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Is Ella's Home Care Related to Ella's Bubbles Walk-In Tubs?

▶Glossary8
  1. Why the Name Causes Confusion
  2. Who the HomeCare Tub Is Built for
  3. How a Bath Works with a Caregiver
  4. The Faucet: What Is and Is Not Included
  5. Who Makes the HomeCare and Where It Ships
  6. For Caregivers and Families Arranging Funding
  7. Related Guides
  8. Common Questions

Ella's Home Care is not a separate company, a home care agency or an outside business. Ella HomeCare is the name of one bathtub model made by Ella's Bubbles, the Chicago walk-in tub manufacturer introduced in Ella's Bubbles Walk-In Tubs: A General Overview. It is a tub built specifically for wheelchair users who bathe with a caregiver's assistance, and it is listed under the assisted bathtubs and equipment category on ellasbubbles.com.

Why the Name Causes Confusion

The words home care usually describe agencies that send aides or nurses into a person's home, so a search for Ella's Home Care often expects to find a service business. In Ella's lineup the name means something narrower. HomeCare is a model name, the same way other Ella tubs carry their own model names, and the team confirms the name is not affiliated with any outside business. If you have seen Ella HomeCare on a proposal, an invoice, a spec sheet or a product page, it refers to this tub and nothing else. If a home care agency or a bathroom remodeler has recommended it, that is a recommendation of an Ella's Bubbles product, not a sign that the two organizations are connected.

Who the HomeCare Tub Is Built for

The HomeCare is made for a bather who uses a wheelchair and needs a caregiver's help to move from the chair into the tub. It is not a tub the bather enters alone. That is the distinction that matters most when you are comparing it with other walk-in tubs. The HomeCare assumes two people are present for every bath: the person bathing and the person assisting. Its place in the assisted bathtubs and equipment category reflects that purpose. Once the bather is inside, the tub works like a soaking and hydromassage bath, so the caregiver's involvement is concentrated at the beginning and the end of the bath rather than throughout it.

How a Bath Works with a Caregiver

The team describes the sequence this way, and it helps to picture it before deciding whether the tub suits your home and the person you care for.

  1. The bather rolls up to the bathtub in the wheelchair.
  2. With the caregiver's help, the bather transfers from the wheelchair into the bathtub.
  3. The caregiver moves the wheelchair away from the bathtub.
  4. The caregiver closes and locks the door.
  5. The tub is filled with the fast fill faucet, which the team lists at 2 to 3 minutes.
  6. The wheelchair user lies comfortably in the tub and enjoys the bath and the hydromassage.

Because the wheelchair pulls up beside the tub and is then moved away, plan the room so there is clear floor for the chair at the transfer point and space for the caregiver to work on that side. Your Ella dealer or the team at (800) 480-6850 can review the layout with you before you order.

The Faucet: What Is and Is Not Included

The wall mount faucet is not included with the HomeCare tub. It must be purchased and installed by the customer, and it serves as an additional water supply alongside the tub's fast fill faucet. Ella offers a wall mount waterfall faucet with a hand mixer, a slider bar and a hand held shower as an accessory, or you can buy a wall mount faucet of your own choosing from another source. Either way the faucet is a separate line on your order or a separate purchase, and a licensed plumber installs it along with the rest of the plumbing. If you want the hand held shower for rinsing a seated bather, tell your Ella dealer or the team at (800) 480-6850 when you order so the accessory arrives with the tub.

Who Makes the HomeCare and Where It Ships

Ella's Bubbles manufactures luxury walk-in tubs, assembled in America at the company's facility in Chicago, and also offers walk-in showers for anyone who prefers a shower-based bathing option. The company ships its tubs and showers nationwide, so a HomeCare can be delivered anywhere in the country. Questions about a HomeCare order go to your Ella dealer, the team at (800) 480-6850, or a ticket at ellasbubbles.com/support, and the team can supply the spec sheet and product documents for the model.

For Caregivers and Families Arranging Funding

Because the HomeCare is bought for assisted bathing, the people researching it are often family caregivers, case managers or veterans' advocates working through a state or federal program. Ella's Bubbles does not bill Medicaid and is not partnered with the VA, and it cannot submit an application on your behalf. What the team does is supply the written proposal, spec sheet and product documents a caseworker or VA prosthetics office asks for. State waiver programs that may treat a bathroom change as a home modification are explained in Medicaid HCBS Waivers and Home Accessibility Modifications: How the Programs Work, and the veterans' benefit that some Ella customers have used is described in The VA HISA Grant and Walk-In Tubs: What the Program Is and How Veterans Apply. In both cases the program decides, and the tub documents from Ella support the request.

Common Questions

Is Ella HomeCare a home care agency or a bathtub?
Ella HomeCare is a bathtub model made by Ella's Bubbles, not a home care agency or a separate company. It is found under the assisted bathtubs and equipment category on ellasbubbles.com. The team confirms the name is not affiliated with any outside business.
Can a wheelchair user get into the HomeCare tub alone?
No. The HomeCare is designed for a wheelchair user to transfer into the tub with a caregiver's assistance. The caregiver then moves the wheelchair away and closes and locks the door before the tub is filled.
Does the HomeCare tub come with a wall mount faucet?
No. The wall mount faucet is not included and must be purchased and installed by the customer as an additional water supply. Ella offers a wall mount waterfall faucet with a hand mixer, slider and hand held shower, or you can supply your own.
Where is the Ella HomeCare tub made?
Ella's Bubbles walk-in tubs are assembled in America at the company's facility in Chicago. The company ships its tubs and showers nationwide. For questions about a specific order, contact your Ella dealer or the team at (800) 480-6850.
Can Medicaid or the VA pay for an Ella HomeCare tub?
Ella's Bubbles does not bill Medicaid and is not partnered with the VA, so the program itself decides. Some customers have used a state waiver or the VA HISA benefit, and Ella supplies the proposal, spec sheet and product documents the application asks for. The linked guides explain how each program works.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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