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Custom-Size Shower Bases: Size Ranges, Threshold Options, Drain Placement Rules, Construction, and How to Request One

Updated September 2026

Yes, Ella's Bubbles can build a custom-size acrylic shower base; a 46 by 46 inch pan with a low step-in threshold and a drain placed where your plumbing needs it is a typical request. Custom bases are built to your length and width, with a drain in a left, right, center, or custom position. Availability of the custom program has changed over time, so the first step is always to confirm with your Ella dealer or the team at (800) 480-6850 that custom builds are currently open for your size.

What Sizes Can Be Made

The custom shower base page on ellasbubbles.com lists a minimum of 30 by 30 inches and a maximum of 80 inches long by 44 inches wide, with the threshold on the longer side. The team describes the same ranges this way:

  • Three-wall alcove bases: from 30 by 30 inches up to 44 by 80 inches.
  • Corner bases: from 30 by 30 inches up to 42 by 60 inches.

Sizes such as 46 by 46, 50 by 30, and 36 by 44 have all been handled as custom requests. If your space falls outside these ranges, still ask, because the answer depends on the current molds. For the standard sizes that are already made, see the shower base sizes and thresholds comparison.

Threshold Options and the Floor

Custom bases are low step-in pans. The photo galleries on the custom base page show a 32 by 60 inch base with a 4 inch low threshold and a second version with a 2 inch low threshold, and the team has also described a 3 inch step on custom builds, so confirm the threshold height when you request your size. Every version has a textured, slip-resistant floor with molded drainage channels, and the page notes that the floor texture and channel layout are similar across all of the custom bases.

One point the team is careful about: a short step-in threshold is still a step. A low-threshold pan is not labeled ADA, because ADA roll-in access requires a barrier-free threshold. The custom page lists a barrier-free style in its selector, but the team has also explained that true roll-in thresholds need different molds, so if you need a wheelchair roll-in, ask the team whether it can be built at your size. The sure route is the ready-made roll-in and SMC barrier-free bases, which pair with the collapsible rubber dam that keeps water in while a wheelchair rolls over it.

The Ella Shower Dam - Keep Water In, Roll In With Ease
Chapters in this video
  1. 0:00 Introducing The Ella Shower Dam The Ella flexible shower dam is presented, highlighting its use for wheelchair users to easily roll into and out of a barrier-free shower base.
  2. 0:28 Installing The Shower Dam The installation process begins with measuring, cleaning surfaces, and applying the shower dam to the shower wall and floor.
  3. 1:25 Sealing The Shower Dam Painter's tape is applied, and a thin bead of silicone is used to seal the lower edge and end caps of the shower dam.
  4. 1:44 Final Result And Effectiveness The video shows the final appearance of the installed shower dam and demonstrates its effectiveness in containing water within the shower stall.

This video shows the flexible, compressible dam used on barrier-free bases. It lets a wheelchair roll over the edge while keeping shower water inside, and the sequence covers cleaning the surface with alcohol, laying a guide line, cutting the dam to length, fitting the end caps, and sealing the lower edge with silicone. The full written procedure is in the shower base and dam installation article. Watch: The Ella Shower Dam u2014 Keep Water In, Roll In With Ease with chapters and a full transcript.

Drain Placement Rules

You can choose a left, right, or center drain, or specify a custom drain location. The one rule for a custom position is that the drain cannot be closer than 9 inches to the back wall or the side wall. When you request a custom location, send a simple drawing of the space that shows the length, the width, which side is the open entry, and the distance from the drain center to the back and side walls. That drawing is what the team builds from.

How the Base Is Built

The shower pages on ellasbubbles.com describe the shell as thermoformed acrylic reinforced with fiberglass gel coat, with steel reinforcement around the drain of a low-threshold base. The team has also described the custom pan as an acrylic top surface reinforced underneath with high-density foam for strength and support. Either way, the finish you see and stand on is acrylic.

  • Color: white only. Off-white, almond, and other colors are not offered.
  • Cultured marble: not available as a custom pan. Custom builds are acrylic.
  • Slope: the molded drainage channels direct water to the drain, and the base is set level on a solid subfloor. You do not tilt the base.
Slip-Resistant, Strong Shower Bases - Built to Last

This short visual piece shows the construction and the textured floor of Ella shower bases. It has no narration, so treat it as a look at the product rather than an instruction video. Watch: Slip-Resistant, Strong Shower Bases - Built to Last on its own page.

Availability Has Changed, so Confirm First

The custom program has paused and reopened before while the molds were reworked, with customers pointed to the ready-made roll-in and SMC bases in the meantime. Because it can pause again, please confirm current availability with your Ella dealer or the team at (800) 480-6850 before you plan the framing around a custom size. The overview of every base line, including the ones that ship ready-made, is in Ella shower kits and bases.

Installation and Warranty

A custom base installs the same way as the standard roll-in bases: it is secured to the wall studs, not to drywall, following the roll-in shower base installation guide published on ellasbubbles.com. The subfloor must be solid and level, and the base is set level so the molded channels carry water to the drain. Low-threshold acrylic bases carry a 30-year limited warranty at the original installation location. Drilling into the base threshold voids that coverage, and a defect must be reported within 10 days of discovering it, so keep photos. The full terms are in the shower base warranty article. Because a custom base is built to the dimensions you provide, double-check every measurement before you confirm your order.

How to Request a Custom Base

  1. Measure the finished opening: length, width, and which side is open.
  2. Decide on the threshold height you need, and whether you need a wheelchair roll-in.
  3. Mark the drain: left, right, center, or a custom position at least 9 inches from the back and side walls.
  4. Sketch it and send the drawing to your Ella dealer or the team at (800) 480-6850, or open a ticket at ellasbubbles.com/support.
  5. Confirm that custom builds are currently available for your size before you frame.

Lead Time, Flange Layout and Shipping

A custom base is not pulled from a shelf. The mold is prepared for your size, the base is assembled, and then it is water-tested. If the test finds a quality issue, the base is remade. Because of those steps the production sequence cannot be shortened, and a custom order cannot be expedited. The team confirms current timing for your specific order rather than quoting a set date, so plan your tear-out and prep work around the timing they confirm.

Custom bases come in two layouts. An alcove base has a nailing flange on three sides for a three-wall opening. A corner base has the flange on two sides. A flange on all four sides is not possible, because there is no mold for it and the open side is the threshold you step over. Tell the team which layout your bathroom needs when you send your drawing.

The drain can be center, left, right or offset. If your drain center is at least 9 inches from every wall, the base can be built around it even if the drain then sits off center in the pan. Measure from the drain center to the nearest walls so the team can check that rule before the base is made.

Custom bases ship to you like any other Ella product, and pickup can also be arranged if you prefer. If you paid for shipping and later decide to pick up, or the other way around, let the team know before the base is finished so the order can be updated.

Common Questions

Can you make a 46 by 46 low-threshold pan with a custom drain location?
Yes. Choose a left, right, center or custom drain position at least 9 inches from the back and side walls, send a simple drawing showing the length, the width, the open side and the drain distances, and confirm current availability with your Ella dealer or the team at (800) 480-6850 first.
Is the custom low-threshold base pre-sloped?
No, the custom low-threshold shower base is not pre-sloped. The base features a molded floor with drainage channels designed to direct water to the drain, so it must be installed level on a solid subfloor. You should not tilt the base to create a slope.
Can I get a custom curbless base?
Ask the team for your size. Custom pans are low step-in bases and true roll-in thresholds need different molds, so the sure route to a curbless shower is the ready-made roll-in and SMC barrier-free bases paired with the collapsible rubber dam.
Is a 2 or 3 inch low threshold ADA compliant?
No. A short step-in threshold is still a step, and ADA roll-in access requires a barrier-free threshold, which the ready-made roll-in and SMC barrier-free bases provide. Ask the team whether a barrier-free build is possible at your size.
What is the custom base made of?
Acrylic. The shower pages describe a thermoformed acrylic shell reinforced with fiberglass gel coat and steel around the drain, and the team has also described an acrylic top surface over high-density foam; either way the surface you stand on is textured, slip-resistant acrylic.
Do custom bases come in colors or cultured marble?
No, custom shower bases are only available in white acrylic. Off-white, almond, or other colors are not offered for custom pans. Cultured marble is also not available as a custom pan.
Does the base attach to drywall or to studs?
The custom shower base attaches to the wall studs, not to drywall, following the roll-in shower base installation guide. It must be installed on a solid, level subfloor. Drilling into the base threshold will void the 30-year limited warranty.
How do I order a custom size?
Measure the finished opening (length, width and open side), decide the threshold height and whether you need roll-in access, mark the drain position, then sketch it and send it to your Ella dealer or the team at (800) 480-6850 or through ellasbubbles.com/support. Confirm availability before you frame, and double-check every measurement since the base is built to the dimensions you provide.
Can a custom base be trimmed on site, or set over my existing shower base?
Neither. Custom bases cannot be trimmed after molding, so the measurements must be exact, and they must sit flat on a slab or subfloor rather than over an old base. The website measuring diagram shows how to size one, and very precise drain offsets are confirmed before the base is made.
How is the custom base built, and how heavy is it?
It is a molded acrylic sheet reinforced with high density foam, about 20 pounds, with a tile flange around the perimeter. The front rail is about 3 inches and the sides about 2 3/8 inches, so tile or panels can meet it. Custom bases are made from 30 by 30 up to 44 by 80 inches in white only.
Are custom bases suitable for a wheelchair?
No, custom shower bases are not suitable for wheelchair use. The stock 30 by 60, 32 by 60, and 36 by 60 roll-in bases include stainless steel reinforcement for wheelchair use, which custom bases do not have. Additionally, shower doors are not made in custom sizes.
How deep is the basin floor on a custom shower pan?
The inside basin floor on a custom shower pan is about 1/4 inch deep, which is separate from the step-in threshold height you choose. This shallow molded floor works with the drainage channels to carry water to the drain. Confirm your specific threshold height with your Ella dealer or the team at (800) 480-6850 when you request your custom size.

Have a drawing ready and want to confirm your size, threshold, and drain position? Open a ticket at ellasbubbles.com/support and the team will review it with you.

Can my custom shower base order be rushed?
No, a custom shower base order cannot be rushed or expedited. Each base is individually molded, assembled, and water-tested, and if a quality issue is found during testing, the base is remade. The team will confirm the current timing for your specific order, so plan your tear-out and prep work accordingly.
Can the base have a nailing flange on all four sides?
No, the custom shower base cannot have a nailing flange on all four sides. Alcove bases are built with a nailing flange on three sides for a three-wall opening, while corner bases have a flange on two sides. There is no mold for a four-sided flange, as the remaining side is the threshold you step over.
Can I pick up my custom shower base instead of having it shipped?
Yes. Pickup can be arranged, and custom bases can also ship like any other Ella product. If you change from shipping to pickup or the other way around, tell the team before the base is finished so the order can be updated.
Can I get a corner-style custom shower base?
Yes, you can get a corner-style custom shower base. Corner bases have a nailing flange on two sides with the other sides open. Alcove bases, by contrast, have the flange on three sides. You should specify which layout your bathroom needs when you send your drawing to the team.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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