub Buttons Stopped Working?Dépannage et réparations
- 📖Where are the two hydro pumps on the Transfer60 and how do you reach them?Dépannage et réparations
- 📖What the Air + Hydro Component Diagram Shows: Blower, Hydro Pump, Control Box Loads, Heater, Ozone and LED on One Dedicated LineThérapies et fonctionnement
More Troubleshooting & Repairs videos
▶1:00The Deep Cleaning Power of Microbubbles: A Practical TestThe deep cleaning power of MicroBubble therapy in Ella's Bubbles walk-in tubs is demonstrated. The video shows the MicroBubble system in action…3 chapters · used in 1 guide
▶1:39Ella's Bubbles: Digital Touchpad ReplacementA technician demonstrates how to replace a faulty Ella's Bubbles walk-in tub digital touchpad. The process involves removing the old pad…4 chapters · used in 9 guides
▶2:46Drain Cable ReplacementA technician demonstrates how to replace a drain cable on Ella's Bubbles dual four-port t-type drains, which open and close the drains on…5 chapters · used in 7 guides
▶1:10Ella's Bubbles: Cartridge Replacement 5 PieceA technician demonstrates how to replace a cartridge on an Ella 5-piece fast-fill faucet set. This video addresses issues like a dripping faucet or a…4 chapters · used in 12 guides
▶2:09Ella's Bubbles: Control Box ResetA technician demonstrates how to reset the control box for an Ella walk-in tub, showing the steps to disconnect power, locate the config switch, and…6 chapters · used in 13 guides
▶0:44Ella's Bubbles: Relieving Air Lock at the pump connectionRelieving an air lock at the pump connection in your Ella's Bubbles walk-in tub can resolve issues with the hydro massage pump or massage system…used in 4 guides
More Troubleshooting & Repairs videos → All videos → Watch on YouTube →