Support Center / Walk-In Tub Models / What is a tub cut-out, and does Ella's Bubbles offer one?
Back to Walk-In Tub Models

What is a tub cut-out, and does Ella's Bubbles offer one?

Updated October 2026

A tub cut-out is a conversion of an existing bathtub, where an opening is cut into the tub wall and sometimes a door is fitted to it. Ella's Bubbles does not cut an opening into an existing bathtub or add a door to one. Every Ella walk-in tub is a complete, purpose-built bathtub designed around a sealed, low-threshold door from the start, as Which Companies Make Walk-In Tubs Designed for Elderly or Disabled Homeowners? explains, and this page covers what that design changes about bathing safety, feature by feature, with the published step-in figures by model.

Why Ella Builds the Tub Around the Door

Every Ella walk-in tub is a complete bathtub. The acrylic shell sits on a rustproof stainless steel frame, and each tub is assembled and tested to order at the company's facility in Chicago before it ships nationwide, as Ella's Bubbles Walk-In Tubs: A General Overview describes. The door is part of that design rather than an addition to it: a door in the side of the tub with a low threshold, so you step in through the door instead of climbing over a tub rim, then sit and bathe with the door closed. Depending on the model the door swings inward into the tub, as on the Deluxe, or outward into the room, as on the Monaco, and the Capri's U-shape outward swing door closes on three latches.

Because the door, the seat, the textured floor and the grab bar are all part of one molded and tested design, nothing about the safety of the tub is improvised on site. The model, door side, therapy package and faucet are confirmed with your Ella dealer or the team at (800) 480-6850 before the tub is built, and a licensed local plumber and electrician install it. Ella does not send technicians, and the company also offers walk-in showers for anyone who prefers a shower-based bathing option.

The Features That Make Bathing Safer, and What Each Does

  • A low step-in threshold. The lip in the door opening is what you step over, measured from the finished floor. On Ella walk-in tubs that threshold runs roughly 3.5 to 7 inches, against a regular bathtub wall of roughly 18 to 22 inches, and most models can be set lower still at installation.
  • A textured slip-resistant floor. The video on this page shows the low threshold and the textured floor making entry and exit safer, even from a wheelchair.
  • A built-in seat at chair height. The Deluxe, at 30 by 55 inches, is shaped for sitting upright in deeper water, while the Longer, at 27 by 60 inches, has an extended seat area so a bather can scoot down and stretch out. The Elite has a 22 inch wide seat and a 42 inch interior length.
  • A built-in grab bar on nearly every Ella model.
  • A sealed door that is closed while you bathe, so the bather sits inside the tub rather than balancing over a rim.
  • A deck-mounted faucet with a pull-out hand shower, so the tub fills and rinses with the bather seated. Most Ella tubs ship with a fast-fill set.

What is a walk-in tub and who is it designed for? sets these features against a standard bathtub. The point for a household weighing a cut-out is that every one of them is built into the tub, not fitted to it afterward.

Step-In Height by Model

The table lists the published drawing values and the figures Ella's team gives for the step-in threshold, with the door type and the bather each design serves.

ModelStep-in thresholdDoorBest for
Capri3.5 inchesU-shape outward swing with three latchesA bather who can step through a door and sit
Monaco3 5/8 inches on the drawingOutward-swing U-shape door of PVC composite and tempered glass; 23 inch seatA low step-in paired with a wide seat
Mobileabout 3 3/4 inchesOutward-swing doorA very low step where there is clear space in front for the door
Transfer32about 4 to 4.5 inchesL-shape doorA bather who moves in from a wheelchair
Elitenot listedBrushed stainless steel inward swing, removableAn average size bather who wants good hip and leg room
TransferXXLnot listedL-shaped outward swingWheelchair users and bathers who need bariatric width
LayDown60not listed (low threshold)Tempered glass side-entry door in a brushed aluminum frameBathing lying down at full length in the lowest-profile tub

The differences come down to how the bather gets onto the seat and how much room they need once there. A person who walks with a cane steps through a Capri, Monaco or Elite door and sits. A person who transfers from a wheelchair needs the L-shaped outward swing door of a Transfer model: the Transfer26, at 26 inches wide by 52 inches long with a 19 inch seat, suits petite to average wheelchair users and smaller bathrooms, and the TransferXXL at 36 by 55 inches adds bariatric width. Someone who wants to lie down rather than sit chooses a LayDown tub, where the LayDown60 measures 30 inches wide by 60 inches long by 21 inches high overall and the soaking depth is 15 inches, compared with about 11 inches in a standard bathtub. If a specific figure matters for your doorway or your bather, What is the lowest height bathtub for easy entry? separates overall height from step-in height and ranks the models.

Overall Height Is Not Step-In Height

A number that confuses many shoppers comparing a cut-out with a walk-in tub is the overall height. A walk-in tub is entered through a sealed door, so its wall can be taller without being harder to get over, and inside is a molded seat at chair height. That seat is why seated walk-in tubs stand well above a regular tub: the Elite is 35 inches high, and the HomeCare assisted-bathing tub is 41 3/8 inches high. What you actually step over is the low lip in the door opening, measured from the finished floor. The height of the tub wall is not the figure that decides how easy the tub is to enter; the threshold is, and on most Ella models it can be set lower at installation.

Assisted Bathing, Soaking and Therapy

For a bather who cannot bear weight or slide across, the HoistAssist pairs a transfer tub with its own battery hoist, and the HomeCare is designed exclusively for assisted bathing with a caregiver present. Most Ella models can be ordered as a soaker with no jets for bathers who simply want a safe, comfortable bath, and depending on the model the therapy options include a heated seat and back, hydro jets, air jets, microbubbles and hydrofoot therapy. None of these change the door, the threshold, the floor or the seat; they are added to the same purpose-built tub. To choose a model and options, speak with your Ella dealer or the team at (800) 480-6850.

Video

Watch: Ella's Bubbles Walk-In Tub's Low Threshold, Easy Entry Makes Bathing Safer with chapters and a full transcript.

Video
Video
Chapters in this video
  1. 0:00 Outward Swing Door Walk-In Tubs Ella's Bubbles presents its outward swing U-shaped door walk-in tubs, including the Malibu, Lounger, Front Entry, and Mobile models.
  2. 0:43 Dual Drain Technology Ella tubs feature exclusive industry-leading dual drain technology with two-inch drains for fast and efficient water removal.
  3. 1:01 Innovative Jetting Design Ella walk-in tubs are known for their innovative jetting design, including 3-speed air massage with auto purge and hydro massage.
  4. 1:54 Therapy Options And Accessories Ella offers several options and accessories, including MicroBubble therapy, chromotherapy, aromatherapy, and a heated seat.
  5. 3:01 Easy Touch Controls Customers can choose between easy touch buttons or a digital touch pad for controlling their walk-in tub.

Common Questions

Will Ella's Bubbles cut a door into my existing bathtub?
No. Ella does not cut an opening into an existing bathtub or add a door to one. Every Ella walk-in tub is a complete, purpose-built bathtub with a sealed, low-threshold door designed in from the start, assembled and tested to order in Chicago.
How high is the step into an Ella walk-in tub?
The step-in threshold on Ella walk-in tubs runs roughly 3.5 to 7 inches, measured from the finished floor to the lip in the door opening. The Capri publishes a 3.5 inch threshold and the Monaco shows 3 5/8 inches on its drawing. Most models can be set lower still at installation.
Why is a walk-in tub taller than my current bathtub?
A walk-in tub holds a molded seat at chair height, so the wall stands higher than a regular tub; the Elite, for example, is 35 inches high. Because you enter through a sealed door, the wall height is not what you climb. The low lip in the door opening is the only thing you step over.
Can someone in a wheelchair use an Ella walk-in tub?
Yes. Transfer-style tubs are built so a bather can move in from a wheelchair through an L-shaped outward swing door, and the TransferXXL at 36 by 55 inches is a wheelchair accessible, bariatric model for bathers who need extra width. The video on this page shows entry and exit from a wheelchair.
Does a walk-in tub need jets to be a safe bath?
No. Most Ella models can be ordered as a soaker with no jets, and the safety features, meaning the door, the low threshold, the textured slip-resistant floor, the seat and the grab bar, are the same either way. Therapy options such as hydro jets, air jets, microbubbles and a heated seat and back are added to the same tub.
Does Ella make anything for someone who prefers a shower?
Yes. Ella's Bubbles also offers walk-in showers, so a household can choose a tub or a shower depending on how the person bathes. Your Ella dealer or the team at (800) 480-6850 can help you decide which fits the bathroom and the bather.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

Did this solve your question?

If not, open a ticket and our team will pick it up from here.

Open a Support Ticket