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Operating and Caring for the LayDown Tempered Glass Door

Updated September 2026

The LayDown tempered glass door is an inward-swing door: you swing it into the tub, step in over the low threshold, close it while standing with the handle on the inside, rotate the locking handle fully, and drain the tub completely before opening it again. The LayDown60 (30 inches by 60 inches) and LayDown72 (32 inches by 72 inches) are Ella's full-length lay-down walk-in tubs, and both use the same elegant door: a tempered glass panel in a sleek brushed aluminum frame with a chrome locking handle. The two sizes share a single owner's manual, so the door guidance below applies to both. One quick correction for anyone reading the family brochure: if the cover lists the smaller tub as 30 by 52 inches, that is a known cover misprint. The LayDown60 measures 30 inches wide by 60 inches long.

The LA360 LayDown Walk-In Tub
Chapters in this video
  1. 0:00 Introducing the 3060 Laydown Tub The video introduces the 3060 laydown walk-in tub, highlighting its design, tempered glass door, and low threshold.
  2. 0:20 Air Massage and Hydrotherapy Options The 3060 tub features 20 powerful air massage jets and can be customized with hydrotherapy jets or MicroBubble therapy.
  3. 0:59 Fast Fill Waterfall Faucet The new Fast Fill waterfall faucet fills the tub in less than five minutes and includes an extendable multi-function hand shower.
  4. 1:37 Bi-Fold Glass Shower Door The 3060 laydown tub can be outfitted with a bi-fold glass shower door, featuring chrome hinges and a gasket to prevent leakage.

The video shows the door up close: a chrome locking handle, a tempered glass door, and a low threshold for easy step-in, on a tub that is deeper and roomier than an average bathtub. It also previews options like the fast-fill waterfall faucet with an extendable multi-function hand shower and the optional bi-fold glass shower door with chrome hinges and a bottom gasket to prevent water leakage. Watch: The 3060 Walk-In Laydown Tub: A Solution for Cool & Stylish Accessibility with chapters and a full transcript.

Woman stepping through the low-step inward swing glass door of an Ella LayDown72 walk-in tub
Step in over the low threshold, then close and lock the glass door while standing.

Opening and Closing the Door

  1. Swing the glass door inward and step in over the low threshold.
  2. Remain standing and close the door using the handle on the inside of the door. Closing the door is much harder once you are seated, so seal it before you settle in.
  3. Rotate the locking handle fully so the door compresses evenly onto its seal. The door swings through roughly a 115 degree inward arc with a door opening of about 19 5/8 inches, so no floor clearance is needed in front of the tub.
  4. After your bath, drain the tub completely before unlocking the door. An inward-swing door is also held shut by water pressure, and it should never be opened until the tub is fully drained. Our article on why the door will not open until the tub drains explains the design.

Caring for the Glass Door and Seal

  • Clean the tempered glass and aluminum frame with approved non-abrasive cleaners only. Never use abrasive pads or harsh scouring products on the glass, the frame, or the acrylic around them. See cleaning glass, doors and chrome.
  • If the silicone door seal arrives stuck or slightly deformed from shipping, squeeze it gently with your fingertips and pull it away from the door frame to restore its shape, then clean it with rubbing alcohol.
  • Keep the door open whenever the tub is not in use. This lets the seal rest and dry, which extends its life.
  • Door alignment depends on leveling. All leveling legs must touch the floor with equal weight; an unlevel tub can warp the frame, throw the door out of alignment, and cause leaks. If the door starts rubbing or will not seal, have your installer re-check the legs before anything else.
  • The door holds its own weight only. Use the grab bar, never the glass door, to steady yourself.
Close-up of the chrome hinges and tempered glass inward swing door seal on an Ella LayDown walk-in tub
The LayDown door seal sits in the aluminum frame. Keep it clean and let it rest with the door open between baths.
LayDown 3272 and 3060 Walk-In Tubs
Chapters in this video
  1. 0:00 Lay Down Tub Features The video introduces the 32x72 and 30x60 lay down walk-in tubs, highlighting their safety and comfort features.
  2. 0:43 Door and Drain Design The tubs feature a tempered glass door, a low threshold for easy access, and oversized drains for fast, efficient draining.
  3. 1:04 Faucet and Air Massage Options Customers can choose between a five-piece or two-piece fast-fill faucet set, and the air massage tub includes a three-speed air massage with auto purge.
  4. 1:42 Hydro Massage and MicroBubble Therapy The hydro massage option offers an intensity control dial and an inline water heater, with MicroBubble therapy available for a skin-softening experience.
  5. 2:10 Safety and Optional Accessories The tubs are designed with straight sidewalls to minimize slipping, and a tempered glass folding screen is available as an optional accessory.

Watch: 32x72,30x60 Lay Down Walk-In Tub with Hydro Therapy: Relaxed Bathing for All with chapters and a full transcript.

This tour of the 32 by 72 and 30 by 60 LayDown tubs covers both versions of the door family: each features a beautiful tempered glass door with a sleek brushed aluminum door frame, an easy step-in low threshold, a textured slip-resistant floor, and large, easy-to-turn drain controls. The video notes these tubs are 15 inches deep, compared to a standard 11 inches, for a deeper and more comfortable soak, and that the straight, narrow sidewalls are designed to minimize slipping. More walkthroughs are collected in LayDown tubs on video.

A Note on Faucets in the Manual

The shared LayDown manual includes operating instructions for Ella's 2-piece and 5-piece fast-fill faucets. Those sections apply based on your size and ordered configuration. The LayDown60 does not come with a factory faucet, so it pairs with a pre-existing or new customer-supplied faucet, typically wall mounted. The LayDown72 is faucet-ready, and an Ella 2-piece or 5-piece deck-mount fast-fill faucet can be added as an option at order time; the manual's faucet sections apply to a 72 only if it was ordered with one. The barrel extension hose warning in the manual applies only to the 32 by 72 with the hand mixer option. The two sizes are compared in the LayDown walk-in tubs guide.

If the Door Leaks or Will Not Seal

Work through the basics in order: restore and clean the seal as described above, confirm the tub is level with all legs bearing equal weight, and make sure no one has been leaning or pressing on the door, which is designed to hold only its own weight. Our door leaks article covers troubleshooting in depth, and the LayDown seal replacement clip is in the seal installation video guide.

Woman stepping out through the low-step inward swing door of an Ella LayDown60 walk-in bathtub
The LayDown60 door: open it only after the tub has drained completely.

Common Questions

Which way does the LayDown door swing, and which side is it on?
The LayDown tempered glass door swings inward only. It is centered on the side of the tub and swings toward the drain end. While the LayDown72 can be configured for either a left or right-hand installation, the door always swings inward. For more details on configuration options, please see Left-Hand or Right-Hand? Choosing Door, Drain, and Faucet Side.
Do I need floor space in front of the door?
No, you do not need floor space in front of the LayDown tempered glass door. The door swings into the tub through approximately a 115-degree inward arc. This design means that no floor clearance is needed in front of the tub, so nothing in your bathroom has to be moved to accommodate the door's swing.
The door is very tight to open. Can it be adjusted?
There is no published adjustment procedure for the LayDown tempered glass door if it feels tight to open. First, confirm that your tub is level, with all leveling legs bearing equal weight, and ensure the silicone door seal is clean and properly seated. If the door still feels tight, please open a support ticket and include a short video of the door in use so our team can provide further advice.
How do I lock the door?
To lock the LayDown tempered glass door, you should close it while standing inside the tub. Then, rotate the chrome locking handle fully to ensure the door compresses evenly onto its silicone seal. Once the tub fills with water, the water pressure will also help hold the inward-swing door shut.
What can I clean the glass with?
You should clean the tempered glass and the sleek brushed aluminum frame of the LayDown door, as well as the surrounding acrylic, with approved non-abrasive cleaners only. Never use abrasive pads or harsh scouring products on the glass, the frame, or the acrylic, as these can cause damage. For more cleaning guidance, refer to Cleaning the Glass Shower Screen, Stainless Door, and Chrome Fixtures.
Is the glass shower screen included, and does it affect the door?
The bi-fold glass shower screen is an optional accessory for the LayDown tub, so a LayDown model can be configured without it. If the bi-fold glass screen is fitted, it must line up with the tempered glass door rather than being centered on the tub side. For installation details, please see Installing Glass Shower Screens: Four-Fold and LayDown Screens.
Does the LayDown60 come with a faucet?
No, the LayDown60 walk-in tub does not come with a factory faucet; it is designed to pair with a customer-supplied faucet, which is typically wall-mounted. The LayDown72, however, is faucet-ready, and an Ella 2-piece or 5-piece deck-mount fast-fill faucet can be added as an option at the time of order. The shared owner's manual includes operating instructions for both faucet types, which apply to the LayDown72 if it was ordered with one.
How do I get a replacement seal for the glass door?
To get a replacement silicone door seal for your LayDown tempered glass door, please open a support ticket. You will need to provide your tub's model and serial number, along with photos of the existing seal. The LayDown seal is a specific part, and our team will send the correct LayDown-specific installation clip along with it. For installation guidance, you can refer to the Video Guide: Installing a Replacement Door Seal, Including the LayDown Glass Door.

Need help with your LayDown door, or a replacement seal? Open a ticket at ellasbubbles.com/support with your model and serial number, or call (800) 480-6850, and we will get you taken care of.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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