Where Can I Buy an Ella Walk-In Tub or Shower?

Ella's Bubbles walk-in tubs and walk-in showers are purchased through your Ella dealer or the team at (800) 480-6850, and they ship nationwide, so where you live does not limit which model you can receive. Ella's Bubbles is the manufacturer, and the tubs are assembled in America at the company's facility in Chicago. A description of the company and its product line is in Ella's Bubbles Walk-In Tubs: A General Overview.

Who Sells Ella Walk-In Tubs

Ella's Bubbles manufactures luxury walk-in tubs designed for a safer, more comfortable bathing experience, and also offers walk-in showers, giving you a choice between a tub and a shower depending on your bathing needs. Wherever you are in the country, your order is placed through your Ella dealer or the team at (800) 480-6850, who confirm the model, door side, therapy package, faucet and accessories before the tub is built and tested. Once your order is placed, questions about it go to your Ella dealer, the team, or where you purchased.

Designing Online Before You Order

The online shower builder tool lets you scroll through the available options and put together a custom shower design before your project moves forward, and that design becomes the starting point for discussing your project with your Ella dealer or the team. After you build a design, a contractor visits your home to measure the space in person and finalize the installation details. Ella also offers a walk-in tub builder tool online. Ask your Ella dealer or the team at (800) 480-6850 for the link. Both tools are described in Shower Builder Tool.

Buying a Walk-In Tub and Shower Combo

An Ella walk-in tub with a deck mounted faucet becomes a tub and shower combo with the shower column kit, and the video shows how it works. The kit connects to the two-piece or five-piece fast fill faucet set and adds a height adjustable multi-function hand shower that tilts and swivels, plus a large overhead rain shower head that pivots for a standing or seated shower. The rain head reaches a maximum height of approximately 90 inches, with 14 inches of adjustment down to approximately 76 inches. Because the kit needs access to the back side of the tub, it is installed prior to the final installation of the tub, so plan for it when you order.

If you are shopping for a shower rather than a tub, an Ella shower kit ships with the stall, the grab bar set listed for that kit, and the drain. It does not include a shower head, a hand shower, a mixing valve or valve trim, and the wall arrives without a valve cutout, so your plumber selects the valve and cuts the openings on site. What to buy separately before installation day is listed in What Comes in the Box With an Ella Shower Kit, and What You Still Need to Buy.

Buying in Canada

Ella walk-in tubs ship to Canadian addresses regularly, and the order is placed the same way, through your Ella dealer or the team. Some customers in Canada find it easiest to buy an Ella walk-in tub through Home Depot in Canada, and the team has confirmed that this is a good route. Shower bases are not shipped to Canada because they are fragile and easily damaged in transit. Customs paperwork is involved, and any duties, brokerage and taxes are the buyer's responsibility. The details are in Can Ella Ship a Walk-In Tub or Shower Base to Canada, and Are There Installers There?.

Installation Is Separate from the Purchase

Ella does not send technicians and does not perform installations anywhere. Any licensed local plumber and electrician can install an Ella walk-in tub using the owner's manual and free technical support by phone and email, and the team can help you get in touch with installers in your area. Share the spec sheet and manual with your installer before delivery so the rough-in is ready, and have your installer call (800) 480-6850 with any questions during the install.

Watch: Walk-In Tub & Shower Combo with Shower Column Kit: for Convenient Bathing | Ellau2019s Bubbles with chapters and a full transcript.

Related Guides

• Choosing a Walk-In Tub on Video: Measuring Yourself, Doorways, Door Styles, Therapies, Hot Water and the Line Overview
• What Installation Involves, How Long It Takes, and What Drives the Cost
• How to Reach Ella's Bubbles Support: Hours, Location, the Ticket Form, the Phone Line, Live Chat and What to Have Ready

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