Paying Your Walk-In Tub Invoice by Wire Transfer

Yes, you can pay your walk-in tub invoice by wire transfer. Ask the team at (800) 480-6850, or where you purchased, to set it up. You will first receive your invoice so you can confirm every line is correct, and then the official wire transfer instructions as a separate document. Use only the bank details printed on that document when you give the payment order to your bank.

How a Wire Payment Works

1. Tell the team you would like to pay by wire when your order is being finalized.
2. Review the invoice you receive. Check the model, therapy package, door side, faucet choice, color, accessories, and the ship-to address, and reply if anything needs a correction before you pay.
3. Once you confirm the invoice, the wire transfer instructions are sent to you as an attachment. This document contains the receiving bank's name, address, and account details.
4. Take that document to your bank, or enter the details exactly as printed into your online banking, and send the wire.
5. Keep your bank's confirmation and let the team know the wire has been sent so it can be matched to your order.

Use Only the Official Instructions

The bank details for a wire payment come only from the instructions document sent with your confirmed invoice. If your bank cannot match the bank name or branch address to what you were given, do not guess or edit the details. Stop and call (800) 480-6850 to confirm the information against the official document before sending anything. A wire transfer is very hard to reverse once it leaves your account, so a short phone check is always worth the time. Never rely on bank details from any other source, such as a text message or a later message that changes the account information.

Confirming the Invoice First

The invoice is sent before the wire instructions for a good reason. A wire is paid against the exact invoice amount, so it is best to make any changes to the order before the money moves. If you are unsure how proposals and invoices fit together, proposals and order confirmations walks through the paperwork. Your order moves ahead once the payment is received and confirmed, and the team can tell you the current timing for your specific order.

Other Ways to Pay

Wire transfer is one option among several. If you would rather use a card and it is not going through, credit card payment declines explains the common causes. If you plan to pay in stages, deposits and partial payments on a tub order covers how that works. The team can confirm which payment methods are available for your order.

Related Guides

• Can I Order a Walk-In Tub Before My Funds Are Available?

Common Questions

Still Need Help?

Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and have your model and serial number ready.