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How Do Dealers Order a Shower Wall Sample Kit and a Logo Catalog?

Both items come from the same request. A dealer enrolled in the Ella's Bubbles dealer or reseller program opens a ticket at ellasbubbles.com/support or calls (800) 480-6850, asks for the shower wall sample binder and a personalized catalog, and includes the company details the team needs for each. For the catalog that means your company name, website, phone number and mailing address plus a high-resolution logo, and the team returns a shared download link to a print-ready file. For the sample binder it means the quantity you need and the shipping address, and the team confirms the current terms before anything ships. Personalized Dealer Catalogs and Print-Ready Brochure Files covers the catalog in depth; this page puts the two requests together as one checklist so nothing is left out of the ticket.

Step One: Be Enrolled as a Dealer or Reseller

Physical materials are a dealer resource. Printed catalogs, personalized catalogs and the shower sample binder are provided through the dealer and reseller programs for showrooms and customer meetings, not mailed to individual shoppers, who instead download the digital brochures and spec sheets from the product pages. Brochures and other marketing materials go to companies once they are part of the reseller program rather than to installers who are not enrolled, so enrollment comes before either request.

If your company is not yet in the program, Ella's Bubbles Reseller Program explains how approval works. Request an application through ellasbubbles.com/support or by calling (800) 480-6850, then provide your company's tax ID number (EIN), your business license number, and your company name and address. Ella's Bubbles reviews your website for existing walk-in tub content, your history selling or installing walk-in tub brands, and how much you currently invest in marketing walk-in tubs and showers. Approved resellers gain access to a portal with current inventory and full product details for the walk-in tub and shower lineup, and the team can restore access if a login has lapsed.

  1. Open a ticket at ellasbubbles.com/support, or call (800) 480-6850 and ask for a personalized catalog.
  2. Send your company name, website, phone number and mailing address. These are the details the team edits into the catalog so customers see your contact information on the file.
  3. Attach a high-resolution logo. The same logo also serves for custom banners if you want those for your site.
  4. Wait for the shared download link. The team edits the catalog and sends a link to the high-resolution version rather than an attachment, because full-resolution brochure files are large and some mail servers reject messages over their size limit. If the link does not open, reply and ask for it to be resent.
  5. Download the file and take it to a local print shop, or use it on your website and in email follow-ups with customers.

Ask for the current edition. The catalog is revised as products are added and now covers the acrylic shower line, including roll-in bases, low-threshold bases, custom-size bases and acrylic wall panels, so a personalized file built on an older edition would leave your shower customers short. Dealers with an account can also reach product files through the contractor portal on the Ella's Bubbles website.

Requesting the Shower Wall Sample Binder

The shower sample binder holds material samples for the shower line and is available to dealers who sell showers. It shows the different colors of the acrylic wall systems, which is the question customers ask when they are choosing between acrylic walls and tile over a custom base with a tile flange. The lineup the binder supports, from roll-in and seat bases to the 2-inch and 4-inch thresholds and the wall systems, is summarized in Shower Bases and Walls: Roll-In, Seat, Custom Sizes, Thresholds and Wall Systems.

To order it, ask in the same ticket as the catalog, or open a separate one, and include two things: the quantity you need and the shipping address. The team confirms the current terms for printed and physical items when you ask, so expect a reply that settles those details before the binder ships. Nothing about the binder is self-serve; it is requested and confirmed through the team.

Printed Catalogs for the Counter

Printed catalogs are available to dealers for showroom counters and customer meetings, separately from the personalized file you print yourself. The request works the same way as the binder: state the quantity and the shipping address, and the team confirms the current terms. The three items can be requested together, the personalized file for local printing, a stock of printed catalogs for the showroom, and the sample binder for shower consultations.

A Checklist for the Ticket

  • Your company name, website, phone number and mailing address.
  • A high-resolution logo file.
  • Whether you want the personalized catalog as a download link, printed catalogs, the shower sample binder, or all three.
  • The quantity of each printed or physical item.
  • The shipping address for physical items, if it differs from the mailing address printed on the catalog.
  • Your website address and the page where an embed would live, if you also want Ella product content on your site.

That last line points to the other dealer service worth bundling into the request. Through EllaSync, the web support team supplies an embed that places the Ella product catalog, the shower builder or the walk-in tub catalog directly on a page of your website and keeps it up to date automatically, as Adding the Ella Catalog and Shower Builder to Your Dealer Website describes. The team can also supply high-resolution images and descriptions for product pages you already have, and custom banners carrying your logo. Dealers sometimes use the shower builder and the tub catalog on different pages, so say which embeds you want.

What This Means for Your Showroom

With one well-stocked ticket you leave with a catalog that carries your own contact details, a printed stock for the counter, a binder of shower wall colors for in-person consultations, and, if you want it, a live catalog on your website. All of it comes from the same team, so the model names, options and shower sizes match what your customers will find on the Ella's Bubbles site. Keep the download link for the personalized file, because reprinting later is as simple as sending it to the print shop again, and ask for a refreshed file when the catalog is revised.

Preguntas comunes

Can a homeowner order the shower sample binder or a printed catalog?
No. Printed catalogs, personalized catalogs and the sample binder are provided through the dealer and reseller programs for showrooms and customer meetings. Shoppers can download the digital brochures and spec sheets from the product pages, or ask the team to email or text the details for the models they are considering.
What details does the team need for the personalized catalog?
Send your company name, website, phone number and mailing address, along with a high-resolution logo. The team edits those details into the current catalog and sends a shared download link to the high-resolution file for local printing or use on your website.
Why does the catalog arrive as a download link instead of an attachment?
Full-resolution brochure files are large, and some mail servers reject messages that exceed their size limit. A link arrives reliably where an attachment may bounce. If the link does not open, reply to the message and ask for it to be resent.
Does the sample binder include walk-in tub materials as well?
The shower sample binder holds material samples for the shower line and shows the different colors of the wall systems. For walk-in tubs, the catalog and the tub-family brochures are the dealer materials, and the team can supply high-resolution images and descriptions for your website.
Do I need to be approved before I can request these items?
Yes. Brochures and marketing materials are provided to companies once they are part of the reseller or dealer program. Request an application through ellasbubbles.com/support or (800) 480-6850 and provide your EIN, business license number, and company name and address.
Can I put the personalized catalog on my website too?
Yes. The high-resolution file can be used on your website and in email follow-ups as well as printed locally. If you want a live, self-updating catalog or shower builder on your site instead, ask the web support team for an EllaSync embed and share your website address and the page where it will live.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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