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What Is a Clearance Walk-In Tub?

A clearance tub is a specific, individually listed Ella walk-in tub with a minor cosmetic imperfection, an overstock status or a configuration that did not match an order. Each one is identified by its serial number, sold exactly as described and never modified. People also call these warehouse tubs, blemished tubs, as-is tubs or clearance units.

How It Works

Clearance units are listed one at a time at ellasbubbles.com/walk-in-tub/clearance-sale-discount. Each listing carries the serial number in its name, photographs, a written description and often a short video that shows the unit and the flaw so you can judge it for yourself. A blemish might be a small mark on the acrylic or a slight alignment difference between the door and the shell that does not affect performance; an overstock unit may have no flaw at all and simply be a configuration or drain side that was built and not matched to an order.

Because the listing describes one physical tub, it is sold as configured. Options such as a heated seat cannot be added, a jetted unit cannot become a soaker, and the drain side cannot be changed. The unit goes to the first customer who pays for it, and the listed terms are final. The article on clearance walk-in tubs explained walks through the listing format in more detail.

Which Ella Models Have It

Clearance is not a model or an option; any model can appear on the clearance page when a unit qualifies. The list changes as units are claimed, so what is available today may be different tomorrow. If you want to understand how a clearance unit differs from a regular order, see in stock, built to order and preorder.

What to Know as an Owner

Read the listing carefully and watch the video before deciding, since the description is the whole agreement. If you would like a heated seat, a different drain side or a different therapy package, a standard order is the path; ask your Ella dealer or the team at (800) 480-6850 and see heated seat and backrest for what that option involves.

Clearance walk-in tubs are excluded from the Lowest Price Match Guarantee described at ellasbubbles.com/terms, as explained in discounts and price match. Warranty terms for a clearance unit are stated on its individual listing and can differ from the standard warranty, so keep a copy of the listing. Once your clearance tub arrives, treat it like any other Ella tub: inspect the crate on delivery, complete the pre-install water test, and keep the serial number handy. If you contact support, mention that the unit was a clearance listing and give the serial number so the team can pull up the original description.

Common Questions

Can I add a heated seat to a clearance tub?
No. Clearance units are sold exactly as configured and are never modified. A heated seat can be added to a standard order, so ask your Ella dealer or the team at (800) 480-6850 if that option matters to you.
How do I know what is wrong with a clearance tub?
Each listing includes photos, a written description and often a video of the imperfection. The serial number in the listing name ties the description to one specific tub, so what you see is what ships.
Is a clearance tub eligible for the price match guarantee?
No. Clearance walk-in tubs are excluded from the Lowest Price Match Guarantee under the published terms at ellasbubbles.com/terms.
Can a jetted clearance tub be changed to a soaking tub?
No. Therapy packages are built into the shell at the factory, and clearance units are sold as configured. If you want a soaker, ask for that configuration as a standard order.

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