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Why Did the Drain Elbow Crack and What Replaces It?

Updated September 2026

If your drain elbow cracked and drips, the usual story is that the plastic 90 degree fitting under the tub was overtightened during installation and a hairline crack opened up later. The first thing to check is where the water actually appears: at the elbow body, at the union nut and gasket where the PVC meets the brass drain, or where the PVC elbow joins the ABS house line. A cracked elbow is a replacement part, and a drip at the gasket is often a gasket seated upside down. Standard 2 inch PVC fittings work under an Ella tub, and replacement elbows and drain assemblies are available, including for older drain styles.

Likely Causes

  • The elbow or drain shoe was forced down with a wrench and cracked at the threaded assembly.
  • The rubber gasket at the PVC to brass connection is upside down. It has two faces, and only one seals.
  • The joint between the tub's PVC elbow and the ABS house line was fitted poorly.
  • Water that shows only while the jets run usually comes from a union at the pump or heater, not the drain.

What to Check, in Order

  1. Dry the area under the tub, then fill and drain once with the jets off. Watch the elbow while the tub drains.
  2. If water beads at the union nut, loosen it, pull the gasket and look at both faces. Flip it so the sealing face sits against the brass, then hand tighten only.
  3. If the elbow body or threaded shoe shows a crack, stop tightening. Forcing it widens the crack. Photograph it and plan on a replacement elbow fitted snug, not forced.
  4. If the drip is at the PVC to ABS joint, your plumber can cut and rejoin with standard couplings. The drain pipes under the tub are ordinary PVC, as leak at the drain elbow or drain pipe explains.
  5. If the drain stays dry and the drip appears only with the jets running, inspect the unions at the pump and heater and the air fittings, following water under the tub, finding the source.
  6. On an older tub, or if the plastic 90s look different from the current style, send a photo and your serial number so the team can match the current equivalent. See parts for older and discontinued Ella tubs.
Fastest Dual Drain Technology for Walk-In Tubs | Ella's Bubbles
Chapters in this video
  1. 0:00 Ella's Dual Drain Technology Ella's Bubbles walk-in tubs feature exclusive dual drain technology with oversized two-inch drains for efficient water removal.
  2. 0:17 How Dual Drains Work The video explains how Ella's dual two-inch drains connect to a house drain, offering maximum draining capacity.
  3. 0:47 Connecting to Your House Drain The video demonstrates connecting the tub's dual four-port t-type drains to a house drain on either the left or right side.
  4. 1:14 Dual Air Vents and Gravity Easy-turn drain handles double as air vents, eliminating air pockets and maximizing water outflow through a gravity-driven system.

The video shows the two oversized 2 inch drains feeding four port T type bodies under the tub, with the house connection made on one side and the unused ports sealed, which is exactly where the elbow and its gasket live. Port choices are covered in plumbing and drain configurations. Watch: Fastest Dual Drain Technology for Walk-In Tubs with chapters and a full transcript.

When to Open a Ticket

If the elbow, drain shoe or threaded assembly is cracked, or you cannot find the source, open a ticket at ellasbubbles.com/support with a close photo of the fitting, a wider shot showing which side and port it sits on, your serial number from the label behind the magnetic access panel next to the door, and whether you are the original owner. Your Ella dealer or the team at (800) 480-6850 confirms whether you need the elbow alone or more of the assembly, and confirms compatibility for older drain shoes from the serial.

Common Questions

Can my plumber use a standard 2 inch PVC elbow instead of waiting for a part?
Yes. Standard 2 inch PVC fittings work under an Ella tub, and the pipe past the drain body is ordinary PVC from any plumbing supplier. The drain body and its gasketed fittings come from Ella, so send a photo if the crack is at the shoe or union.
Why does the new gasket still drip after I replaced it?
The gasket at the PVC to brass connection has two different faces and leaks when installed upside down. Flip it so the sealing face meets the brass and tighten by hand only. If it still weeps, photograph the joint for the team.
Is the old style plastic drain fitting on my tub still available?
Yes, older drain styles are matched to the current equivalent. To ensure compatibility, send a photo of the fitting and your tub's serial number to your Ella dealer or the support team. They will confirm if a legacy part is available or identify the current equivalent and any necessary adapter for your older drain shoe. Parts and Support for Older or Discontinued Ella Tubs
Why does the drain drip only when the jets run?
A drain drip that appears only when the jets run is typically not from the drain itself, as the drain sees no pressure from the jets. This type of drip usually originates from a union at the pump or heater, or from an air fitting. To find the source, run the hydro massage and inspect the unions at the pump and heater first. Water Under or Behind the Tub: Finding the Source

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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