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Shipping, Sales Tax, and Pickup for Your Walk-In Tub Order

Updated September 2026

Shipping cost for your Ella's Bubbles walk-in tub is calculated based on your delivery location, and sales tax is only added to orders shipping within Illinois. If you're near Chicago, pickup directly from the manufacturing facility is also an option, and every tub is assembled and tested before it leaves the building. For the most current cost and timing details on your specific order, reach out to your Ella dealer or the team at (800) 480-6850.

How Shipping Cost Is Calculated

The cost to ship your tub depends on your delivery zip code, since freight pricing is based on distance and destination. Your Ella dealer or the team at (800) 480-6850 works out the exact shipping cost for your specific order. Learn more about the factors involved in how shipping cost is calculated for weight, distance, and liftgate delivery.

Sales Tax on Your Order

Ella's Bubbles is located in Chicago, Illinois, and sales tax is added to orders shipping within Illinois. Orders shipping out of state are not charged Illinois sales tax. Any applicable tax for your order is included in the total your Ella dealer or the team at (800) 480-6850 provides.

Picking Up Your Tub in Chicago

If you would rather avoid freight shipping altogether, tubs can be picked up directly from the Ella's Bubbles manufacturing facility at 2700 West Roosevelt Road in Chicago. Let your Ella dealer or the team at (800) 480-6850 know ahead of time if pickup works better for you than delivery, so your tub is ready when you arrive.

Assembly and Testing Before Shipment

Every Ella's Bubbles walk-in tub is assembled and tested before it ships, whether it's picked up in Chicago or sent out by freight. Your Ella dealer or the team at (800) 480-6850 can confirm the current timing for your order. For more on what happens between placing your order and receiving your tub, see what happens after you place your order and how to prepare for delivery day.

Common Questions

How is the shipping cost for my tub calculated?
Shipping cost is based on your delivery zip code, since freight pricing depends on distance and destination. Your Ella dealer or the team at (800) 480-6850 can provide the exact shipping cost for your order.
Does Ella's Bubbles charge sales tax on my order?
Sales tax is added only to orders shipping within Illinois, since Ella's Bubbles is located in Chicago. Orders shipping to other states are not charged Illinois sales tax.
Can I pick up my tub instead of having it shipped?
Yes, tubs can be picked up directly from the Ella's Bubbles manufacturing facility at 2700 West Roosevelt Road in Chicago. Let your Ella dealer or the team at (800) 480-6850 know ahead of time so your tub is ready for pickup.
Is my tub assembled and tested before it ships?
Yes, every Ella's Bubbles walk-in tub is assembled and tested before it leaves the Chicago facility, whether it ships by freight or is picked up in person.
How long will it take for my tub to arrive?
Delivery timing can vary, so your Ella dealer or the team at (800) 480-6850 can confirm the current timing for your specific order.

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