Why Choose Ella’s Walk-In Tub Dealers: Key Benefits | Voted Best 2020 | Ella’s Bubbles

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so a frequently asked question that we get while we're out on site talking to homeowners is uh our bathtubs we sell them independently anybody can hop online and order one of our bathtubs we do not require that you purchase installation our installation price versus our walk-in tub drop ship price is drastically different so the answer to that question is yes you can buy a hardware store bathtub you can buy one of our bathtubs direct ship you can assemble your own team you can be the general contractor get yourself a carpenter a plumber electrician all the different tradesman's homemade surround materials floor materials all the different materials you're going to need and each tradesman will work independently your carpenter will come in one day he'll demo the space your plumber and electrician will come in somebody's going to set the tub then they're going to come back and trim out the bathtub when they're done they're done and you have probably saved something over our standard installation rate however six months down the road you have an issue with your bathtub something's not quite right who do you call with us when you pay us to do your installation you have a team of experts who all they do every single day is install walk-in bathtubs we're going to walk into your house like a well-oiled machine we're going to take your old unit out haul everything away your bathtub is installed it's installed perfectly it's tested everything is done and if for any reason you ever did need follow-up service you have one number to remember for the rest of your life one number call us service we get right out take care of it is there a premium on our service could you piece it together would i call it guys with a tool belt and a pickup truck to just drive around and there are one trade guys you absolutely could but we stand behind our installation prices we're fair um and when you get it get what you pay for you get a perfect installation with the company who's going to stand behind their service for what when you're dealing with a team of independent contractors all from different companies all being paid independently and not networked together what you run into is a potential for a lot of finger pointing and not a lot of accountability so each individual contractor can potentially say nope not my fault not my fault didn't do that didn't do this well i didn't know manufacturer didn't know didn't write it in the instructions all of this that and the other when you're working with a company like us where everything is in house which all ella's dealers all work as in-house you'll end up with one number to call you can call ella's they can network you right over to your dealer if you lose the number with us there's one 800 number that you call and it'll take you to just the right person uh in addition if you're working with a bunch of independent contractors you got a one-man show joe the plumber you need him right now joe's on a job for a week he can't get to you for five or six days we have a team our team is out right away we have in-house standards for service if they come in we have a reputation we have a lot of accountability we value our customers once you're part of the family we're going to take great care of you from and you'll notice it from the day we come in to present you the bathtub to the time that you're on the phone scheduling you don't have a finger to lift you don't have a thing to do we take care of everything we walk out we vacuum we wipe up all you have to do is enjoy your bathtub