The difference between a fiberglass bathtub and an acrylic one is the bathing surface. A fiberglass tub is built up in layers starting with a sprayed gel coat and fiberglass resin behind it, so the finish you touch is a thin coating, while an acrylic tub is formed from a solid acrylic sheet, so the white runs through the material and dull spots can be polished out. Every current Ella walk-in tub is acrylic on the bathing side, reinforced underneath with fiberglass and bonded to a stainless steel frame, as What Are the Acrylic Shell and Stainless Steel Frame on a Walk-In Tub? explains. This page lays out what each material is, why Ella uses both in one shell, and what that means for how the tub looks and wears over the years.
What Each Material Actually Is
Acrylic is a solid sheet. Ella's shells start as an acrylic and ABS sheet that is heated and vacuum-formed over the mold into one seamless surface, and the team describes that sheet as roughly 1/8 to 3/16 inch thick. The white runs all the way through the sheet instead of sitting on top, which is why acrylic resists fading far better than a sprayed gel coat finish. The surface is non-porous and gloss white, it resists mold, mildew and staining, and it wipes clean.
Fiberglass is a reinforcement rather than a finished surface, so a tub described as fiberglass is really a gel coat tub. The dealer in the first video explains that a fiberglass bathtub is a multi-layer system that starts with a gel coat and is built up behind it with fiberglass resin. The gel coat is the layer you see and touch, and in that dealer's experience it is brittle, because the tub expands and contracts as hot and cold water move through it, and the result is chips and cracks that call for a full fiberglass repair followed by refinishing and polishing. The same dealer makes the point that a dull spot on an acrylic tub can simply be buffed out.
Why an Ella Tub Is Both: Acrylic on Top, Fiberglass Underneath
The fiberglass versus acrylic question has a twist for an Ella tub, because the honest answer is both. The bathing surface is acrylic, and no fiberglass is used on the bather side of the tub. Underneath, gel-coated fiberglass is applied to the back of the acrylic for strength, the shell is set on a stainless steel frame, and further fiberglass layers bond the shell and frame into a single structure. The frame has threaded leveling feet so the installer can level the tub on an imperfect floor, and the larger tubs add center legs so the frame cannot twist while the pumps run. What Are the Shell, Frame, Door and Towel Bar of an Ella Walk-In Tub Made Of? lists the materials piece by piece, and Ella's team also states that a correctly installed tub does not off-gas volatile organic compounds. So when a spec sheet says acrylic reinforced with fiberglass, the fiberglass is doing the structural work behind a surface that is acrylic through and through.
The second video shows the frame side of the comparison. It walks along a row of tubs, starting with Ella's polished stainless steel frame and moving to competitor tubs built on one inch square-tube steel frames, including a hardware-store fiberglass tub with a couple of brackets molded into the fiberglass and torsion bars that let the installer adjust the door when it leaks. The point the dealer makes is that the frame under the shell is part of what you are buying, and stainless steel is chosen because it does not rust in a wet environment.
Side by Side
| Construction | Surface you touch | Structure behind it | Printed figure | What it means for you |
|---|---|---|---|---|
| Ella walk-in tub shell | Acrylic and ABS sheet, gloss white, color through the sheet | Gel-coated fiberglass bonded to a stainless steel frame with leveling legs | Sheet roughly 1/8 to 3/16 inch thick | No fiberglass on the bather side; dull spots and light scratches polish out |
| Ella AcrylX shower stalls, kits and roll-in bases | AcrylX, an applied acrylic finish | Fiberglass-reinforced shell with Armorcore reinforced walls on all sides | Lifetime Limited Residential and 30-Year Commercial warranty printed on one-piece stalls | Grab bars and seats can mount anywhere on the wall |
| Ella legacy gel coat showers (ESM series and low-threshold gel coat multi-piece) | Gel coat | Fiberglass | 3 year limited warranty printed | The older finish, now replaced by AcrylX on current units |
| Typical fiberglass tub described in the dealer video | Sprayed gel coat | Fiberglass resin built up in layers; square-tube steel frame with brackets molded in | not listed | Finish described as brittle; chips and cracks need fiberglass repair and refinishing |
The table says two things. First, the word fiberglass appears in every row, including Ella's own, because fiberglass is what gives a molded shell its strength. The difference that matters is the layer on top: a solid acrylic sheet, an applied acrylic finish, or a sprayed gel coat. Second, the printed warranty terms on Ella's own shower line track that difference, with the gel coat units carrying a 3 year limited term and the AcrylX one-piece stalls printing a lifetime limited residential term. For a walk-in tub, the practical question to ask of any maker is what the bathing surface is and what sits behind it.
How Each Surface Wears, and How It Is Repaired
Because the color runs through the sheet, light wear on acrylic is handled at the surface. Use approved non-abrasive cleaners, avoid bleach and bath bombs, and bring back dull spots or light scratches with a fine-grade automotive polishing compound. Never use an abrasive. Some household cleaners and wipes can mark the finish, which is why the support team asks which products you use before anything else. A chip or scuff is covered with a brush-on appliance epoxy touch-up in a matching white, and Hairline Crack or Small Dent in the Tub Finish: Why It Is Usually Cosmetic and How to Touch It Up explains why a hairline crack in the finish is almost always cosmetic: the finish sits on top of the fiberglass reinforcement that carries the structure and holds the water, so a crack that stays in the surface layer is not a path for a leak. Filling the tub, pressing beside the crack and recording a short video settles it. One installation rule follows from the layered build: grab bars must go in with the large metal washer under the shell, since omitting it can crack the acrylic. On a gel coat tub, the dealer's account is a different kind of repair, with fiberglass work, refinishing and buffing to restore the surface.
The Same Question on Ella Showers
Ella's shower line uses the two words in a different way, and it is worth knowing because the same shopper often compares a tub and a shower. On the legacy ESM series one-piece stalls and the low-threshold gel coat multi-piece showers, the surface is gel coat over fiberglass, and those documents print a 3 year limited warranty. On the current made-in-the-USA stalls, multi-piece kits and barrier-free roll-in bases, the surface is AcrylX, an acrylic finish applied over a fiberglass-reinforced shell, with Armorcore reinforced walls behind it so grab bars and seats can be mounted anywhere after the shower is installed. Ella's published documents do not draw a line between AcrylX and other acrylic surfaces; the comparison they draw is between AcrylX and the gel coat that came before it, as What is the difference between gel coat and AcrylX Ella shower finishes? sets out. Care instructions treat AcrylX like any acrylic fixture, so the cleaning and polishing habits above carry over.

Chapters in this video
- 0:00 Lifetime Warranty And Service Ella's Bubbles offers a lifetime warranty on all bathtubs and installations, emphasizing excellent service.
- 0:14 Acrylic Bathtub Construction Ella's Bubbles walk-in tubs are made from a single piece of durable acrylic, preventing chipping or cracking.
- 0:49 Low Maintenance Acrylic Acrylic bathtubs are very easy to maintain and require minimal service, as dull spots can be buffed out.
Watch: Acrylic Over Fiberglass: The Better Walk-In Tub Choice | Voted Safest/Best 2020 | Ella’s Bubbles with chapters and a full transcript.

Chapters in this video
- 0:00 Ella's Bubbles Stainless Steel Frame The video introduces the Ella's Bubbles walk-in tub frame, which is made entirely of polished stainless steel.
- 0:44 Competitor Steel Frame Tubs The video shows a competitor's walk-in tub with a basic steel frame and torsion bars for door leak adjustments.
- 1:48 Competitor Aluminum Frame Tubs The video displays another competitor's walk-in tub with an aluminum frame, also featuring torsion bars to adjust for leaks.
- 2:32 Ella's Bubbles No Torsion Bars The video reveals the Ella's Bubbles walk-in tub without its panels, showing no torsion bars or adjustments for door leaks.
Watch: Walk-In Tub With Rustproof Frame for Extended Lifespan, Voted Best/Safest 2020 | Ella’s Bubbles with chapters and a full transcript.
Related Guides
- How Ella Tubs Are Built: Acrylic Shell, Fiberglass Reinforcement, and Stainless Frame
- Gelcoat vs Acrylic Walk-In Tub: Which Material Holds Up Better?
- Scratches, Scuffs, or Discoloration on the Acrylic: Surface Care and Touch-Up Kits