Ella's Bubbles Walk In Tub Blog

Support Center / Door & Seal / What Is the Stainless Steel Inward-Swing Door on a Walk-In Tub?

What Is the Stainless Steel Inward-Swing Door on a Walk-In Tub?

The stainless steel inward-swing door is the brushed stainless door with a frosted tempered glass panel found on Ella's Elite, Petite, Royal, Deluxe, Ultimate, Companion and Escape. It is also called the removable stainless door, the stainless glass door or the U-shaped stainless door, after the shape of its frame. It swings into the tub, locks with an interior chrome handle, and can be removed so you can clean behind it.

Close-up of an open stainless steel walk-in tub door with frosted glass panel and U-shaped seal frame
The stainless steel inward-swing door: brushed frame, frosted glass and the U-shaped seal frame.

How It Works

Enter through the opening, stay standing, swing the door closed toward you and turn the interior handle to lock. The handle pulls the door into its seal, and once the tub starts to fill the weight of the water presses the door even more firmly into place. Because of that, the door stays shut on its own and will not open until the tub has completely drained. The frame is a U shape in brushed stainless, the panel is frosted tempered glass, and the whole door is removable for cleaning. The step by step is in using your stainless steel inward-swing door, and you can see the single-seat models in the stainless door family video tour.

Which Ella Models Have It

The stainless door is fitted to the Elite, Petite, Royal, Deluxe and Ultimate, and to the two-seat Companion and Escape. The single-seat models on this deck, except the Petite, also include the patented 360 degree swivel tray. The door opening on this family is the narrowest in the line at roughly 16 1/4 to 16 1/2 inches, so it is worth checking against the bather's needs before you decide; the figures are in door opening widths by model. Reserve this description for the stainless family: the outward-swing owner manual includes a diagram of this door by mistake, and the U-shape outward tubs do not have it.

What to Know as an Owner

Wipe the frame and glass with a mild, non-abrasive cleaner and clean the seal with rubbing alcohol. Remove the door from time to time to clean the seal and the tub wall behind it, and leave the door open when the tub is not in use. Never lean on the door or use it to lower yourself into the seat, because the door and seal warranty is valid only when the alignment is correct and has not been changed by a bather's weight. If the handle no longer sits flush when locked, it is adjusted at the lock nut behind the front apron, and adjusting the door handle lock nut and hinge shows the procedure on video. For a ticket at ellasbubbles.com/support or (800) 480-6850, have your model name, your order details from where you purchased, and photos of the handle in the locked position and the seal. Not sure which door you own? See which door does my tub have.

Common Questions

Why is the stainless steel door removable?
It comes off so you can clean the seal and the tub wall behind the door. Put it back when you are done and check that it closes and locks flush before the next bath.
Why will my stainless door not open after my bath?
Inward-swing doors are held shut by the water pressure inside the tub. The door releases only after the tub has completely drained, so wait for the water to finish draining before turning the handle.
What should I do if the stainless door handle no longer sits flush?
The handle is adjusted at the lock nut behind the front apron. Our video guide walks through the adjustment, and it is worth doing as soon as you notice the change so the seal keeps closing evenly.
Is the stainless door opening wide enough for me?
This family has the narrowest opening in the Ella line, roughly 16 1/4 to 16 1/2 inches. If a wider opening matters, compare the published door widths by model or talk it through with your Ella dealer or the team at (800) 480-6850.

Did this solve it?

If not, open a ticket and our team will pick it up from here.

Open a Support Ticket