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How to Place Your First Order and Reorder Through the Dealer Portal

For a first order with Ella's Bubbles, it is best to email the items you would like. Later orders can be placed through the dealer portal by clicking the items you want and assembling a PDF. Reseller pricing and login information are provided after your account is approved, and your credit card is not charged until Ella's Bubbles has your written confirmation of the order.

Your First Order: Start with an Email

For a first order, it is best to email the items you would like. If you have questions along the way, you are always welcome to reach out at ellasbubbles.com/support or (800) 480-6850.

Future Orders: The Dealer Portal

Future orders can be placed through the dealer portal. You click the items you want, and then assemble them into a PDF.

Getting Access to the Portal

Reseller pricing and login information are provided after your account is approved. If you are new to Ella's Bubbles and would like to learn more about getting started, the article on becoming an Ella's Bubbles dealer or installer is a great place to begin.

Step by Step

  1. Get your account approved so you can receive your reseller pricing and login information.
  2. Email the items you would like for your first order.
  3. Provide your written confirmation of the order.
  4. For future orders, use the dealer portal to click the items you want and assemble a PDF.

Payment and Confirmation

Ella's Bubbles does not charge a credit card before receiving your written confirmation of the order. For more on how orders are confirmed, take a look at proposals and order confirmations. If you are working with a purchase order, see dealer purchase orders, invoice confirmation, and payment before production. For a broader overview, see the ordering and shipping policy.

Common Questions

What is the best way to place a first order?
For a first order, it is best to email the items you would like.
How do I place future orders after my first one?
Future orders can be placed through the dealer portal. You click the items you want and assemble a PDF.
When is my credit card charged for an order?
Ella's Bubbles does not charge a credit card before receiving your written confirmation of the order.
How do I get reseller pricing and portal login details?
Reseller pricing and login information are provided after your account is approved. If you have questions about getting started, reach out at ellasbubbles.com/support or (800) 480-6850.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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