Where can I buy an in-stock walk-in tub that ships now?

Ella walk-in tubs are assembled and tested to order at the company's facility in Chicago and shipped nationwide, so the quickest route to a tub is to confirm the model, door side, therapy package, faucet and accessories with your Ella dealer or the team at (800) 480-6850, who can tell you what is on hand for that exact configuration. Where can I buy an Ella walk-in tub near me? covers the ordering route. This page explains what in stock means for a built-to-order product, how placing the order secures your unit, and who installs the tub once it arrives.

What in Stock Means for a Built-To-Order Tub

An Ella tub is not pulled off a shelf. Each one is built and tested to your configuration once the model, door side, therapy package, faucet and accessories are confirmed, and the total time from your order to delivery varies by model, options and current stock. No timeframe is promised here, so ask about timing for the specific tub and options you want rather than relying on a general figure. What can be in limited supply is a particular door side or faucet finish, and that is where the word stock matters most: placing the order is what secures a unit in that configuration so it is not sold to someone else while you wait.

Because every tub ships from Chicago, you do not need a store near you to buy one, and customers across the country receive an Ella product regardless of where they live. The video on this page walks through the range you are choosing from: tubs with inward swing doors, outward swing doors, extra-wide L-shaped doors for wheelchair users and several two-seat tubs, with fast-fill faucets, dual drains and independent foot massage among the shared features. Ella's Bubbles Walk-In Tubs: A General Overview summarizes the line and where it is made.

How to Lock in a Tub Now

Ella's Bubbles does not take deposits or partial payments. The confirmation invoice is paid in full, and the tub is scheduled for assembly and testing once payment is complete. If you are waiting on funds, the support team's advice is to place the order now rather than wait, because the confirmation invoice can sit until you are ready to respond to it. The steps are:

1. Call your Ella dealer or the team at (800) 480-6850 and give the number on your proposal so the exact configuration carries over.
2. Review the confirmation invoice you receive. Check the model, door side, options and delivery details on it.
3. Respond to the invoice when your funds are available and pay it in full.
4. Once the invoice is paid, the order is locked in and the tub is scheduled for assembly and testing, followed by the shipping steps.

Placing the order this way secures your tub in a door side or faucet finish that may be in limited supply. If you need to spread the cost, financing is the route rather than a deposit, and the reasons there is no partial-payment or layaway arrangement are in Deposits and Partial Payments on a Walk-In Tub Order. Ella's Bubbles does not bill insurance plans, so plan for any outside money to come after the purchase rather than before.

When One Item on the Order Is Back Ordered

Sometimes the tub itself is ready to build but one item on the order, such as a faucet finish or an accessory, is temporarily unavailable. The invoice still must be paid in full before anything ships, and after payment you have two choices. The team can hold the whole order until the back-ordered item arrives and ship everything together, or ship the tub now and send the item separately when it becomes available.

The four-fold glass shower screen is the common example. It is stocked in limited quantities and goes on backorder from time to time. When the screen is out of stock at the moment you order, the tub, faucet and any in-stock accessories are confirmed and shipped, and the screen is logged as a pre-order that is prioritized when the next shipment lands. When stock is very limited, screens may be offered only with the purchase of an Ella walk-in tub, so ask first if you want one on its own. The process is described in Four-Fold Shower Screen on Backorder: How the Rest of Your Order Ships and How the Screen Follows. In every case, confirm the invoice for the in-stock items so nothing waits on the screen unnecessarily.

Who Can Install the Tub

Ella does not send technicians and does not perform installations. Any licensed local plumber and electrician can install the tub using the owner's manual, and the team can help you get in touch with installers in your area. Free technical support is available by phone and email, and your installer can call (800) 480-6850 during the job with questions about the rough-in, the drains or the electrical connections. Sharing the spec sheet and manual with your installer before delivery means the rough-in is ready when the tub arrives, which is the biggest thing you control about how soon the tub is in use.

Before the tub ships, it helps to have these settled with your installer:

• The door side you ordered, since the drains sit at the opposite end of the tub from the door.
• The therapy package, because the pumps decide which electrical outlets the installer provides.
• The faucet and any accessories, so the plumber knows what is arriving in the crate.

The same division of labor applies after installation. If a part is ever needed under the warranty, Ella ships the part, and a local licensed plumber or electrician does the labor.

Buying in Canada

Ella walk-in tubs ship to Canada regularly, and some customers there find it easiest to buy through Home Depot in Canada, a route the team has confirmed works well. Shower bases do not ship to Canada because they are fragile and easily damaged in transit. Ella has no installers of its own in Canada, so a local licensed contractor does the work, and duties, brokerage and taxes are the buyer's responsibility.

Watch: The Best Reasons to Buy An Ella's Bubbles' Walk-In Tub | Ella's Bubbles with chapters and a full transcript.

Related Guides

• In Stock, Built to Order, Preorder and Backorder: What Those Words Mean for a Walk-In Tub Order
• Can Ella Deliver My Tub on a Specific Day? Choosing a Ship Date Versus Guaranteeing Delivery
• Can Ella Hold My Tub at the Warehouse Until My Bathroom Is Ready?

Related Videos

Common Questions