Does moving, removing or covering the jets void my tub warranty?

It depends on what is done to the tub shell. Removing a jet and refitting or resealing it in its factory opening keeps the Lifetime Limited Warranty in place, because nothing is drilled or cut, while moving a jet to a new spot means a new hole, and drilling, cutting or gluing anything to the tub surface is what voids coverage. Closing a jet is different again: on the hydro foot jets the center nozzle is a valve you are meant to turn, so dialing a jet down or shut is a normal adjustment. Resealing, Trimming and Add-Ons: Which Changes Keep Your Walk-In Tub Warranty Intact draws the published line for the tub as a whole, and this page applies that line to the jets.

The Published Line: Drilled, Cut or Glued

The Lifetime Limited Warranty does not extend to products that have been modified or repaired by anyone other than Ella's Bubbles. That is the clause every jet question comes back to, and Is my walk-in tub warranty transferable if I move or sell my home? lists it alongside the same-owner and same-address conditions. The support team reads the clause in a practical way. Having a licensed plumber reseal an existing fitting does not void the warranty as long as no new holes are drilled and nothing is cut. Cutting or trimming the tub voids the warranty, even for an experienced installer who has done it on other brands. Gluing panels or anything else directly to the tub surface voids the warranty on the tub surface. An accessory such as a seat belt installed with care leaves the warranty the same, with one reminder from support: be careful when drilling.

Jets are fittings. Like the chromatherapy light, they pass through openings made at the factory, and the video on this page shows a foot jet secured from inside the tub with a nut. Every Ella walk-in tub is assembled and tested to order with those jets in place, so the question is never whether a jet can be touched, but whether the shell around it is left as the factory made it.

Removing a Jet for a Repair Keeps Your Coverage

Taking a jet out and putting it back in the same opening is a reseal, not a modification. The resealing article names removing and replacing an air jet as one of the repair steps that sit on the safe side of the line, in the same breath as resealing a leaking chromatherapy light. The video shows how a hydro foot jet comes apart: the jet face is removed from inside the tub, its half-cut opening is lined up with the hole inside where the water comes out, and the nut for the jet is tightened so the nozzle does not turn. If the butterfly handles behind the jet are too tight, a pair of pliers loosens them. A licensed plumber can do this work, clean the surfaces and reseal the fitting, and the warranty stands in full because the tub has not been drilled or cut. If you are unsure whether a repair counts as a reseal, open a ticket at ellasbubbles.com/support before the work starts and the support team will confirm.

Moving a Jet Means a New Hole

Relocating a jet is the one change on this list that cannot be done without altering the shell. A jet in a new position needs an opening the factory did not make, and a new hole is exactly what the published guidance rules out. The same reasoning covers trimming an inch off the deck to fit a tight opening: Ella does not recommend it, because cutting the tub voids the warranty. If a jet sits where it bothers you, talk with your Ella dealer or the team at (800) 480-6850 about adjusting the jet or choosing a different model before the tub is built, rather than modifying the tub you have.

Covering a Jet: Use the Valve, Never Glue

If the goal is to quiet a jet that aims where you do not want it, the tub already has the answer built in. On the hydro foot jets the center nozzle is a valve: turning it opens and closes the jet, so you can reduce the pressure or shut that jet off without any tool touching the shell. The video walks through loosening the butterfly handles with pliers so the nozzle turns freely, and shows how to confirm the valve is fully open by lining up the half-cut opening with the hole inside. That is an adjustment Ella shows its own customers, and it changes nothing about coverage.

A cap, plate or panel glued over a jet is a different matter. Gluing anything directly to the tub surface voids the warranty on the tub surface, and decorative panels are only acceptable when they do not interfere with the tub's functionality and are fastened to the surrounding wall or floor framing with adhesives kept off the tub. A glued-on cover fails on both counts.

What the rows mean for you: the only changes that end coverage are the ones that alter the shell or move the tub. Everything you can do with the jet's own nut, nozzle and seal leaves the warranty where it was, and the support team, not this page, makes the final call for your tub.

If You Meant Moving the Tub, Not the Jets

Some owners ask this question while planning a move. Relocating the tub to a new address voids the Lifetime Limited Warranty on its own, whatever happens to the jets, because the warranty stays with the original installation address. The jets still deserve care on moving day: air jets on the bottom of the shell can break off if the tub is set down hard or dragged, so lift and carry only by the frame and never by the plumbing, faucet or door. The Printable Checklist for Moving House With an Ella Walk-In Tub covers the rest of the move.

What Never Changes

Whatever you decide about a jet, free lifetime technical support by phone, email and live video continues for every Ella tub, and replacement parts are matched to the serial number on the label behind the magnetic access panel next to the door. If a plating or refinishing shop will handle the jet trim along with the grab bars and handle, remember that plating is a modification too; Removing Grab Bars, the Door Handle and Controls for Custom Plating or Refinishing explains why to ask the team about coverage before that work starts. Coverage for any specific repair is confirmed by the support team, so open a ticket at ellasbubbles.com/support with photos of the jet before the plumber begins.

Watch: How to Adjust to Hydro Jets in Your Walk-In Tub? | Ella's Bubbles with chapters and a full transcript.

Related Guides

• Removing and Replacing an Air Jet: 3mm Hex Key, Clearing Debris and Resealing the Elbow
• Is It Safe to Cap or Plug a Water Jet I Do Not Use?
• A Jet Nozzle Broke Off: Why Some Jets Are Directional and Others Fixed, and How to Get the Right Replacement

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