What Is a Clearance Walk-In Tub?

A clearance walk-in tub, also called a warehouse tub or clearance unit, is a specific, individually listed Ella tub that carries a minor cosmetic imperfection, sits in overstock, or was built to a configuration that did not match an order. Each one is identified by its serial number in the listing name and is offered exactly as described, never modified. The listings live at ellasbubbles.com/walk-in-tub/clearance-sale-discount with photos, a written description and often a short video showing the flaw.

How It Works

Because every clearance listing is one physical tub rather than a made-to-order build, the terms are different. The unit is sold as configured: a jetted tub cannot become a soaker, options such as a heated seat cannot be added, and the drain side cannot change. It goes to the first customer who pays for it, so the team can reserve a unit by taking payment but cannot hold it on a promise, and the listed terms are final. Clearance walk-in tubs are also excluded from the Lowest Price Match Guarantee in the Terms of Use. Every clearance tub passes the same Chicago inspection as a regular order, which is how the team documents exactly what is different. The full picture is in clearance walk-in tubs explained.

Which Ella Models Have It

Any model can appear on the clearance page, since a listing depends on what is in the warehouse rather than on the model line. Stock changes often and some drain sides are scarce, so check the page regularly or ask the team to watch for the configuration you need. If you want a heated seat, jets or a particular door side that is not on the page, a standard order is the way to get it; see heated seat and backrest and in stock, built to order and preorder for how regular orders work.

What to Know as an Owner

Read the listing carefully before you commit. Note the serial number, drain side, therapy package, the stated imperfection and the warranty line, since warranty terms on clearance units are listed per tub and can differ from the standard Lifetime Limited Warranty. Confirm the size against the model's specification sheet and check the door side against your house drain. Keep a copy of the listing with your invoice. When the tub arrives, compare it against its listing during the delivery inspection and note anything unexpected before signing. Lifetime technical support comes with every Ella tub regardless of the warranty line; for a ticket, have the serial number and your invoice ready so the team can pull the file for that unit. Policy details are in discounts and price match.

Related Guides

• Confirming What a Clearance Tub Includes by Serial Number: Model, Size, Door Side, Therapies and Faucet
• Can a Clearance Walk-In Tub Be Changed to a Different Door Side or Therapy?

Common Questions

Have a question about a specific listing? Open a ticket at ellasbubbles.com/support with the serial number or call (800) 480-6850.