Hydro massage vs air massage: Ella walk-in tubs offer two different massage systems, and they work in very different ways. The hydro massage system uses a water pump to recirculate your bath water through strategically placed water jets, giving you a deep, targeted massage for the back, hips, legs, and feet. The air massage system uses a separate three speed air blower to push air through many small jets in the seat and floor, surrounding you with a gentle, effervescent, full body bubble massage. Many tubs are configured with both systems, and you are welcome to run them together for a full spa experience.
Hydro Massage: Powerful, Targeted Water Jets
Hydro massage jets on the wall of a Royal, with the LED light beside them.
When you press the hydro button, the water pump draws water from the tub and pushes it back through the hydro jets. Three things happen automatically along the way:
The in-line water heater turns on with the pump and helps maintain your bath temperature while the hydro massage runs. It maintains warmth only; it does not heat cold water.
The ozone sterilization system runs with the hydro pump to keep the water system fresh and sanitary. When the ozone generator is running by itself it makes a light humming noise, which is completely normal.
The intensity control dial lets you fine tune the jet strength. The dial is an air control connected by a hose, not an electrical switch. Turning it up allows more air into the jet stream for a stronger feel, and turning it down reduces the air for a softer stream.
Important: only turn on the hydro massage after the water level is 2 inches above the highest jets. Running a water pump without enough water can permanently damage it. Our water level article gives the fill level for every system.
This short clip shows the intensity dial in use. Every hydro massage tub has one; turning it up adds air to the jet stream for a stronger flow and turning it down gives a gentler flow, all the way to barely perceptible. If the dial ever feels stiff or an individual jet needs aiming, see adjusting jet pressure and a stiff intensity dial.
Many models can also be ordered with Ella's exclusive independent foot massage, a separate pump with its own control button and its own intensity dial that drives dedicated foot and calf jets. Because it is independent, there is no need to fill the whole tub. Simply fill the foot well to just below the seat and just above the calf jets, touch the foot massage button, and enjoy a hydro foot massage any day, even without a full bath.
Air Massage: Three Speed, Full Body Bubbles
Air jets in the footwell floor of an Elite, seen underwater.
The air massage system blows air through its own set of jets, placed where no one else puts them, including hip jets, foot jets, and even bidet jets. The video below shows how the buttons work, and the steps are written out underneath.
Chapters in this video
0:00Getting Started With Your TubThe video begins by showing how to safely enter the walk-in tub and secure the door.
0:18Understanding the Control ButtonsThe various function buttons for the LED light, air massage, and hydro massage are explained.
0:45Filling the Tub and Foot MassageInstructions are provided for filling the tub using the Fast Fill faucet and activating the independent foot massage.
1:54Full Body Soak and Air MassageThe video demonstrates how to fill the tub for a full body soak and activate the air and hydro massage pumps.
3:01Auto Purge System ExplainedThe automatic Purge system is explained, detailing its function and operation after the pumps are turned off.
4:09Hand Shower and Swivel TrayThe multi-function hand shower and the 360-degree swivel tray are demonstrated.
4:51LED Chromotherapy LightThe operation of the LED light chromotherapy button is shown, including color selection and turning it off.
Push the air massage button gently once for high speed.
A second gentle push gives you medium speed.
A third touch gives you low speed.
A fourth touch shuts the system off. Some control box configurations also include a wave setting that cycles the intensity up and down before the next press turns the system off.
There is no need to push the buttons hard or deep. Pushing too hard may damage the internal mechanism. For bathers with arthritis or limited mobility, a gentle push with the palm of the hand works just as well. After you finish using the air massage, the system runs a short automatic Auto-Purge cycle about 20 minutes later to dry out the air lines. This is normal and is covered in its own article.
How the Two Systems Compare
Feature
Hydro massage
Air massage
What moves
Bath water, recirculated by a water pump
Air, pushed by a three speed blower
Feel
Deep, targeted, adjustable water jets
Gentle, effervescent, full body bubbles
Adjustment
Intensity control dial (air control on a hose)
Three speeds by button press
Runs with it
In-line water heater and ozone sterilization
Auto-Purge self drying cycle after use
Water level needed
2 inches above the highest jets
Fill past the jets before running pumps
Exact jet counts depend on the model and jetting package. A few examples from the published spec sheets:
Model
Hydro jets
Air jets
Standard
18 hydro
Hydro platform
Elite
16 (10 seat + 6 foot)
16 (8 seat + 8 foot)
Royal
16 (10 seat + 6 foot)
15 (7 seat + 8 foot)
Capri
15 (9 seat + 6 foot)
14 (8 seat + 6 foot)
Ultimate
11 seat + 2 calf + 4 foot
17 (9 seat + 8 foot)
Your own tub's spec sheet, available on its product page under the Downloads tab, lists the exact configuration you ordered, and our jet counts by model and package article collects every model. This overview of the jetting options shows both systems in action:
Chapters in this video
0:00Designing Your Walk-In TubThe video introduces the customization options available for Ella's Bubbles walk-in tubs, emphasizing the detailed website for choices.
0:16Jetting Packages and FeaturesDifferent jetting packages are offered based on tub style and size, including air massage, hydro massage, and MicroBubble therapy.
1:07Exclusive Features and TherapiesMany tubs offer an independent foot massage feature, LED chromotherapy, and various ways to configure jetting packages.
1:31Additional Accessories and ComfortsCustomers can add heated seats, different control buttons, headrests, seat cushions, and a four-fold glass screen.
1:54Shower and Aroma Therapy OptionsThe video shows how to add a rain head shower column and the luxury of aroma therapy to the walk-in tub.
As the video explains, the three speed air massage and the dynamic hydro massage with in-line water heater and intensity control dial turn your tub into a personal spa, Auto-Purge clears moisture from the air system after bathing to keep it mold and mildew free, and eco friendly ozone sterilization works with your hydro system to keep it fresh for every use. Watch: Customize Your Walk-In Tub: Jetting Options & Accessories with chapters and a full transcript.
Chapters in this video
0:00Standard Walk-In Tub FeaturesThe video introduces the essential standard features of Ella's Bubbles walk-in tubs, including water and air massage therapy.
0:39Optional Custom Bathtub FeaturesThe video highlights optional features like a heated seat and MicroBubble therapy, allowing customers to customize their walk-in tub.
1:34Advanced Water System FeaturesThe video explains the benefits of the ozone generator and inline heater, which are standard in Ella's Bubbles water jet systems.
2:51Comparing Other Bathtub OptionsThe video contrasts Ella's Bubbles features with other manufacturers' tubs, showing their limited and basic offerings.
In this dealer walkthrough, water massage is described as targeting muscle and joint pain while air massage moves the water for a gentler, cleansing effect. It also covers the options that ride along with each package: the heated seat, microbubble therapy on its own separate pump, and the chromatherapy light, plus the ozone generator and in-line heater that come standard with hydro. If you are still choosing, our guide to which therapy combinations fit which tub shows what each model can carry.
Which is better for arthritis or muscle pain, hydro or air?
Hydro is the deeper, stronger massage and its pressure can be dialed down to very gentle; air is softer and surrounds the whole body. Many customers with arthritis choose hydro with the dial, and hydro plus independent foot massage for legs and feet. Follow your physician's advice about heat and soaking.
When does the ozone generator run?
The ozone sterilization system runs automatically whenever the hydro massage water pump runs. Its purpose is to keep the water system fresh and sanitary by killing bacteria and mold inside the plumbing. When the ozone generator is running by itself, it makes a light humming noise, which is completely normal.
Does the in-line heater raise the water temperature?
No, the in-line water heater does not raise the water temperature or heat cold water. It turns on with the hydro pump and helps maintain your bath temperature while the hydro massage runs. This ensures the water stays warm as it recirculates through the hydro jets.
How do I use the hydro intensity dial?
To use the hydro intensity dial, turn it up to allow more air into the jet stream for a stronger feel, and turn it down to reduce the air for a softer stream, all the way to barely perceptible. This dial is an air control connected by a hose, not an electrical switch. If the dial does nothing, you should check the hose connection at the hydro pump.
Does the air massage have a heater?
No, the air massage system does not have a heater. Only the hydro massage loop includes an in-line water heater to maintain bath temperature. The air blower simply pushes air through the air jets in the seat and floor for a gentle, effervescent, full body bubble massage.
Can I run hydro and air at the same time?
Yes, you can run both the hydro massage and air massage systems at the same time. Each system has its own separate pump, allowing you to run them together for a full spa experience. Ensure the water level is at least 2 inches above the highest hydro jets and covers every air jet before activating both systems.
Can I turn off just the upper or seat jets?
Not on a standard hydro system; the upper jets run whenever the hydro pump runs unless your tub has the independent foot massage option, which puts the foot jets on their own pump. Individual hydro jets can be aimed, and the dial sets the overall strength.
Can I add air jets to my hydro tub later?
No, you cannot add air jets to a hydro-only tub later. Air jets and their three-speed air blower are plumbed into the tub's shell at the factory during manufacturing. Therefore, a hydro-only tub cannot be converted to include an air massage system after purchase; you must choose the full package you want when ordering.
Can I fill the tub only partway and run the air massage?
No, you cannot fill the tub only partway and run the air massage system. Every air jet in the seat and floor must be completely submerged under water before the air blower starts. A partial fill only works for the independent foot massage, which has dedicated foot and calf jets and its own pump. For the full air massage, you must fill the tub to the level specified in the water level article before pressing the Air button.
Which is louder, the hydro pump or the air blower?
Both the hydro pump and the air blower make a steady motor sound during operation, and the ozone generator hums softly when it runs. If you notice a new rattle, grinding, or squeal, it is worth reporting through a support ticket with a short video of the sound. This can help diagnose any potential issues.
What does ozone sterilization mean, and do I still need bleach in the lines?
Ozone injects a small amount of ozone into the hydro jets to kill bacteria and mold inside the plumbing. It runs automatically whenever the hydro pump runs, so no bleach goes into the lines; bleach also damages acrylic. The monthly vinegar flush remains the maintenance step.
Does the chromatherapy light have a health benefit?
The chromotherapy light is a color-changing LED feature designed for relaxation and atmosphere within the tub. It has no other function or health benefit. You can leave the chromotherapy light off without affecting any other system or therapy in your walk-in tub.
How do I stop the bubbles when I am ready to drain the tub?
Press each water button once to switch its pump off, and press the air button until the blower stops. If bubbling continues while the water level drops, a pump is running dry, which should be stopped right away because jets must never run with the water below them. The air system will purge itself later on its own timer.
Are the foot jets in a hydro package air jets or water jets?
The foot jets in a hydro massage package are water jets, not air jets. In every hydro package, the lower jets, including those for the feet, are fed by the hydro massage water pump. The true air jets are distinct and sit in the floor and seat of the tub, only coming with an air massage package.
How does the heated seat and back option work in an Ella walk-in tub?
The heated seat and back option uses a heating pad installed underneath the seat. This pad warms the bather by heating through the tub's acrylic surface rather than heating the bathwater itself. It works independently of the hydro and air massage systems.
How many hydro and air massage jets does the Transfer 60 walk-in tub have?
The Transfer 60 model with air plus hydro therapy includes 13 hydro jets, split between 7 upper and 6 lower positions, paired with an inline heater. It also includes 17 air jets, with 11 upper and 6 lower, along with an auto purge feature that clears moisture from the air system after use.
Does the Transfer 60 walk-in tub include LED chromotherapy lighting as standard?
Yes, LED chromotherapy lighting is a standard feature on the Transfer 60 model. This color-changing light is included for relaxation and atmosphere without needing to be added as an extra option.
Does microbubble therapy run on its own pump separate from hydro and air massage?
Yes, microbubble hydro massage operates on its own separate pump, distinct from the hydro massage and air massage systems. This allows it to function as its own dedicated therapy option on tubs equipped with it.
Is a heated seat and back option available on Ella walk-in tubs?
Yes, Ella's Bubbles offers a heated seat and back as an optional feature you can add to your walk-in tub. This is separate from the hydro and air massage systems and provides added warmth while you soak. Check your tub's spec sheet under the Downloads tab on its product page to confirm whether your model includes this option.
How do I turn the heated seat and back feature on or off?
The heated seat and back feature can simply be turned on when you want added warmth and turned off when you are finished using it. It operates independently from the hydro and air massage systems, so using it does not require running either pump. Refer to your tub's control panel for the exact location of this control.
How many massage therapy options does Ella's Bubbles offer for its walk-in tubs?
Ella's Bubbles offers four different therapy options: hydro jets on their own, air massage on their own, air combined with hydro, and hydro combined with the independent foot massage. Each combination gives you a different massage experience, from deep targeted water jets to gentle full body bubbles. Your tub's spec sheet lists which therapy options are included with your specific model.
What does microbubble therapy do in an Ella walk-in tub?
Microbubble therapy uses water with pressurized air pushed through a single jet, and it is designed for exfoliation and skin therapy. It is an optional feature that runs on its own separate pump. Your Ella dealer or the team at (800) 480-6850 can confirm which models can carry it.
What does the heated seat and back option actually warm?
The heated seat and back option heats the acrylic of the seat and back, not the bath water. It keeps the seat comfortable while you wait for the tub to fill, and it does not change the water temperature. It is an optional add-on.
How long does the Auto-Purge cycle run after my air massage?
Auto-Purge starts automatically 20 minutes after the air pump is turned off and runs for 120 seconds to blow residual water out of the air lines. It is fully automatic and cannot be stopped. It is also normal if it starts while you are still in the tub.
How many hydro jets and air jets does the Ella Front Entry model have?
The Ella Front Entry model includes 13 hydro jets and 16 air jets, giving you both massage systems in one tub. Together they combine the deep, targeted feel of hydro massage with the gentle, full body bubbles of air massage.
Does the heated seat and back feature warm the bath water?
No, the heated seat and back feature does not heat your bath water. Instead, it takes the chill out of the acrylic surface while the tub is filling, so the seat feels comfortably warm rather than cold against your skin.
How long does it take for a walk-in tub to drain?
A standard size Ella walk-in tub takes about 80 seconds to drain. Smaller tub models also drain quickly, emptying in under two minutes.
Does adding more therapy options change the size of tub I need?
Yes, choosing more therapy options can mean you need a larger tub. This is because the pumps and equipment for each added therapy are stored underneath the seat, so more therapies require more space beneath it.
What four therapy options does Ella's Bubbles offer?
Ella's Bubbles offers four therapy options: hydromassage, air massage, independent hydrofoot massage, and microbubbles. Hydromassage pushes water through jets for the back, hips, feet, and calves. Air massage releases gentle air bubbles through the floor and seat for circulation and relaxation. Which options are available depends on the model you choose.
What does microbubble therapy do for your skin?
Microbubble therapy is beneficial for the skin, helps exfoliate, and leaves skin soft and moisturized. It is one of the four therapy options Ella's Bubbles offers. Your Ella dealer can help you choose which therapies suit your needs.
Do the massage therapies need an electrical outlet?
Yes, therapies like hydromassage, air massage, microbubble, and hydro foot require electrical outlets. Plan for this when preparing the installation space. Your Ella dealer or the team at (800) 480-6850 can help you confirm what your chosen configuration needs.
Can a heated seat and back be added to my Ella walk-in tub?
Yes, heated seat and back options are available for Ella walk-in tubs. A heated seat and back can be installed on a separate line and changed later. Your Ella dealer can help you decide whether to include it with your order.
What does the heated seat and back pad do in my walk-in tub?
Heated seat and back pads are installed underneath the seat to remove the chill from the acrylic surface while the tub is filling. This helps your first moments in the tub feel warm and welcoming. Your Ella dealer or the team at (800) 480-6850 can confirm which options are available for your model.
What temperature does the hydro in-line water heater maintain?
The built-in in-line water heater sustains your bath water temperature up to 100 degrees Fahrenheit while the hydro massage runs. It is designed to maintain warmth only and does not reheat cold water. Fill with water at a comfortable temperature to start.
What therapy options are available on Ella walk-in tubs?
Ella offers four therapy options: hydro massage, air massage, independent hydro foot massage, and micro bubbles. Which ones you can choose depends on the model and jetting package, so check the spec sheet for your tub or ask your Ella dealer or the team at (800) 480-6850.
Is hydro massage good for joint and muscle pain?
Yes, hydro massage is well suited to joint and muscle pain because its water jets give a deep, targeted massage. You can fine tune the strength with the intensity dial. Follow your physician's advice about heat and soaking.
Can I get a heated seat and back on my Ella walk-in tub?
Yes, a heated seat and back is available as an additional option on Ella walk-in tubs. It is chosen when you order, so ask your Ella dealer about it at that time or call (800) 480-6850.
What does the odor purge do on an air plus hydro tub?
The odor purge is a self-cleaning feature that removes moisture and water from the jets and pipes after your bath. Clearing that moisture helps prevent mold buildup. Air plus hydro tubs also include an in-line heater to maintain water temperature and ozone sterilization to keep the water system fresh.
What jet options can I choose for my Ella walk-in tub?
Ella's Bubbles offers five jet options: no jets, hydro jets, air jets, and combinations of hydro and air jets, including the dual jet system. Your Ella dealer can help you match the right option to your tub and your comfort needs. Your tub's spec sheet lists the exact configuration you ordered.
Does the Ella Flow tub have an independent foot massage?
The Ella Flow tub has hydro massage but does not include the independent foot massage. If separate foot and calf jets matter to you, your Ella dealer or the team at (800) 480-6850 can point you to models that offer that option.
What does microbubble therapy do in a walk-in tub?
Microbubble therapy releases millions of tiny microbubbles into the bath water. It is an optional therapy that runs on its own separate pump, alongside the other options that come with a package. Your Ella dealer can confirm which models can carry it.
Can an Ella walk-in tub be ordered without any jets at all?
Yes, Ella walk-in tubs can be ordered as a soaker with no jets. A soaker gives you the safe, comfortable walk-in bathing experience without a hydro or air massage system. Your Ella dealer or the team at (800) 480-6850 can help you choose the configuration that fits you.
Does the ozone generator ever need to be refilled?
No, the ozone generator does not require refilling. It is part of the hydro massage system and cleans the lines of any water, which helps prevent mildew. It simply works along with the hydro pump each time you run your hydro massage.
Does the air massage system clear water out of its lines after I bathe?
Yes, the air massage system has an automatic purge. It sprays out any water that sits in the air lines after your bath, which helps keep the lines dry and fresh. This happens on its own, so there is nothing you need to do.
Does the Transfer family have one set jet count for every model?
No, the jet count for the Transfer30, Transfer32, Transfer60 and TransferXXL depends on the therapy package you choose. Hydro Massage and Hydro plus Independent Hydro Foot Massage have 22 hydro jets (16 seat and upper plus 6 foot). Hydro plus Air Massage has 17 air jets (11 seat jets, 2 of them bidet jets, plus 6 foot jets) and 11 hydro jets (5 back plus 6 foot), and a soaker has no jets.
Does the 30x52 inch economy walk-in tub have air jets?
No, the 30x52 inch economy model has water jets only and does not include air jets. It does include a hydromassage in-line water heater. Your Ella dealer or the team at (800) 480-6850 can help you compare it with models that offer air massage.
Can I choose a walk-in tub for soaking only, with no jets to clean?
Yes, the Transfer family (Transfer30, Transfer32, Transfer60 and TransferXXL) offers a Soaker configuration with no jets. The jet count in this family depends on the therapy package you choose. Your Ella dealer can confirm which configuration fits your needs.
Can I add microbubbles to the Escape walk-in tub?
Yes, the Escape walk-in tub can include microbubbles as an add-on option. Microbubble therapy runs on its own separate pump. Ask your Ella dealer to include it when you place your order.
Are heated seats and backs available for Ella walk-in tubs?
Yes, heated seats and backs are an optional add-on for walk-in tubs. They can be combined with the jetting and therapy packages that your chosen model supports. Your Ella dealer can confirm the options available for your model.
What therapy options are available in Ella walk-in tubs?
Ella's Bubbles walk-in tubs offer four therapies: hydromassage, independent hydro foot massage, air massage, and microbubbles. Hydromassage uses water jets on the back, hips, feet, or calves, and the independent hydro foot massage lets you enjoy a foot massage without filling the entire tub. Some tubs can accommodate two or three therapy options, depending on the model.
What is microbubble therapy in an Ella walk-in tub?
Microbubble therapy mixes water with pressurized air and pushes it through one jet. It helps exfoliate the skin and leaves it soft and moisturized. Your Ella dealer can help you confirm which models can carry it.
Does the Deluxe walk-in tub come with both air and hydro massage?
Yes, the Deluxe comes with air and hydro, or with air, hydro, and hydro foot therapy, so it carries two or three therapies. Your Ella dealer or the team at (800) 480-6850 can help you choose the combination that fits you.
Which Ella walk-in tub can be ordered with hydro massage only?
The Petite Elite can be ordered with hydro-only therapy. This is a popular choice for bathers who want the jets for relief from arthritis and similar aches. Your Ella dealer can confirm the details for your configuration.
Where is the rain shower located on a walk-in tub, and do I still have the hand shower?
On an Ella walk-in tub the rain shower is typically located on the wall side where the hand shower is. The hand shower remains available, so you can use either one. Your Ella dealer or the team at (800) 480-6850 can help you choose the shower setup that suits your bathroom.
Can a walk-in tub include a small headrest pillow and a glass screen?
Yes, Ella walk-in tubs can feature a small headrest pillow for extra comfort while you soak. A four-fold glass screen is also available for tubs with a shower. Your Ella dealer can confirm which options fit your model.
Still need help? Open a ticket at ellasbubbles.com/support or call (800) 480-6850 and our team will be glad to walk through it with you.
About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.