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What is a shower pan, and should I choose prefab or custom?

Updated October 2026

A shower pan, also called a shower base, is the floor of a shower: the molded tray you stand on, with a slope that carries water to the drain and a threshold along the front that keeps water in the stall. On an Ella shower the pan is factory-molded acrylic and is the finished walking surface as shipped, so the prefab-or-custom question is really a choice between one of three standard sizes and a custom-size rectangle made to your measurements. Building a pan on site from a mortar bed only comes into play when the footprint cannot be a rectangle. Should I use a prefab shower pan or build a custom one? weighs those two routes, and this page starts further back, with what a pan is, how one is created and what to settle before you order.

What a Shower Pan Does

A bathtub is deep because it holds water. A shower pan is not meant to hold anything. Its job is to catch water and move it to the drain, and the only vertical dimension that changes how you use it is the threshold you step or roll over. Every Ella base has a textured, slip-resistant floor with the slope and drainage channels molded in, so water is carried to the drain by the shape of the floor, and a 2 inch threshold drains the same way a 4 inch one does. What does matter is where the drain sits, which is why the drain position is one of the first things the team asks about.

When people ask how deep a shower pan is, the threshold is almost always what they need to know. On Ella bases that height runs from flush with the floor on a barrier-free base to a low threshold that the published examples put at 2, 3 or 4 inches. How Deep Is a Shower Pan and Does Depth Matter? goes through each threshold style and when the height matters.

Two Meanings of Custom, and What Prefab Really Means

Custom can mean a pan built on site from a mortar bed and finished in tile, or a factory pan made to your dimensions. Ella's custom pans are the second kind. They are the same finished acrylic as the standard bases, made to your length and width for a three-wall alcove or a corner installation, with the drain placed left, right or center. Prefab, in Ella's lineup, means the three standard wheelchair-accessible roll-in sizes: 30 x 60 inches, 32 x 60 inches and 36 x 60 inches, each available with a left or right drain. If one of these fits, it is the simplest choice because the drain sits in a set position for that size.

The custom rectangle has published limits. The minimum is 30 by 30 inches, the maximum is 44 inches wide by 80 inches long with the threshold on the longer side, and the corner maximum is 42 by 60 inches. Pans shorter than the standard 60 inches are routine: sizes such as 46 by 46, 50 by 30 and 36 by 44 inches have been handled, and a 58 by 30 inch base with a center drain has been produced. A 38 by 80 inch base with a left drain is within the limits, while a request such as 53 by 76 inches cannot be produced. Only rectangles are made; bases with angled or curved edges are not offered.

OptionSize figuresThresholdWhat it means for your bathroom
Standard roll-in acrylic base30 x 60, 32 x 60 or 36 x 60 inches, left or right drainnot listedThe simplest choice; the drain sits in a set position for that size
Custom-size acrylic base, three-wall alcove30 by 30 inches minimum up to 44 by 80 inches, threshold on the longer sideabout 3 inchesA footprint that is not a standard size; drain left, right or center, at least 9 inches from each wall
Custom-size acrylic base, cornerup to 42 by 60 inchesabout 3 inchesCorner installation; the team asks which layout you have so the drain and edges are placed correctly
32 by 60 inch low-threshold base shown on the custom page32 by 60 inches4 inch and 2 inch versionsSame footprint built with two step heights, so state which one you want
Accessible Caregiver Shower Basenot listed3/4 inchBuilt for home care; low, but normally not the ADA roll-in figure
Barrier-free zero threshold basenot listedflush with the floorA wheelchair rolls straight in; ships with a self-adhesive collapsible rubber dam
Site-built mortar-bed pan finished in tilenot listednot listedOnly when the footprint cannot be a rectangle, since Ella makes no angled or curved bases

What the differences mean: the molded pans, standard or custom, arrive as the finished floor, so the installer sets them, connects the drain and finishes the walls, while the site-built pan exists to carry tile and is a separate trade. The threshold column decides who can get in. A 3 inch custom base is a short step-in that is still a step, the 2 inch version of the 32 by 60 footprint is lower, and the barrier-free base is the one to plan around for a wheelchair. A 3/4 inch step and a flush floor can look alike in a product photo, so let the threshold figure on the spec sheet, not the picture, drive the decision.

Why a Molded Pan Is Never Tiled over

The reason a prefab pan and a built pan are not interchangeable is what sits on top. A site-built pan exists to carry tile. An Ella acrylic base is the walking surface itself, and tile, thinset or a waterproofing membrane should not be applied on top of it. Tile needs a rigid, absorbent substrate that mortar bonds to, and acrylic is smooth, so tile laid over it would not bond reliably and could trap water underneath with no path to the drain. Tiling over the pan would also bury the molded slope and threshold that move water to the drain. If you want a tiled look, plan it for the walls above the base. The wall finish comes down over the edge of the base so water runs onto the pan rather than behind it, the same principle as the tile flange on a walk-in tub. Can You Tile Over an Ella Acrylic Shower Base? covers that edge detail, and its advice when the base does not match your design is to choose a different base rather than cover one.

How a Shower Pan Is Created and Set

A site-built pan is created from a mortar bed and finished in tile. A molded Ella pan is created at the factory, so on site the job is to set it: your contractor sets the base, connects the drain to the house waste line and finishes the walls around it. The two installation videos on this page show that work for a low-threshold three-piece shower and for a barrier-free five-piece shower, and the first steps they show are the ones that prevent most problems:

  1. Dry assemble the shower in any clean, dry, open space before it goes into the bathroom. This confirms you received the correct panels and the correct drain location, that the pan and panels are free of damage and defect, and that the panels align when assembled. Take a picture of the assembled unit.
  2. Delay demolition of the existing bathtub area until you are confident the new unit is the correct size and condition, so nobody is left without a working bathroom while waiting on a replacement.
  3. Check the framing pocket against the dimensions on the framing diagrams page of the installation instructions, then check the pocket for square, plumb and level. Adjustments are more common than not.
  4. Hang a plumb bob from the framing at the back wall. If the wall is not plumb, either shim the pan away from the wall or notch the stud, because slight variances show up as out-of-plumb wall panels and uneven lines.
  5. Inspect the subfloor before the pan goes down. The base is made solid by being supported from underneath, not by anything added on top.

The barrier-free video also covers receiving: an adult must be present when the unit arrives to inspect it and note any visible damage on the bill of lading before the driver leaves, and if the unit cannot be inspected on the spot, sign with the words subject to further inspection so concealed damage can still be reported.

What to Settle Before You Order

  • Alcove or corner. The team asks which you have so the drain and edges are placed correctly, so measure the finished opening first.
  • Drain position. Tell the team where your existing drain line sits in the floor. On a standard size the team confirms which drain position matches; on a custom base the drain can go left, right or center but must sit at least 9 inches from each wall, and a drain only 7 inches from the threshold edge is not possible.
  • Threshold. Decide between a low threshold and a barrier-free entry, and on the 32 by 60 footprint say whether you want the 4 inch or the 2 inch version.
  • Walls and accessories. Shower products are sold per item, so a complete shower is the base in your size and drain position, a wall system sized to it, and accessories such as grab bars or a shower door. Ella's wall panels are 98 inches high in a plain white finish.

Who Makes Custom Shower Pans and Bases for Accessible Showers? explains how the base, walls and kits are carried. Standard and custom bases are sold through your Ella dealer or the team at (800) 480-6850, and if you have questions along the way, visit ellasbubbles.com/support.

Video
Chapters in this video
  1. 0:00 Introduction to Low-Threshold Shower Installation This video provides visual guidance for installing a low-threshold 3-piece shower, emphasizing the importance of referring to the installation manual.
  2. 0:24 Dry Assembly and Pre-Installation Checks The installer dry assembles the modular shower to ensure correct panels, drain location, and proper alignment before moving it into the bathroom space.
  3. 1:54 Preparing the Framing Pocket and Subfloor The installer checks the framing pocket for proper sizing, square, plumb, and level, making necessary adjustments and inspecting the subfloor for integrity.
  4. 4:07 Installing the Drain Body and Base Support The installer installs the drain body, prepares the drain to meet local plumbing codes, and applies silicone adhesive for proper support and adhesion of the base.
  5. 5:53 Permanently Installing and Securing the Base The installer permanently positions and levels the shower base, securing it to all available studs and cutting the drain pipe even with the rubber gasket.
  6. 7:22 Installing the Wall Panels and Valve The installer installs the wall panels using a pin and slot system, then installs the valve, connecting the hot and cold water supply lines.
  7. 10:19 Finishing Touches and Accessories The installer caulks all seams, recommends client involvement for accessory placement, and suggests an optional flange trim molding kit for a seamless transition.

Watch: Step-by-Step Low-Threshold Shower Installation for Remodeling | Ella’s Bubbles with chapters and a full transcript.

Video
Chapters in this video
  1. 0:00 Receiving and Inspecting Your Shower The video provides visual guidance for installing a barrier-free five-piece shower, emphasizing the importance of inspecting the unit upon arrival and noting any damage.
  2. 1:32 Dry Assembling Your Modular Shower The installer dry assembles the modular shower in an open space to ensure correct panels, drain location, and proper alignment before moving it to the bathroom.
  3. 3:04 Preparing the Framing Pocket and Subfloor The installer checks the framing pocket for proper sizing, squareness, plumb, and level, making necessary adjustments and inspecting the subfloor for integrity.
  4. 4:05 Installing the Shower Pan and Drain The installer cleans the pocket, dry fits and levels the pan, installs the drain body, and adheres the pan to the subfloor using silicone adhesive and bracing.
  5. 7:40 Assembling and Securing Shower Panels The installer places protection on the floor, caulks the pan ledge, and installs the lower and upper back panels, securing them to the studs.
  6. 8:31 Installing the Valve Wall and Plumbing The installer caulks the pan ledge and vertical back wall seam, sets the panel, drills holes for the valve and supply outlet, and connects the PEX supply lines.
  7. 11:05 Adding Accessories and Finishing Touches The installer marks, drills, and caulks around pilot holes for accessories, then caulks all seams and the front edge of the threshold, recommending a water retainer and shower curtain.

Watch: Barrier-Free 5-Piece Low-Threshold Shower Installation, Complete Tutorial | Ella’s Bubbles with chapters and a full transcript.

Video
Chapters in this video
  1. 0:00 Receiving and Inspecting Your Shower This chapter explains how to receive and inspect your shower unit upon arrival, including what to do if there is damage.
  2. 1:17 Dry Assembling Your Shower This chapter demonstrates how to dry assemble your modular shower to ensure all panels and the drain are correct and undamaged.
  3. 2:49 Preparing the Framing Pocket This chapter shows how to check and adjust the framing pocket for proper sizing, squareness, plumb, and level.
  4. 5:02 Installing the Drain Body This chapter guides you through installing the drain body and preparing the drain to meet local plumbing codes.
  5. 5:44 Permanently Installing the Base This chapter details how to permanently install the shower base, ensuring it is level and properly supported.
  6. 8:12 Installing the Wall Panels This chapter demonstrates installing the wall panels using the pin and slot system, starting with the wall opposite the valve.
  7. 9:13 Installing the Valve and Wall This chapter shows how to install the valve and then the valve wall panel, including connecting the water supply lines.
  8. 11:13 Finishing and Sealing the Shower This chapter covers installing surface mount accessories, caulking all seams, and the option of adding a flange trim molding kit.

Common Questions

What is the difference between a shower pan and a shower base?
Ella uses both names for the same thing: the molded acrylic floor of the shower. It arrives as the finished walking surface, with the slope, threshold and drain molded in, and your contractor sets it, connects the drain and finishes the walls around it.
How deep is a shower pan supposed to be?
Depth on a shower pan means the height of the step-in edge, not how much water it holds. Ella bases run from flush with the floor on a barrier-free base to low thresholds of 2, 3 or 4 inches in the published examples. Drainage comes from the slope molded into the floor, so a lower threshold drains the same way a taller one does.
Can I tile over a prefab acrylic shower pan?
No. The Ella acrylic base is a finished surface, and tile, thinset or a waterproofing membrane should not be applied on top of it. Acrylic does not accept thinset, so tile would not bond reliably and could trap water with no path to the drain. Plan a tiled look for the walls above the base instead.
Can a custom shower pan have an angled or curved edge?
No. Only rectangular sizes are made, from a minimum of 30 by 30 inches up to 44 inches wide by 80 inches long, with a corner maximum of 42 by 60 inches. A footprint that cannot be a rectangle is the one case where a site-built pan comes into play.
How close to the wall can the shower pan drain be placed?
On a custom base the drain can be placed left, right or center, but it must sit at least 9 inches from each wall. A drain only 7 inches from the threshold edge is not possible, even on a custom base. Tell the team where your existing drain line sits so the position can be confirmed before the base is made.
Who installs the shower pan, and does Ella's Bubbles do it?
Ella's Bubbles makes the base and does not install it. Your local contractor sets the base, connects the drain and finishes the walls, following the installation manual and videos. Standard and custom bases are sold through your Ella dealer or the team at (800) 480-6850.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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