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Soaking tub vs jetted tub: which walk-in tub should I choose?

Choose a soaking tub if you are certain you will never want massage jets, and choose a jetted tub if you want hydro or air therapy, or even think you might, because the jets can always be left off but can never be added later. Both versions of an Ella model share the same door, seat, faucet, hand shower and drain hardware; what differs is what sits under the shell, the electrical supply, the monthly upkeep and the bath products you can use. What Is a Soaking Walk-In Tub? defines the soaker; this page puts the two side by side so you can decide before you order.

What Is Actually Different

Every Ella therapy system is built into the shell at the factory. A soaker is molded without jet openings and nothing is installed under the tub, so the interior is smooth and there is nothing to switch on. The in-line water heater, ozone sterilization and Auto Purge all belong to the hydro and air systems, so a soaker has none of them and holds the water at the temperature you fill it. The LED chromatherapy light is also absent, since it comes only with dual and triple therapy packages. A jetted tub adds pumps, an in-line heater and ozone or Auto Purge equipment under the tub, plus the hydro and air lines that carry water and air to the jets, and those systems need a dedicated electrical supply. Because the package is part of the shell, jets cannot be added to a soaker later and a jetted tub cannot be turned into a soaker.

OptionUnder the shellElectricalMonthly upkeepBath salts and oilsBest for
Soaking tubNo jets, pumps or therapy linesNo dedicated circuit; drains work by gravityClean the acrylic; no vinegar flushRinse away with the drainBathers who want the door, seat and safety without massage, and the simplest upkeep
Soaking tub with the optional heated seat and backrestHeated seat on its own keypad15A 120V GFCI-protected lineSame as the soakerRinse away with the drainSoaker buyers who want a warm seat
Jetted tub, hydro and/or air massagePumps, in-line heater, ozone or Auto PurgeDedicated supply required; figure not listedVinegar flush: 2 cups white vinegar plus 2 cups water, tub filled 1 inch above the highest jets, run 10 minutesNot recommended; fully dissolved Epsom salt is the exceptionBathers who want back, hip or foot massage, heated circulation and ozone
Jetted tub used with the jets offSame as the jetted tubSame as the jetted tubMonthly flush still appliesSame rules as the jetted tub, since water reaches the jet openingsBathers who want a plain soak most days and massage on some

What those rows mean in practice: the soaker is the lighter commitment for the house, since it asks nothing of the electrical panel and nothing of your monthly routine beyond cleaning the acrylic. The jetted tub asks for a dedicated circuit and a once-a-month flush, and it puts bubble bath and bath oils off the list, but it is the only way to get massage, heated water circulation and ozone, and it still soaks like a plain tub whenever you leave the controls alone. The decision is permanent at order time, so weigh whether anyone in the household will want massage over the life of the tub.

The Case for a Jetted Tub

A jetted Ella tub is a soaking tub whenever you want it to be. Every therapy system is switched on by its own push control and nothing runs until you press it. Fill the tub, leave the controls alone, and the water sits still. The hydro system starts when you press its control, and on three-speed air units the first press is high speed, the second is medium, the third is low, and a fourth press turns the system off. Hydro alone, air alone, both together or neither are all available. Running the hydro system also runs the ozone sterilization on tubs that have it, which is one reason to run the jets at least during the monthly flush. If you use the air massage, expect the Auto Purge: it activates automatically 20 minutes after the air pump is turned off and runs for 120 seconds to blow residual water out of the air lines. It cannot be stopped and it is normal even if it starts while you are still in the tub. Can I Use My Jetted Ella Walk-In Tub as a Plain Soaking Tub With the Jets Off? covers the jets-off routine.

The Case for a Soaking Tub

The soaker is the easiest Ella tub to care for. There are no jet lines, so there is no monthly vinegar flush; bath salts and oils simply rinse away with the drain; and care comes down to the acrylic, the door seal and the drain. Clean the acrylic with approved non-abrasive cleaners and keep the door open when the tub is not in use to protect the seal. Because the drains work by gravity and there are no pumps, a plain soaking tub needs no dedicated electrical circuit at all. The one electrical item a soaker can have is the optional heated seat and backrest, which runs on its own keypad and needs a 15A 120V GFCI-protected line. The trade-off is that the soaker has no in-line heater, so it holds the water at the temperature you fill it, and it offers no massage of any kind. Soaking Walk-In Tub vs Jetted Tub: Which Is Easier to Maintain? goes deeper on the upkeep side.

Bath Products: The Rule That Surprises Jetted Tub Owners

A jetted tub draws bath water in through the intake, pushes it through the pump and the in-line heater, and sends it back out through the jets, and anything in the water makes that trip too. That is why bubble bath, bath bombs, scented or colored bath salts and bath oils are not recommended in a jetted tub: oils coat the inside of the pumps and lines where they are hard to flush out, and dyes, glitter and solids can lodge in a jet. Everyday soaps, shampoos and body wash are always fine. Plain Epsom salt is allowed if it is dissolved completely in warm water first, drained when you finish, and rinsed off the chrome, since dried salt residue can spot the finish. In a soaking-only tub with no pumps the rules are much more relaxed. If scented baths matter to you, that alone can tip the choice. Is Bubble Bath, Bath Bombs or Bath Oil OK in a Jetted Walk-In Tub? What the Jets Can and Cannot Handle has the product-by-product verdicts.

Which Models Offer Each Configuration

Most Ella models can be ordered as a soaker: the Elite, Petite and Royal with the stainless inward-swing door; the Capri, Monaco, Front Entry, Mobile and Lounger with the U-shape outward door; the whole Transfer family, meaning the Transfer26, Transfer30, Transfer32, Transfer60 and TransferXXL; and both LayDown sizes. A few models are always jetted: the Ultimate, Deluxe and Ultra, the Big4One and ShaK, the Standard, Standard60, Zen, Zen60 and Flow hydro platforms, and the two-seat tubs. If the model you want is on the always-jetted list, the jets-off routine above is how it becomes a soaker on the days you want one. Your Ella dealer or the team at (800) 480-6850 can confirm a specific model.

Soaking Depth Is the Same Question for Both

Whichever you choose, the comfort of a soak depends on how deep the water sits on you, and the embedded video shows how Ella measures it. Three factors decide soaking depth: the interior length of the tub, the length of the seat, and the depth from the top of the seat to the center of the overflow drains. A bather's own size then determines the result, so compare your seated measurements with the drawing for the model you are considering. The dimensions, door, seat, faucet and crate size of a soaker match the jetted version exactly, so soaking depth does not change with the configuration. Once installed, the routine in How Do I Clean and Maintain My Walk-In Tub? applies to a jetted tub in full and to a soaker without the flush.

Common Questions

Can I add jets to a soaking walk-in tub later?
No. The therapy package is molded into the shell at the factory, so a soaker cannot be jetted later and a jetted tub cannot be turned into a soaker. Decide on massage before you order.
Does a jetted tub still work as a plain bath if I never turn the jets on?
Yes. Nothing runs until you press a push control, so a filled tub with the controls untouched is a plain soaking tub with a door. The monthly vinegar flush still applies because the plumbing is there behind the shell.
Does a soaking walk-in tub need its own electrical circuit?
A plain soaker does not, because its drains work by gravity and there are no pumps. The only electrical item it can have is the optional heated seat and backrest, which needs a 15A 120V GFCI-protected line.
Can I use bubble bath or bath bombs in a soaking tub?
In a soaking-only tub with no pumps the rules are much more relaxed, and salts and oils rinse away with the drain. In a jetted tub those products are not recommended because oils, dyes and solids travel into the pumps and jets.
Does the soaking version lose the in-line water heater?
Yes. The in-line heater, ozone sterilization and Auto Purge belong to the hydro and air systems, so a soaker has none of them and holds the water at the temperature you fill it.
Is the Ella Standard or Zen available as a soaking tub?
No. The Standard, Standard60, Zen, Zen60 and Flow are hydro platforms that always include a massage system. Use the jets-off approach on those models when you want a plain soak.

About this guide. Answers in the Ella’s Bubbles Support Center are compiled from real conversations with tub owners, our technicians’ notes and the product documentation, then reviewed by our team. Tub models and options have evolved over the years, so a detail here may differ slightly from your exact tub. If something looks different on yours, send us your serial number and a specialist will confirm it for your model.

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