Shipping, Sales Tax, and Pickup for Your Walk-In Tub Order
Updated September 2026
Shipping cost for your Ella's Bubbles walk-in tub is calculated based on your delivery location, and sales tax is only added to orders shipping within Illinois. If you're near Chicago, pickup directly from the manufacturing facility is also an option, and every tub is assembled and tested before it leaves the building. For the most current cost and timing details on your specific order, reach out to your Ella dealer or the team at (800) 480-6850.
How Shipping Cost Is Calculated
The cost to ship your tub depends on your delivery zip code, since freight pricing is based on distance and destination. Your Ella dealer or the team at (800) 480-6850 works out the exact shipping cost for your specific order. Learn more about the factors involved in how shipping cost is calculated for weight, distance, and liftgate delivery.
Sales Tax on Your Order
Ella's Bubbles is located in Chicago, Illinois, and sales tax is added to orders shipping within Illinois. Orders shipping out of state are not charged Illinois sales tax. Any applicable tax for your order is included in the total your Ella dealer or the team at (800) 480-6850 provides.
Picking Up Your Tub in Chicago
If you would rather avoid freight shipping altogether, tubs can be picked up directly from the Ella's Bubbles manufacturing facility at 2700 West Roosevelt Road in Chicago. Let your Ella dealer or the team at (800) 480-6850 know ahead of time if pickup works better for you than delivery, so your tub is ready when you arrive.
Assembly and Testing Before Shipment
Every Ella's Bubbles walk-in tub is assembled and tested before it ships, whether it's picked up in Chicago or sent out by freight. Your Ella dealer or the team at (800) 480-6850 can confirm the current timing for your order. For more on what happens between placing your order and receiving your tub, see what happens after you place your order and how to prepare for delivery day.
Related Guides
- Deposits and Partial Payments on a Walk-In Tub Order
- Can Two Orders Ship Together on One Freight Shipment?
- Paying for Your Order by Check or Wire Transfer
- White Glove and Inside Delivery Options for a Walk-In Tub Order
- Dealer Orders: Using Your Own Freight Carrier and Bill of Lading
- Can My Walk-In Tub Ship to the Freight Terminal for Pickup Instead of My Home?
Common Questions
How is the shipping cost for my tub calculated?
Does Ella's Bubbles charge sales tax on my order?
Can I pick up my tub instead of having it shipped?
Is my tub assembled and tested before it ships?
How long will it take for my tub to arrive?
About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.
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