Yes. Ella's Bubbles ships its walk-in tubs and walk-in showers nationwide, so a home in West Virginia can receive an Ella tub just like a home in any other state. Every tub is assembled and tested in Chicago before it travels to you by freight, and the cost, tax and timing details for your order are explained in Shipping, Sales Tax, and Pickup for Your Walk-In Tub Order.
Where Your Tub Ships from
Ella's Bubbles is the manufacturer, and every tub is made to order at the company's facility in Chicago. Tubs are not stocked in warehouses or on retail floors around the country, so each one is assembled, jetted and tested in Chicago and then shipped throughout the United States and Canada. That is true whether you order through your Ella dealer or the team at (800) 480-6850, and it is why the same tub arrives at a West Virginia address as at any other. For a broader look at the company and its products, see Ella's Bubbles Walk-In Tubs: A General Overview.
Shipping Cost and Sales Tax for a West Virginia Address
- Cost is based on your zip code. Freight pricing depends on distance and destination, so your Ella dealer or the team at (800) 480-6850 works out the shipping cost for your specific delivery zip code. Hard-to-reach and rural mountainous destinations are priced higher than easy-access addresses, so share the exact delivery address when you ask.
- No Illinois sales tax out of state. Sales tax is added only to orders shipping within Illinois. An order shipping to West Virginia is not charged Illinois sales tax, and any tax that does apply is included in the total your dealer or the team provides.
- Timing is confirmed per order. Tubs are assembled and tested to order, and total time varies by model, options and stock. The team confirms the current timing for your specific order rather than quoting a general figure.
Seeing a Tub Before You Buy in West Virginia
The only permanent Ella showroom is in Chicago, and the mobile showroom visits homes only between West Palm Beach and Miami, so there is no display unit to visit in West Virginia. Most owners choose their tub from the live video tour from Chicago, the model videos and the spec sheets, as described in Seeing an Ella Tub Near You. The team can also email photos, specifications and diagrams for the models you are considering, or text them to your phone if you prefer, as covered in Getting Ella's Bubbles Tub Information by Email or Text.
What Delivery Day Looks Like
The video on this page follows an Ella Transfer60 from arrival to installation. It shows the crate and packing material coming off, a detailed inspection for shipping damage, and the tub being filled outside and run before it goes into the house so any problem is caught before installation. Your tub may travel by a different route depending on the freight process and your installer, but the inspection steps apply anywhere. Save all packaging material, check for concealed damage with both a visual and an operational check, and report any damage within 48 hours of receipt through ellasbubbles.com/support or (800) 480-6850.
Chapters in this video
- 0:00 Unboxing and Initial Inspection The video shows the unboxing of an Ella's Bubbles walk-in tub and the initial inspection for any shipping damage.
- 0:49 Pre-Installation Leak Check The tub is filled outside to check for leaks and all pumps are run to ensure proper function before installation.
- 1:11 Drain and Water Supply Connections The installer modifies the floor for the oversized drains and connects the water supply lines with shut-off valves.
- 2:10 Electrical and Leveling A licensed electrician adds proper breakers and GFCI outlets, and the tub's adjustable legs are used for leveling.
- 2:47 Final Checks and Finishing Touches After all connections are secure, the tub is filled to check for leaks, and the side panels are replaced and sealed.
Watch: Walk-In Tub Installation and Delivery Ella's Bubbles Transfer 60 with chapters and a full transcript.
Related Guides
- How your walk-in tub ships and how to prepare for delivery day
- Your walk-in tub has arrived, how to inspect the delivery before signing
- My tub arrived damaged. What should I do in the first 48 hours?
Related Videos
Chapters in this video
- 0:00 The Importance of Packaging The video explains why proper packaging is crucial for safe walk-in tub delivery.
- 0:36 Ella's Bubbles Shipping Care The video highlights the extra care and expense Ella's Bubbles puts into shipping its bathtubs.
- 1:40 Corrugated Box or Plywood Crate The video details the two robust shipping options for Ella's Bubbles walk-in tubs: a five-piece corrugated box or a half-inch plywood crate.
- 2:01 Custom Shipping Skids The video demonstrates how Ella's Bubbles builds custom skids to support each bathtub model during shipping.
Chapters in this video
- 0:00 Ella's Bubbles Tubs Built in Chicago Ella's Bubbles walk-in tubs are built right here in Chicago, with different stations for various orders.
- 0:20 Independent Tub Testing Station Each bathtub undergoes independent testing, including an extra-large two-seater model filled with water.
- 0:39 Standard Quality Testing Process Every bathtub goes through a standard process, sitting full of water and running jets for a period before draining.