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How Do I Clean a Walk-In Tub That Has Jets?

Updated September 2026

Cleaning a jetted Ella walk-in tub comes down to three habits: wipe the shell about twice a month with a non-abrasive cleaner such as Dawn dish detergent or Formula 409, run the vinegar flush once a month (2 cups of white vinegar with 2 cups of water, tub filled 1 inch above the highest jets, run for 10 minutes, then drain), and clear the pump inlet cover in the same session. Between flushes the tub's own ozone sterilization and Auto Purge keep the lines fresh, so there is no need to flush after every bath. How Do I Clean the Jet Lines on My Walk-In Tub? covers the flush step by step.

Step 1: Wipe the Surfaces with a Safe Cleaner

Formula 409 or Dawn dish detergent with a soft cloth or sponge handles soap film and water spots on the acrylic shell, chrome fixtures and stainless steel parts, so one cleaner works around the whole tub. A gentle brush with dish detergent cleans around the jets and the intake screen. Never use an abrasive on the acrylic: scouring pads and Mr. Clean Magic Eraser pads dull and scratch the finish, and CLR and stainless steel polish should be kept off the shell for the same reason. Homes on well water should wipe down a little more often so mineral deposits never take hold. The full list is in Which Cleaners Are Safe on Your Walk-In Tub and Where to Find the Pump Inlet Cover.

Step 2: Flush the Jets with Vinegar

The vinegar flush is the cleaning the jet lines need, and the recipe is the same on every Ella model, including microbubble tubs.

  • Fill the tub with water to 1 inch above the highest jets, at whatever temperature you would use for a normal bath.
  • Mix 2 cups of white vinegar with 2 cups of water and add it to the tub.
  • Run the tub for 10 minutes so the solution circulates through every jet line, then drain completely.

Do this once before the first bath in a new tub and then once a month. A flush that uses too little vinegar or runs too short is the usual reason it seems not to work, so follow the recipe exactly. If black flakes or slime still appear after a correct flush, repeat the flush and open a ticket at ellasbubbles.com/support with a photo.

Step 3: Clear the Pump Inlet Cover

On hydro massage tubs, every drop that feeds the jets passes through the pump inlet cover, which sits between the calf jets just below the seat. Hair and debris collect on it, and as it clogs the jets lose strength, so a weak jet is often a cleaning question rather than a pump fault. Once a month, clear the cover and wipe it with a non-abrasive towel and an approved cleaner. Some newer tubs have a fixed intake screen instead, which is cleaned in place with a gentle brush and dish detergent. What Is the Pump Inlet Cover on a Walk-In Tub? has more.

What the Tub Does on Its Own

Ozone sterilization runs whenever the hydro jets are on, and Auto Purge starts automatically about 20 minutes after the air massage is switched off, blowing residual water out of the air lines for about two minutes to prevent mold and mildew. The video shows the three-speed air massage and the Auto Purge cycle. Both features are automatic, and Auto Purge cannot be stopped, so it is normal to hear it run after you have left the tub. Skip bath bombs, oils and beads, which are carried into the jets and can damage the pump system. Before a trip, run the flush, drain and dry the tub, and leave the door open so the seal is not compressed; the Printable Vacation and Seasonal Shutdown Checklist lists the steps.

Chapters in this video
  1. 0:00 Innovative Jetting Design Ella's Bubbles walk-in tubs feature unique jet placement for a comprehensive hydro massage experience.
  2. 0:15 Three Speed Air Massage Our tubs offer a three-speed air massage system, activated by digital or Easy Touch push buttons.
  3. 0:27 Auto Purge Technology The Auto Purge system activates 20 minutes after use, clearing moisture to prevent mold and mildew.

Watch: Walk-In Tubs Featuring Three Speed Air Massage & Auto-Purge Technology | Ellau2019s Bubbles with chapters and a full transcript.

Chapters in this video
  1. 0:00 Air Massage Speed Control The video demonstrates how to control the three-speed air massage function on the walk-in tub.
  2. 0:23 Auto Purge System Explained The video explains how the auto purge system keeps the walk-in tub fresh and clean by blowing water out of the air pipes.
  3. 0:48 Auto Purge While Bathing The video addresses what happens if the auto purge system activates while someone is still in the tub.
Chapters in this video
  1. 0:00 Activating Air Massage Speeds The video demonstrates how to gently push the button to cycle through high, medium, and low speeds for the air massage.
  2. 0:23 Understanding Auto-Purge Function The auto-purge function automatically activates 15 minutes after the air pumps are off and runs for 2 minutes to dry the lines.
  3. 0:50 Auto-Purge While Bathing The auto-purge may activate while a person is still bathing, which is normal and no cause for concern.
  4. 1:15 Gentle Button Operation It is important to push the buttons gently to avoid damaging the internal mechanism, and a palm push works for those with limited mobility.

Common Questions

How often should I flush the jets in my walk-in tub?
Run the vinegar flush once before the first bath in a new tub and then once a month. Use 2 cups of white vinegar with 2 cups of water, fill to 1 inch above the highest jets, run for 10 minutes and drain. Clear the pump inlet cover in the same session.
Do I need to clean the jets after every bath?
No. The air and hydro systems are fully plumbed and self clearing, and between monthly flushes ozone sterilization and Auto Purge keep the lines fresh. A quick wipe of the shell with a non-abrasive cleaner about twice a month is all the surfaces need.
What cleaner is safe on the acrylic shell of a jetted tub?
Formula 409 or Dawn dish detergent with a soft cloth or sponge is safe on the acrylic, chrome and stainless steel. Never use scouring pads, Mr. Clean Magic Eraser pads, CLR or stainless steel polish on the shell, because abrasives dull and scratch the finish.
Why are my jets weak even after cleaning the tub?
Check the pump inlet cover between the calf jets below the seat first, since hair and debris on it starve the pump. Clear it, then run a correct vinegar flush. If the jets are still weak after both, open a ticket at ellasbubbles.com/support with your serial number, a photo of the inlet cover and a short video of the jets running.
Can I use bath bombs or bath oils in a jetted walk-in tub?
It is best not to. Bath bombs, oils and beads are carried into the jet lines and can damage the pump system, and they are a common reason flakes or residue appear from the jets. If you have used them, run the vinegar flush.
Is the vinegar recipe different for larger or microbubble tubs?
No. The recipe is 2 cups of white vinegar with 2 cups of water for a full tub of any size, and it is the same on every Ella model, including microbubble tubs. Fill to 1 inch above the highest jets, run for 10 minutes and drain.

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