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Which Ella Walk-In Tubs Have Dual Drains, and Does It Combine With Hydrotherapy?

Ella's Dual Drain system, two oversized 2 inch drains connected to dual four-port T-type drains by stainless steel cables, is built into most seated Ella walk-in tubs: the stainless inward-swing family, the Ultra, the outward-swing family other than the Front Entry, the Transfer family and the two-seat tubs. The exceptions with a single drain are the Standard, Standard60, Zen, Zen60 and Flow, the two LayDown tubs and the Front Entry. Dual drains combine with hydrotherapy as a matter of course, because the drain arrangement comes with the shell of the model you choose rather than with the therapy package; the 60-inch inward-swing tub, for example, has dual drains and ships with hydro, air and independent foot massage. What Is the Overflow on a Walk-In Tub? explains the opening at each drain handle; this page lists the models and answers the ordering question.

Which Models Have Dual Drains and Which Have One

The table lists each family as the published guides describe it, with the therapy systems named in those same guides. Where a guide does not state a figure, the cell says not listed.

Tub familyDrain arrangementTherapy systems named in the guidesWhat it means for you
Stainless inward-swing family (Elite 30x52, 60-inch Ultimate 30x60)Dual Drain: two 2 inch drains, two cable openers, two overflowsHydro, air and independent foot massage; microbubble as a custom order on the 60-inch; the Elite carries three therapies at onceDual drains and a full therapy package on the same tub
Outward-swing family other than the Front Entry (Capri, Lounger, Big4One)Dual Drainnot listedSame two-drain layout behind an outward-swinging door
Ultra, Transfer family and two-seat tubsDual Drainnot listedTwo drains on the transfer and two-seat shells as well
Standard 30x52 and Standard60 30x60One 2 inch gravity drain with overflow and emergency pull-up chain18 hydro jets with in-line heater, hydro only; H2 hydrogen and microbubble option on the Standard60 onlyHydrotherapy with a single drain, so hydro does not require dual drains
Zen, Zen60 and FlowOne 2 inch drain with one overflow and emergency pull-up chainnot listedSingle-drain sister models on the Standard's platform
LayDown 30x60 and 32x72Single 2 inch threaded brass drain, copper overflow, cable-operated openernot listedThe lie-down tubs, built without a seat, use brass drain hardware rather than a dual drain kit
Front EntrySingle 2 inch drain with a cable openernot listedThe one outward-swing tub without dual drains
MobileDescribed both ways in the published guides: within the outward-swing Dual Drain family in one, as a single-drain tub in anothernot listedConfirm the drain layout with the team before you order

What the table means in practice: if dual drains matter to you, choose a seated tub from the inward-swing, outward-swing, Ultra, Transfer or two-seat families, and the therapy package you want goes into that same shell. If you are drawn to the Standard for its hydro-only value or to a LayDown for bathing at full length, you are choosing a single oversized 2 inch drain, which is still larger than the 1 1/2 inch single drain the two videos describe as the industry standard.

Why a Lie-Down Tub or a Standard Has One Drain

Owners comparing a seated tub with a lie-down tub often notice the difference at the deck. On the Dual Drain tubs each of the two deck dials is connected to a floor drain by a stainless steel cable, the opening around each dial is plumbed to its own drain as the overflow, and the easy-turn handles double as air vents. The LayDown60 30x60 is built differently: a flat floor with no seat, and a single cable-operated opener driving an oversized 2 inch threaded brass drain with a copper overflow. Its large, easy-to-turn control is designed for fast draining, the connection direction is optional, and the owner's manual notes that fewer turns drain faster and that the house drain should be verified first. Because this is brass hardware rather than a dual drain kit, mention that the tub is a LayDown whenever you order drain parts.

The Standard 30x52 and Standard60 are single-drain seated tubs. Each has one 2 inch gravity drain with an overflow and an emergency pull-up chain, and the T-type body under the tub has multiple ports so the installer can connect from either side, with unused ports capped. The Standard60 can be ordered with the drain on the left or the right. Neither tub is offered with a second drain, and neither is offered as a soaker or with air massage, so the configuration you see is the one that ships.

Can I Order Dual Drains and Hydrotherapy on the Same Tub?

Yes, and you do not order them as two options. Every Ella therapy package is built into the shell at the factory, and everything structural, including the dual 2 inch drains, is the same on a jetted tub as on the soaker version of the same model. What Is a Soaker Tub and How Does It Differ From a Jetted Tub? spells that out: adding hydro massage adds jets, a pump, plumbing and the in-line heater under the tub, and changes nothing about the drains. So a Dual Drain model with hydro massage, air massage, independent foot massage or microbubble keeps both drains, and the 60-inch inward-swing tub can even be special ordered with all four systems on board. The reverse is also true: the Standard pairs 18 hydro jets with a single drain, so the drain count has nothing to do with whether a tub has hydrotherapy. Pick the model for its drains, then pick the therapy package the model accepts, and confirm the combination with your Ella dealer or the team at (800) 480-6850 before you finalize.

How the Dual Drain Works and What the Videos Show

Both videos on this page demonstrate the system. The two 2 inch drains feed dual four-port T-type drains under the tub, and the installer can connect the house drain to all four ports for maximum draining capacity or seal off the ports not being used on either the left or the right side. The second video shows a live demonstration of water flowing from all four ports, with a house connection on the left side of one tub and on the right side of another, and notes that your installer determines which side suits your home's drain configuration. Ella recommends a 2 inch house drain. The handles also act as dual air vents, doubling the venting that eliminates air pockets and maximizes outflow. The system is gravity driven with no powered pump, so a pump or power failure cannot slow the drain and leave you waiting to exit. The second video states an average drain time of approximately 80 seconds under ideal conditions for a typical Ella tub.

What to Know as an Owner of a Dual Drain Tub

  • Fill to just below the center of the drain handles at most; water that rises above the overflow opening runs out through the drain.
  • A single-pump hydro system needs the water only 1 to 2 inches above the highest jets, and no pump should run before the jets are covered.
  • If water disappears during a bath, make sure both drains are fully closed and the locking nuts on both drain stoppers are tight. A partly open drain is far more common than an overflow fault.
  • The overflow is listed as covered supporting equipment under the Lifetime Limited Warranty. If a dial or its opening is damaged, photograph it and open a ticket at ellasbubbles.com/support with your model and serial number.
  • Installation often calls for floor modifications to accommodate the oversized 2 inch drains, so share the drain drawing with your plumber early.
Video
Watch: Fastest Dual Drain Technology for Walk-In Tubs | Ella’s Bubbles with chapters and a full transcript.
Video

Watch: The Best Dual Drain Technology for Walk-In Tubs | Ella's Bubbles with chapters and a full transcript.

Video

Common Questions

Does the Ella Standard walk-in tub have dual drains?
No. The Standard and Standard60 each have one 2 inch gravity drain with an overflow and an emergency pull-up chain. The T-type body under the tub has multiple ports so the installer can connect from either side, and the Standard60 can be ordered with the drain on the left or the right.
Can I add dual drains to a LayDown or Standard tub?
The drain arrangement is part of each model's shell, and the published configurations for the LayDown tubs and the Standard family list a single drain. If two drains matter to you, choose a seated model from the inward-swing, outward-swing, Ultra, Transfer or two-seat families. Your Ella dealer or the team at (800) 480-6850 can confirm the drain layout for any model.
Do I lose a drain if I add hydrotherapy or air massage?
No. Everything structural, including the dual 2 inch drains, is identical on a jetted tub and on the soaker version of the same model. The therapy package adds jets, a pump and plumbing under the tub and leaves the drains unchanged.
How fast does a dual drain walk-in tub empty?
The dual drain video states an average drain time of approximately 80 seconds under ideal conditions for a typical Ella tub. The system is gravity driven, so no pump or power is involved, and the result in your home depends on how your installer connects the four ports and on your house drain, where a 2 inch line is recommended.
Does my installer have to use all four drain ports?
No. Connecting the house drain to all four ports gives maximum draining capacity, but the ports not being used can be sealed off on either the left or the right side. Your installer decides which side is the most efficient for your home's drain configuration.
Why does the water level keep dropping during my bath?
On a dual drain tub, make sure both drains are fully closed and that the locking nuts on both drain stoppers are tight. A partly open drain is far more common than an overflow fault. If the drop continues, photograph the drain handles and open a ticket at ellasbubbles.com/support with your model and serial number.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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