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Support Center / Door & Seal / Operating the L-Shape Transfer Door: Front Handle, Closing, and Wheelchair Entry

Operating the L-Shape Transfer Door: Front Handle, Closing, and Wheelchair Entry

Updated September 2026

The L-shape Transfer door on every tub in our wheelchair Transfer family, the Transfer26, Transfer30, Transfer32, Transfer60, and TransferXXL, is an extra-wide outward-swing door with the handle mounted on the front of the door, right where it is easiest to reach from a wheelchair. Turn the handle clockwise to close and lock, counter-clockwise to open. The door opens a full 172 degrees, and a proprietary 2-latch gear and shaft mechanism pulls it onto its seal for a watertight closure, whether the tub is empty or full.

Overhead view of a man seated in an Ella Transfer26 walk-in tub with his wheelchair parked at the rim beside the open L-shape door
The L-shape opening on the Transfer26 lets a bather slide from the chair straight onto the molded seat.

Why the Handle Is on the Front

On our other outward-swing tubs the handle sits on the inside of the tub. The Transfer family moves it to the front face of the door on purpose: a bather transferring from a wheelchair can open and close the door without reaching over or into the tub. The L-shape opening removes the corner post you would otherwise have to clear, so you can slide directly from the chair onto the wide molded seat. The L-shape door also fits over a standard size toilet, clearing a toilet up to 21 inches tall, and needs 36.5 inches of clearance for its swing. Our article on planning floor space for an outward-swing door helps you check the room before delivery, and the Transfer tub entry methods walkthrough shows the transfer itself.

The 2-Latch Gear and Shaft Seal

As the video explains, our U-shape outward door uses a three shaft gear and lock system, and the extra wide L-shape door uses a two shaft gear and lock system. Both handles are easy to engage and disengage: the gears drive tapered pins into the jamb, so light handle effort produces firm, even pressure on the seal all the way around the door.

This dealer explanation compares the outward door lock to a vault: rotating the handle drives the tapered pins into the jamb, and the seal pressure increases as the pins seat. To close, apply gentle pressure to the door and rotate the handle through its full travel; the tapered pins do the work, so very little hand strength is needed, and the seal stays as tight with the tub full as it does empty. If the pins on your door ever stop matching each other, see our guide to Transfer door pin adjustment and the striker plate.

Entering, Bathing, and Exiting

  1. Turn the front handle counter-clockwise and swing the door fully open. If you are transferring, position the wheelchair beside the seat and use the deck and wall-mounted grab bars.
  2. Transfer or step onto the seat.
  3. Close the door and turn the handle clockwise until it is fully locked. If you can, close the door while standing; it can be closed seated but is more difficult.
  4. Fill and enjoy your bath.
  5. Afterward, open the drains and wait for the tub to empty completely. The drain openers on Transfer tubs have extension handles so they are easy to reach: handle facing up means the drain is open. Turn drain handles clockwise to open and counter-clockwise to close, and do not fill the tub above the center of the drain handle.
  6. Only when the tub is fully drained, turn the door handle counter-clockwise and swing the door open to exit. Do not open the door unless the tub is fully drained.

Outward Doors at a Glance

Both of our outward door styles, U-shape and L-shape, offer the easiest, most convenient way to enter a walk-in tub, especially from a wheelchair, because they require no knee clearance. The warm, soft-to-the-touch acrylic surface makes entry and exit a breeze. If you are still choosing between door styles, our guide to Ella door styles by model lays them all out.

Your Model at a Glance

ModelTub sizeSeat width
Transfer2626" x 52" x 40"19"
Transfer3030" x 52" x 40"22"
Transfer3232" x 52" x 40"24"
Transfer6029.5" x 60" x 40"22"
TransferXXL36" x 55" x 40"29"

One owner's manual covers all five Transfer models, so the manual you download from any Transfer product page applies to your tub. Some older schematic PDFs print the largest model as XXXL; there is no XXXL model, and those drawings apply to the TransferXXL. The Transfer tub family guide compares the five models in more detail.

Ella Transfer60 walk-in tub with the L-shape door open showing the built-in seat, hydro jets, and grab bar
The Transfer60 is the full-length member of the family and needs no extension panel in a 60 inch alcove.

Care Notes

  • Keep the door open when the tub is not in use to preserve the gasket. Cleaning and reseating steps are in our door seal care guide.
  • The door supports its own weight only. Please do not lean on it during transfers; the grab bars are positioned for exactly that support, and keeping weight off the door protects both the seal and its warranty.
  • A door that starts to rub the frame or needs extra force to close is almost always a leveling issue, not a door fault. Have the leveling legs re-checked before anything else.

Common Questions

Which way does the Transfer door handle turn?
Turn the handle clockwise to close and lock the door, and counter-clockwise to open it. The handle is mounted on the front face of the door, rather than inside the tub, so a bather can reach it from a wheelchair without leaning over or into the tub.
How much room does the L-shape door need to swing?
The L-shape door opens a full 172 degrees and needs 36.5 inches of clearance in front of the tub for its swing. It is shaped to fit over a standard size toilet, clearing a toilet up to 21 inches tall. Our article on planning floor space for an outward-swing door, linked above, helps you confirm the room before delivery.
Can the door be opened while the tub is full?
No. The door should never be opened until the tub has drained completely, and the drain openers on Transfer tubs are fitted with extension handles so they are easy to reach from the seat. Because the door swings outward, opening it with water inside would release that water into the bathroom. Wait until the tub is fully drained, then turn the handle counter-clockwise to open.
How wide is the Transfer door opening?
The opening is extra wide by design so that a bather can transfer sideways from a wheelchair onto the molded seat, and the L-shape removes the corner post you would otherwise have to clear. Seat widths range from 19 inches on the Transfer26 to 29 inches on the TransferXXL, which gives a sense of how the models scale. For the exact door opening on your model, check the spec sheet on the product page's Downloads tab, or contact the team at (800) 480-6850 with your model name and they will confirm the measurement.
Does the Transfer door have a glass panel?
No. The Transfer door is a solid L-shape door with no glass panel, which some households prefer for privacy and for its simplicity. The handle is on the front face of the door, and the door locks with the 2-latch gear and shaft mechanism described above.
Is the door hard to close for someone with limited hand strength?
The door was designed with limited strength in mind. The tapered pins are arranged so the first part of the handle travel needs only light pressure, and the gear and shaft mechanism does the compressing as you continue to turn the handle. If a door has become noticeably harder to close than it used to be, that is almost always a leveling issue rather than a door fault, so have the leveling legs checked before anything else.
Is there a way to keep a confused bather from opening the door mid-bath?
This concern comes up often for families caring for a bather with dementia, and it deserves a careful answer for your specific tub. Please contact the team at ellasbubbles.com/support or (800) 480-6850 with your model and serial number, and they will go over the options available for your door before you decide on anything. Our linked article on the door and accidental opening also describes what other families have done.
Does one manual cover all Transfer models?
Yes. One owner's manual covers the Transfer26, Transfer30, Transfer32, Transfer60, and TransferXXL, so the manual you download from any Transfer product page applies to your tub. Some older schematic PDFs label the largest model as XXXL; there is no XXXL model, and those drawings apply to the TransferXXL.

Still Need Help?

Our team is always happy to walk you through it. Open a ticket at ellasbubbles.com/support with your model and serial number, or call (800) 480-6850, and we will take it from there.

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