Support Center / Door & Seal / Operating the L-Shape Transfer Door: Front Handle, Closing, and Wheelchair Entry
Back to Door & Seal

Operating the L-Shape Transfer Door: Front Handle, Closing, and Wheelchair Entry

Updated September 2026

The L-shape Transfer door on every tub in our wheelchair Transfer family, the Transfer26, Transfer30, Transfer32, Transfer60, and TransferXXL, is an extra-wide outward-swing door with the handle mounted on the front of the door, right where it is easiest to reach from a wheelchair. Turn the handle clockwise to close and lock, counter-clockwise to open. The door opens a full 172 degrees, and a proprietary 2-latch gear and shaft mechanism pulls it onto its seal for a watertight closure, whether the tub is empty or full.

Overhead view of a man seated in an Ella Transfer26 walk-in tub with his wheelchair parked at the rim beside the open L-shape door
The L-shape opening on the Transfer26 lets a bather slide from the chair straight onto the molded seat.

Why the Handle Is on the Front

On our other outward-swing tubs the handle sits on the inside of the tub. The Transfer family moves it to the front face of the door on purpose: a bather transferring from a wheelchair can open and close the door without reaching over or into the tub. The L-shape opening removes the corner post you would otherwise have to clear, so you can slide directly from the chair onto the wide molded seat. The L-shape door also fits over a standard size toilet, clearing a toilet up to 21 inches tall, and needs 36.5 inches of clearance for its swing. Our article on planning floor space for an outward-swing door helps you check the room before delivery, and the Transfer tub entry methods walkthrough shows the transfer itself.

The 2-Latch Gear and Shaft Seal

Video
As the video explains, our U-shape outward door uses a three shaft gear and lock system, and the extra wide L-shape door uses a two shaft gear and lock system. Both handles are easy to engage and disengage: the gears drive tapered pins into the jamb, so light handle effort produces firm, even pressure on the seal all the way around the door. Watch: Benefits of Outward Door Swing Walk-In Tubs with a full transcript.
Advanced Door Locking System for Walk-In Tubs for Maximum Safety
Chapters in this video
  1. 0:00 Outward Swing Door Design The video introduces the robust vault-like design of Ella's Bubbles outward swing walk-in tub doors, featuring oversized tapered pins for a secure seal.
  2. 1:26 Easy Door Operation The video demonstrates how easy it is to close and operate the outward swing door, highlighting the tapered pins that do all the work.
  3. 2:01 Accessibility and Peace of Mind The door is designed for ease of use, even with limited mobility, providing maximum peace of mind that the seal will never leak.

Watch: Advanced Door Locking System for Walk-In Tubs for Maximum Safety: Voted Safest 2020 with chapters and a full transcript.

This dealer explanation compares the outward door lock to a vault: rotating the handle drives the tapered pins into the jamb, and the seal pressure increases as the pins seat. To close, apply gentle pressure to the door and rotate the handle through its full travel; the tapered pins do the work, so very little hand strength is needed, and the seal stays as tight with the tub full as it does empty. If the pins on your door ever stop matching each other, see our guide to Transfer door pin adjustment and the striker plate.

Entering, Bathing, and Exiting

  1. Turn the front handle counter-clockwise and swing the door fully open. If you are transferring, position the wheelchair beside the seat and use the deck and wall-mounted grab bars.
  2. Transfer or step onto the seat.
  3. Close the door and turn the handle clockwise until it is fully locked. If you can, close the door while standing; it can be closed seated but is more difficult.
  4. Fill and enjoy your bath.
  5. Afterward, open the drains and wait for the tub to empty completely. The drain openers on Transfer tubs have extension handles so they are easy to reach: handle facing up means the drain is open. Turn drain handles clockwise to open and counter-clockwise to close, and do not fill the tub above the center of the drain handle.
  6. Only when the tub is fully drained, turn the door handle counter-clockwise and swing the door open to exit. Do not open the door unless the tub is fully drained.

Outward Doors at a Glance

Video

Both of our outward door styles, U-shape and L-shape, offer the easiest, most convenient way to enter a walk-in tub, especially from a wheelchair, because they require no knee clearance. The warm, soft-to-the-touch acrylic surface makes entry and exit a breeze. If you are still choosing between door styles, our guide to Ella door styles by model lays them all out. Watch: Outswing Walk-In Tub Doors: Safer, Easier Entry u2705 #bathroomsafety #walkintubs #walkintub with a full transcript.

Your Model at a Glance

ModelTub sizeSeat width
Transfer2626" x 52" x 40"19"
Transfer3030" x 52" x 40"22"
Transfer3232" x 52" x 40"24"
Transfer6029.5" x 60" x 40"22"
TransferXXL36" x 55" x 40"29"

One owner's manual covers all five Transfer models, so the manual you download from any Transfer product page applies to your tub. Some older schematic PDFs print the largest model as XXXL; there is no XXXL model, and those drawings apply to the TransferXXL. The Transfer tub family guide compares the five models in more detail.

Ella Transfer60 walk-in tub with the L-shape door open showing the built-in seat, hydro jets, and grab bar
The Transfer60 is the full-length member of the family and needs no extension panel in a 60 inch alcove.

Care Notes

  • Keep the door open when the tub is not in use to preserve the gasket. Cleaning and reseating steps are in our door seal care guide.
  • The door supports its own weight only. Please do not lean on it during transfers; the grab bars are positioned for exactly that support, and keeping weight off the door protects both the seal and its warranty.
  • A door that starts to rub the frame or needs extra force to close is almost always a leveling issue, not a door fault. Have the leveling legs re-checked before anything else.

Common Questions

Which way does the Transfer door handle turn?
To close and lock the L-shape Transfer door, turn the handle clockwise. To open the door, turn the handle counter-clockwise. The handle is specifically mounted on the front face of the door, making it easy to reach from a wheelchair without needing to lean over or into the tub.
How much room does the L-shape door need to swing?
The L-shape Transfer door opens a full 172 degrees and requires 36.5 inches of clearance for its swing. Its unique L-shape design allows it to clear a standard toilet up to 21 inches tall. You can review our guide on planning floor space for an outward-swing door to ensure your room has adequate clearance before delivery.
Can the door be opened while the tub is full?
No, the L-shape Transfer door should never be opened until the tub has drained completely. Since it is an outward-swing door, opening it with water inside would release that water into the bathroom. Always wait for the tub to be fully drained before turning the door handle counter-clockwise and swinging the door open to exit.
How wide is the Transfer door opening?
The opening is extra wide by design so a bather can transfer sideways onto the seat, and seat widths range from 19 inches on the Transfer26 to 29 inches on the TransferXXL. For the exact door opening on your model, check the spec sheet on the product page's Downloads tab or ask the team.
Does the Transfer door have a glass panel?
No, the L-shape Transfer door is a solid aluminum L-shape door and does not feature a glass panel. This design offers privacy and simplicity, which some households prefer. The door's robust vault-like design features oversized tapered pins for a secure, watertight seal.
Is the door hard to close for someone with limited hand strength?
The tapered pins are designed so the first part of the handle travel needs only light pressure and the mechanism does the compressing. If a door has become noticeably harder to close than it used to be, have the leveling legs checked.
Is there a way to keep a confused bather from opening the door mid-bath?
There is no factory lock-out mechanism on the L-shape Transfer door handle to prevent a bather from opening it mid-bath. This is an important consideration to discuss with the Ella's Bubbles team before deciding on a tub. Our article on the door and accidental opening covers various options families have used to address this concern.
Does one manual cover all Transfer models?
Yes, one owner's manual covers all five Transfer models: the Transfer26, Transfer30, Transfer32, Transfer60, and TransferXXL. This manual can be downloaded from any Transfer product page on the Ella's Bubbles website. If you encounter older schematic PDFs that print the largest model as XXXL, please note there is no XXXL model, and those drawings apply to the TransferXXL.

Still Need Help?

Our team is always happy to walk you through it. Open a ticket at ellasbubbles.com/support with your model and serial number, or call (800) 480-6850, and we will take it from there.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

Did this solve your question?

If not, open a ticket and our team will pick it up from here.

Open a Support Ticket