Are Ella Walk-In Tubs CSA or cUPC Certified for Canadian Codes?

Yes on the CSA side. Every Ella walk-in tub is built to conform to CSA Standard C22.2 No. 218.2, the Canadian standard for hydromassage bathtub equipment, alongside UL Standard 1795, the pumps, in-line heaters and other electrical components inside are ETL certified and marked, and Ella faucets list CSA B125.1 while the HoistAssist lists CSA B45.5 and cETL. Ella's published conformance wording names those CSA standards rather than a cUPC listing, so if your plumbing inspector asks for cUPC specifically, call the team at (800) 480-6850 with your model and faucet package before the inspection, and keep Safety Certifications on Ella Tubs and Faucets: UL, ETL, CSA and IAPMO Marks, Where the Label Is, and What They Mean for Canada handy for the full list of marks.

CSA and CUPC Are Two Different Questions

CSA Group is the laboratory that publishes the Canadian standards themselves, which is why a Canadian inspector so often asks for a CSA number rather than a mark from another laboratory. Three CSA standards appear in Ella documents, and each covers a different part of the installation. CSA C22.2 No. 218.2 covers the tub as hydromassage equipment, CSA B125.1 covers faucets, and CSA B45.5 covers plumbing fixtures. When the team answers a Canadian customer whose inspector has asked, the standard wording is: "Conforms to UL STD 1795 Hydro Massage Tub and CSA STD C22.2 No. 218.2." Conforms to means the tub was designed and built to meet the named standard, and it is the wording Ella uses for the whole tub. Certified is the word used for the ETL marked components, which carry the mark and can be traced in the laboratory's public directory. What Is the Difference Between ETL Listed and CSA Certified? explains why those two words describe the same kind of assurance from two different laboratories.

cUPC is the part of the question the paperwork does not answer. The conformance wording Ella publishes for its tubs, faucets and the HoistAssist names UL, ETL and CSA standards, and cUPC does not appear in it. That is not a statement either way about your installation. It simply means the documents the team hands to inspectors are built around the CSA and UL numbers above. If your plumbing inspector names cUPC specifically, ask the team for the conformance details for your exact model and faucet before the inspection date, so nothing is held up on site.

Which Standard Covers Which Part of an Ella Installation

What the table means for your bathroom is that the electrical inspection and the plumbing inspection can be answered separately. The electrical inspector wants the C22.2 No. 218.2 line for the tub and the ETL marks on the pump, heater and other components, all of which are inside the tub and marked. The plumbing inspector wants the faucet standard, which is CSA B125.1 on an Ella faucet, and if a HoistAssist is part of the order, the B45.5 fixture standard and the cETL mark on its sheet. Only the cUPC question needs a call before the inspection, because it is not covered by the standard wording.

What to Hand a Canadian Inspector

The listing information an inspector wants to see is printed on the label inside the tub itself. That label sits inside the access panel on the front apron, on the seat side next to the door, and it carries the listing information together with the model and the serial number. Take a clear photo of the whole label before the tub is installed and the apron goes on, so you can send it to the inspector or the team without opening the panel later. Ella tubs can also be looked up on the UL website, which is the public directory an inspector uses to confirm a listing. What a UL, ETL or CSA Listing Covers and How to Read the Label on a Walk-In Tub goes through the label line by line, including which laboratory stands behind each mark.

1. Quote the standard wording: Conforms to UL STD 1795 Hydro Massage Tub and CSA STD C22.2 No. 218.2.
2. Photograph the label inside the access panel with the model and serial number readable.
3. Give the plumbing inspector the faucet standard, CSA B125.1, and the HoistAssist standards if one is installed.
4. If cUPC or any other specific listing is requested, call the team with your model and faucet package before the inspection.

Electrical Code on the Canadian Side

Certification marks describe the equipment. They do not replace a licensed electrician or your local code, and they do not change the wiring rules. Ella tubs are built for North American 120 volt, 60 Hz service, and the rules are the same in Canada as in the United States. Every jetted tub must have its own dedicated GFCI protected outlet or GFCI protected circuit breaker, the tub cannot share a circuit with any other appliance, and the breaker box must provide the amperage value appropriate to the number and type of components in your tub. The grounding video on this page shows the other point an electrical inspector checks: Ella tubs come with ground wires on all electrical components and on the tub frame, and the installer secures a proper ground connection following local electrical codes. A licensed local electrician does that work, and the team supports them by phone and email.

Housing Programs, Provinces and Buying in Canada

A tub delivered in Canada carries the same listings as one delivered in Illinois, and Ella tubs ship to Canadian addresses regularly. Whether a particular First Nations or provincial housing program accepts the tub is the program's own decision, so confirm its requirements with the program itself and ask the team for the conformance details your inspector asks for. Does Ella Ship to Canada and Pass Canadian Housing Inspections? puts the inspection question first. Purchases in Canada are handled through Ella's partner, Walk-In Tubs Canada, which can also arrange installation, and replacement parts ship under the Lifetime Limited Warranty to a tub installed in Canada just as they do in the United States. Customs duties, brokerage and taxes on any shipment outside the United States are the customer's responsibility, and Ella shower bases are not shipped to Canadian addresses because they are easily damaged in transit. Does Ella ship tubs and replacement parts to Canada, and who pays duties? covers that side in depth. Ella has no installers of its own in Canada and does not send technicians, so any licensed local plumber and electrician installs the tub with the owner's manual and free technical support.

Watch: Proper Grounding of Your Walk-In Tub with chapters and a full transcript.

Common Questions