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Paying for Your Order by Check or Wire Transfer

▶Glossary7
  1. How Paying by Check Works
  2. When Your Order Is Processed
  3. Wire Transfer as an Alternative
  4. Purchase Orders and Business Accounts
  5. Related Guides
  6. Common Questions
  7. Still Need Help?

Yes. An invoice from Ella's Bubbles for a walk-in tub order can be paid by mailed check. Make the check payable to Ella's Bubbles, LLC for the full amount shown on the invoice and mail it to the office address printed on that invoice. Your order is held until the check has arrived and cleared, and only then is the tub released to production. If you would rather not wait on the mail, a wire transfer is also accepted and works much like an ACH payment through your bank.

How Paying by Check Works

Check payment is common for contractors, dealers and organizations that do not keep a company credit card, and it is handled the same way for every order. The order is written up first so you have an exact total to pay against, and payment follows.

  1. Confirm your order details. Review the invoice or proposal you received and make sure the model, door side, drain side, therapy options, faucet and ship-to address are all correct before you write the check. Double-check your proposal or order confirmation now, because the tub is built to those details once payment clears.
  2. Write the check to Ella's Bubbles, LLC. Use the full total on the invoice. If you are unsure whether sales tax belongs on your order, this guide to shipping, sales tax and pickup explains how tax is handled.
  3. Mail it to the office. Use the mailing address printed on your invoice, or confirm it with the team at (800) 480-6850 before you send it.
  4. Let the team know it is on the way. A short message through ellasbubbles.com/support with your invoice number helps the team watch for the envelope.
  5. Wait for the check to clear. Once it has, the order moves to production and a receipt is sent to you.

When Your Order Is Processed

A check in the mail does not start production. Ella walk-in tubs are assembled and tested to order, and an order paid by check is not sent to production until the check has been received and has cleared the bank. Because timing depends on the model, the options and current stock, Ella does not publish a production or delivery timeframe and never promises a date. Once your payment has cleared, the team can confirm the current timing for your specific order.

Wire Transfer as an Alternative

If you want to avoid mailing time, a wire transfer removes the wait for an envelope. It works like an ACH payment: you call your bank, give them the Ella's Bubbles banking information that the team provides on request, and your bank sends the funds. Card payment is also accepted. Ask the team how each method is handled when you confirm your order, and they can note your preferred method on the invoice.

Purchase Orders and Business Accounts

Dealers and contractors who order on a purchase order can pay the resulting invoice by check in exactly the same way. Send the purchase order, receive the invoice, mail the check, and the order waits for the funds to clear. If your business is applying for credit terms with Ella's Bubbles, the order can be held until that application is finalized so that everything is billed correctly. If you would rather not pay the full invoice at once, financing options are described separately.

Common Questions

Who do I make the check payable to?
Make the check payable to Ella's Bubbles, LLC for the full amount on your invoice. Including your invoice number with the check helps the team match it to your order. Mail it to the office address shown on the invoice.
Will my tub go into production before the check arrives?
No. The order is held until the check has arrived and cleared, and only then is the tub sent to production. If timing matters to you, a wire transfer avoids the mailing delay.
How does a wire transfer to Ella's Bubbles work?
It works like an ACH payment. You call your bank, provide the Ella's Bubbles banking details supplied by the team, and the bank transfers the funds. Let the team know once it has been sent so they can confirm receipt and release your order.
Do I pay Illinois sales tax when paying by check?
The payment method does not change how tax is handled. Orders shipping to addresses outside Illinois are not charged Illinois sales tax. The invoice you receive shows the correct total to write the check for.
Can my business pay an Ella invoice from a purchase order?
Yes. Send the purchase order, and the team returns an invoice with the total. Mail the check for that invoice, and the order is released to production once the funds have cleared.
Where do I mail the check for my order?
Mail it to the office address printed on your invoice. If the invoice does not show it or you want to double-check, call (800) 480-6850 before you send it.

Still Need Help?

Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.

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